This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2008 Jeep Wrangler Rubicon that has a lifetime powertrain warranty. Since I purchased the vehicle in 2008 I have maintained it exactly as required to keep the warranty valid. This includes the 5 year lifetime warranty powertrain inspections which are performed every 5 years. I have documented proof of the inspections. In January 2024 my ABS brakes failed and I went to my local dealership where I purchased the vehicle. The dealership service department told me that my ABS module failed with a code of C2200 ABS Module Internal Failure. the part number is 68030936-AB. The dealership said they ordered the part from the manufacturer. Since January 09, 2024 I have called the dealership about the ABS module. They told me I could drive the vehicle and that it would brake, but the antilock brakes would not work. This ABS module also controls the Electronic Stability Program, and that does not work either. Chrysler has not manufactured the broken part. Chrysler sold me the vehicle with a lifetime powertrain warranty and this part is included in the warranty. However, Chrysler has failed to provide a replacement part or offered another vehicle to safely drive.
ABS brakes not working on my Jeep. Was told by dealer that it needs a new ABS module, but nobody has the part. How can I drive my vehicle when my ABS brakes are not working and you don't provide the part to fix it? The one dealer in Texas that has the part jacked up the price for it. That is price gouging, which is against the law. Chrysler is and will be responsible for any accident cause due to this issue.
On my 2008 jeep wrangler the driver-??s rear drum hard brake line bursted completely and almost split in half, leaking fluid. The hard brake line follows the frame rail, and this breakage occurred at the 90? bend above the transmission cross support. My safety, my passengers safety, as well as others on the road were at risk when the brake failure occurred. While operating the vehicle on a decline, brake pedal began to sink to the floor and the -??brake-?? e-brake warning indicator began flashing and dinging. There were no prior indications of the issue. Thankfully I was able to slow down my vehicle by shifting down and using my e-brake. Had vehicle towed and Private mechanic inspected and performed repairs, mopar/Chrysler no longes makes this part and a custom bent hard line had to be created. Attempted to contact Chrysler 3 times regarding the safety issue this posed, they referred me to the dealer 1st call. I spoke with a mechanic at my local dealer whom agreed with me that the hard line had no reason to break given the location of the damage and that it-??s a non-wear item. The Mechanic suggested i call back the 1-800 number to continue with reporting my safety concerns to the manufacturers as there was nothing he could do at the dealership. 2nd call, the new representative also told me to call the dealer and when i asked for a supervisor to report my safety concerns, she hung up on me. The third call the rep said the exact same thing, however he sated a supervisor would call me back. I haven-??t received a call back for a week.
Car was purchased 1 hour prior to incident from a dealership. Car was in idle and was shifted to drive and automatically accelerated rapidly without foot on gas pedal and breaks did not work when breaks were forcefully applied during the incident. The car crashed into a house deck and went off the cement pad and crashed into trees in the yard. Unable to remove key from ignition, had to be placed in neutral to remove key. We had the car for less than an hour after purchase. Damage was sustained to the deck and significant damage to car, air bags did not deploy. Claim was immediately filed with insurance.
Steering wheel shaking at about 50 mph. Then warning lights on dash came on ABS- ESP and BAS. I slowed down drove home and parked it. Can-??t get into shop until next week. Jeep has less than 48,000 miles.Not safe to drive!
- Titusvile, FL, USA
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The contact owns a 2008 Jeep Wrangler. While depressing the brake pedal, an abnormal sound was heard coming from the pedal and the vehicle failed to respond. As a result, the contact was involved in a low speed vehicle collision. A police report was not filed and no injuries were sustained. The vehicle was operable and did not sustain any damage. The vehicle was towed to conway heaton new Dodge Jeep Ford Chrysler Ram (810 N 3rd St, bardstown, ky) where it was awaiting diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was 141,000.
All 4 brake lines corroded. One blew and the other 3 had bulges. The vehicle was stationary. I had put my foot on the brake to put vehicle in gear. Brake pedal went to the floor and smoke came from the engine compartment. The lines were corroded directly behind where a previous recall K13 had been done to fix the fender liner issue about the liner rubbing a hole in the brake line. All 4 lines corroded in the same spot. The fender liner held moisture and allowed the lines to corrode.
While driving my stock 08 jku rubicon when I went to stop brakes went to the floor and I rolled into an intersection. I am so lucky I did not die or kill someone else. I got it home to find that my tires had worn a hole in my brake lines on driver's side front. I contact dealership who basically tell me it isn't covered and that they had never heard of any issue's with tire rub on brake lines. I contacted fca they contacted the dealership who now basicly told me to bring in asap. Today I am contact by dealership that is covered but after it fails.
While driving about 50 mph violent shaking of entire vehicle. This has happened twice. It is brake or stability control related. Have to come to a complete stop and start again for shaking to stop. Also have had to change both front calipers due to overheat damage. The overheat is a result of brakes applied by stability control or traction control when there is no need for either.
The contact owns a 2008 Jeep Wrangler. The contact stated that the brake pedal was slow to respond and the slippery road warning light flashed while driving during inclement weather. The contact stated that while driving approximately 20 mph, the brake pedal was applied but failed to respond causing the contact to crash into the rear of another vehicle. The air bags did not deploy and the contact did not sustain any injuries. A police report was filed. The vehicle was not included in NHTSA campaign numbers: 10V236000 (service brakes, hydraulic) and 08V202000 (service brakes, hydraulic). The vehicle was towed to an unknown location and was not diagnosed or repaired.. the manufacturer was notified of the failure. The approximate failure mileage was 95,000.
I was on an on-ramp entering a highway. When I tried to slow down to merge with traffic, my brakes did not work. The pedal went all the way to the floor and would not stop or even slow down the Jeep. I could not stop at all my Jeep and ran into the car in front of me. I inspected my Jeep and found that the right front brake line had come apart. The internal fitting was rusted and the rubber coating appeared to be damaged/burned. This is factory brakes, no modifications have ever been made to any part of this Jeep. The dealership mechanic initally told me that the front drivers side was on the verge of coming apart also, then refused to speak to me afterwards. I have a bumper to bumper warranty which specifically lists all of these parts as covered. Chrysler then confiscated my vehicle, refused to make any repairs claiming they are "inspecting it for safety" for the next five business days. I do not consent to them taking my vehicle for this period of time. They refused to provide me with a rental car during this five business days of their so-called safety inspection. I have no idea what they are doing with my Jeep and why they won't return it to me. Customer service has been horrible and no one will give me any information about my Jeep or what's going on with it other than it's been "upgraded" to a different level of management. I believe they are attempting to cover up a factory/manufacturing caused defect due to the way they are handling this situation and the refusal to discuss the Jeep with me.
Brakes apply them self different wheels at different times at different speeds wheels get hot, smoke and wears brake shoes out, damages rotors. When you hit gas the brakes apply. This is dangerous if another vehicle is behind you when the bakes apply then you will be hit in the back.can not find anythying wrong when we take it in to be checked. They apply at anytime you never know when.
2 weeks ago my front passenger brake caliper seized while driving. It smoked and was unsafe to drive as I lost the ability to steer safely. I had to replace the caliper, pads and resurface the rotor. Yesterday my rear driver-side caliper failed while driving locally. I only have 38K miles on this Jeep and do not drive off-road. Jeep is pristine, well maintained and used sparingly. Searching NHTSA database I saw several similar reports and all reported problems involved 2008 Jeep Wrangler, however no recall or tsb"!? how many reports does NHTSA need to connect the dots here" I'm so thankful my daughter wasn't driving, as she would not have been able to recover the vehicle during the first incident. I have been driving for 37 years & never had a vehicle have a single caliper failure and now it's happened twice within two weeks on the same vehicle. There are less than 3K miles driven on these brake pads.
The contact owns a 2008 Jeep Wrangler. While driving at approximately 60 mph after driving over a bump or depressing the brake pedal, the front end shook uncontrollably. The vehicle was taken to an independent mechanic who diagnosed that the steering dampener failed. The tires were rotated and balanced, but failed to repair the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 88,000.
I was traveling on a busy highway at a speed of 65 miles per hour when out of the blue the Jeep started to shake uncontrollably. To make matters worse, I had a semi right behind me hauling a gas tanker. Fortunately for me I was traveling in the speed lane which is adjacent to the emergency run off the lane. I let my foot of the gas and rolled/trembling off the highway into the emg lane till I came to a complete stop. After catching my breath and my heart. I proceeded to get out of the car to check and see if there was something wrong with the front end axle. I did not see anything problem so got back in the Jeep and drove off. I drove about another 50 miles that night and was not able to duplicate the problem at any speed. So a couple of days later I took the Jeep in to see my service advisor at planet Dodge in doral, fl. After a brief description of the symptoms and what happened, the service advisor calmly said it's a common problem called "the death wobble". so I am now having to drop off this Jeep in order to get a diagnosis and have the problem repaired. I hope it never happens to anyone; especially my mother who often drives the Jeep. This is a very very dangerous condition which will eventually cause accident and may even cause fatalities. There needs to be a class action suit filed against the manufacturer. Or at the very least a recall.
I was traveling on a busy highway at a speed of 65 miles per hour when out of the blue the Jeep started to shake uncontrollably. To make matters worse, I had a semi right behind me hauling a gas tanker. Fortunately for me I was traveling in the speed lane which is adjacent to the emergency run off the lane. I let my foot of the gas and rolled/trembling off the highway into the emg lane till I came to a complete stop. After catching my breath and my heart. I proceeded to get out of the car to check and see if there was something wrong with the front end axle. I did not see anything problem so got back in the Jeep and drove off. I drove about another 50 miles that night and was not able to duplicate the problem at any speed. So a couple of days later I took the Jeep in to see my service advisor at planet Dodge in doral, fl. After a brief description of the symptoms and what happened, the service advisor calmly said it's a common problem called "the death wobble". so I am now having to drop off this Jeep in order to get a diagnosis and have the problem repaired. I hope it never happens to anyone; especially my mother who often drives the Jeep. This is a very very dangerous condition which will eventually cause accident and may even cause fatalities. There needs to be a class action suit filed against the manufacturer. Or at the very least a recall.
While parking my Jeep in a parking garage, the front brake line snapped during a turn. The broken line occurred where it connects to the driver's side tire from the engine. I lost all ability to brake and lost all brake fluid. Only emergency brake would work. Had to have it towed to dealer for costly repair to include replacing front brake pads because brake fluid ruined them. Very lucky I was in a parking garage and not on a major road driving at higher speed.
I first noticed prior to May 2014 that my cruise control had quit working but just figured the control had gone out. Then about May 2014 the airbag, stability control and ABS lights came on while I was driving and have been on since then. The Jeep does still chime notifying me of the issue. After researching the problem I've come to conclusion its the clockspring, which has been recalled/warranty extended on several model year Wrangler. I have a hard time believing understanding why this hasn't been extended to additional model years. Is Jeep waiting on xx number deaths and injuries to occur due to a faulty part related vehicle safety?
A D V E R T I S E M E N T S
- Roland, AR, USA