This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Wrangler. The contact noticed that when traveling at speeds above 50 mph, the wheels would rattle and he would lose control of the vehicle. The dealer made three attempts to duplicate a failure. They replaced all the shocks as well as the steering stabilizer. The contact was awaiting a response from the manufacturer. The current mileage was 39,000 and the failure mileage was 35,000.
The contact owns a 2007 Jeep Wrangler. The contact stated that while driving over a pot hole the vehicle would shake violently. The vehicle was inspected by a dealer who stated that the steering dampener was loose. The vehicle was repaired for the second time in 3 years. The failure mileage was approximately 10,500. Updated 03/24/11 updated 05/19/11
Feeling in front end suspension of a loose component. You can feel it in the steering wheel when the vehicle engine compartment is hot. Dealership claims no problem found. Still having problem today and everyday. Spoke to other Jeep owners they think it may be in the steering shaft which runs close to the exhaust manifold.
Driving on the interstate at approximately 65 mph, and the front end began shaking violently. I started pulling over and when I got down to 35 mph, the shaking stopped. I was able to drive for a couple of weeks without incidence, and then it happened again with increasing frequency. This was a stock Jeep bought new without any after-market alterations with only 52K miles. I took it into midas, and they said I needed a new steering stabilizer. They replaced it, and it did not solve the problem. I took it to another mechanic, and they replaced trackbar, but it didn't solve the problem. I took it back to midas, and they put another new stabilizer, still had the problem with ever-increasing frequency. I put new tires on the car, and the problem went away for about 20K miles. At 73K, the problem started again. This time I took it the Jeep dealer. They knew what the "death wobble" was, and they said they would check everything. They reported back that there was nothing wrong with the components, and suggested I get the tires balanced again. I got the tires balanced and took it back a week later to the dealer as the problem was happening with more frequency, and now was occurring at speeds between 45-55 mph. I suggested a particular patch of highway for a test drive. They called me back and said, "there is something seriously wrong." They then worked with Chrysler to identify and "solve" the problem. They replaced the tire rods and joints. Three days later I experienced the problem again, and then again, and again. I have spent approximately $1400 to "fix" this problem, and it continues to persist. Do an online search of "death wobble" and you'll find entry after entry and even videos. I'm really worried that one of these times when I and forced to quickly slow down and head to the shoulder, I'm going to end up rear ended by a tractor trailer.
With cruise control on, traveling 65 mph North on I-95, melbourne, Florida, the Wrangler steering wheel started shaking violently almost loosing my grip. The entire Jeep started shaking violently as if the wheels were coming off. I had to apply the brakes, turn on emergency flashers and slowed down to about 25 mph. The Wrangler evened out after slowing down to 25mph on I-95. The steering wheel, being almost uncontrollable, could have caused lives lost. Please don't wait for that to happen. Something has to be done now. This is a stock Jeep. Thank you.
- Palm Bay, FL, USA
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The contact owns a 2007 Jeep Wrangler. The contact stated that while driving 60 mph, there was a violent shake from the steering wheel. The contact slowed down and pulled over; the shaking then stopped. The dealer stated that the tires needed to be balanced. The vehicle was repaired. The failure mileage was 30,152 and the current mileage was 30,170. Updated 01/06/11 the consumer stated the tires were balanced, the dampener cylinder was replaced, the tires were balanced again, but the problem continued. Updated 03/30/11
The contact owns a 2007 Jeep Wrangler. The contact stated that when driving approximately 50-60 mph, the vehicle suddenly began wobbling and shaking uncontrollably. She noticed the problem intermittently three times. The vehicle was taken to an authorized dealer but it was not diagnosed or repaired. The contact called the manufacturer who offered no assistance. The current mileage was approximately 38,000. The failure mileage was approximately 36,000.
The contact owns a 2007 Jeep Wrangler. While driving approximately 65 mph the steering wheel and the entire vehicle began to shake violently, which was enough to lose control. The contact pulled over and upon examination she could not find anything wrong with the vehicle. She got back in the vehicle and it began to drive as normal. The vehicle was not taken to be examined for the cause of failure and was not repaired. The failure mileage was 37,000 and the current mileage was 38,000. Updated evoq 03/16/11. Updated evoq 10/18/11. Updated evoq 03/15/12. Updated evoq 09/06/12. Updated 10/25/12.
Was traveling at 55 miles per hour and hit a bump in the road. The front end started shaking like I had blown a tire. I pulled over, waited a few minutes and drove away. A few weeks later, the same thing happened. Took it to the dealership, was advised steering stabilizer was defective, took the vehicle to the dealer several times, after that only to drive away in an unsafe vehicle. The problem was not corrected by the dealership. Got tired of fighting with Jeep to fix the problem so I had to get the parts and fix it myself, but I still have the old parts. In addition, damage to the tires due to the steering stabilizer. Also do to the faulty part it caused damage to the tires and they still need replaced. Failure mileages was 46,695.
The contact owns a 2007 Jeep Wrangler. While driving 50 to 70 mph the vehicle began shaking excessively. The contact was forced drive onto the emergency lane and turn the vehicle off. The contact was able to restart the vehicle and drive normally. The dealer stated that the failure was caused by the steering stabilizer. The contact is waiting for the dealer to call him back to confirm the status of the warranty. The VIN was not available. The failure mileage was 34,000 and the current mileage was 34,500.
The contact owns a 2007 Jeep Wrangler. The vehicle was purchased in 2007 and shakes while driving 40 mph. When the contact drove over a bump in the road, the vehicle shook uncontrollably. The shaking stopped once the vehicle came to a complete stop. The vehicle has been to the dealer approximately seven times, but they cannot determine the cause of the shaking. The failure mileage was unknown and the current mileage was 38,500. Updated 07/17/09. The consumer stated the random shaking began within the first few months of purchasing the vehicle. Many repair attempts have been made, but none of them have worked. Updated 07/17/09.
The contact owns a 2007 Jeep Wrangler. Since December of 2008, while driving between 55-60 mph, the vehicle shook and jumped violently. On one occasion, both front wheels left the ground and it became impossible to control the steering. On another occasion, the vehicle veered into the next lane of traffic. The contact took the vehicle to the dealer several times, but they were unable to duplicate the failures. They stated that nothing was wrong with the vehicle. The vehicle is currently not being driven. The manufacturer filed reference number 18688651 and advised the contact to take the vehicle to another dealer. She will have the vehicle towed to the dealer. The failure mileage was 19,000 and current mileage was 24,000.
The contact owns a 2007 Jeep Wrangler. On December 23, 2008, while driving 35 mph, the vehicle went out of control and would only steer to the right. The vehicle then began to accelerate and the stabilizer system activated on its own. The vehicle switched into two wheel drive. The contact depressed the brakes and pulled the wheel in an attempt to stabilize the vehicle. The vehicle proceeded into the left lane and was pulled to the side of the road and shut off. The vehicle was towed to the dealer and they found no failures. The dealer turned off the electronic stability control. The current and failure mileages were 23,000.
The contact owns a 2007 Jeep Wrangler. The contact stated that she experienced a loss of power in her vehicle. She also noticed that there was a loss of power steering and brake accessibility. While driving 75 mph, the contact pulled over and had the vehicle towed. The dealer kept the vehicle for approximately three weeks and drove it for 300 miles; however, they could not find any failures with the vehicle. The contact was informed that there were two recalls on her vehicle, which were corrected by the dealer. NHTSA campaign id number 07V291000 (electrical system) was most closely related to the recent failure. The dealer offered the contact another vehicle on their lot. The current mileage was 10,513 and failure mileage was approximately 5,000.
The contact owns a 2007 Jeep Wrangler. While driving 35 mph, the steering wheel shook violently after he ran over a bump in the road. The dealer stated that the steering dampner caused the failure and they made the replacement. Approximately six months later the failure occurred again while driving 55 mph. As of March 18, 2008, the dealer had not inspected the vehicle. The failure mileage was 15,000 and current mileage was 26,600. Updated 6/9/08 the consumer stated the steering damper was replaced twice.updated 06/09/08
The contact owns a 2007 Jeep Wrangler. While driving 30 mph, the stopping distance increased when the brakes were applied. The contact stated that the failure also occurred the following day while driving 40 mph. The road conditions were clear. He further stated that while driving 2 mph, the vehicle veered to the right. The dealer adjusted the tire pressure. In addition, there was a five second delay when he started the vehicle. The contact stated that the air conditioner and radio worked intermittently. The dealer was unable to duplicate any of the failures. The failure mileage was 900 and current mileage was 1,702.
A D V E R T I S E M E N T S
- Hutchinson, MN, USA