This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was not an incident, thankfully. However, I was billed for recalls to be complete, but they were not actually completed. I have attached the receipt showing where the service department claimed they completed the recalls but Jeep Corporate states the recalls have NOT been completed and are still open recalls. This service department has been dishonest about several other issues as well.
I called the dealership to see what do I need to do for my recall they told me to bring my car in. I brought my car in and they said that I need a appointment to bring it back on 7/25/2023. I brought it back on 7/25/23 and they kept it until 7/28/23 told be that they need to order parts. They have not contacted me. I would like to file a complaint All Star Dodge in Denham Springs, Louisiana 225-523-3652. Please let me know what I need to do. I have had 2 people come to my house about this recall and the dealership has been no help! Michelle Smith 225-931-5276
Took my Jeep into a dealership to fix my airbag. They fixed it and it was doing fine for about 2years and now th airbag light keeps on turning on and off I know there has been a recall on it. So would like to know what can I do about that. Thanks
I have a current recall for a defective airbag in my 2007 Jeep Wrangler. The airbag is currently not operational. Every 1-2 minutes while drive the airbag light will come on and ding. This is a serious safety issue and it makes the vehicle incredibly annoying to drive. A local repair shop diagnosed the error codes and they said the problem is related to the following recall and I should take it to a dealer to be fixed. Manufacturer recall number: S33 NHTSA recall number: 16V-290 I waited for the first available appointment and took my vehicle to autonation arapahoe Jeep in centennial, Colorado today. They said it will be a year and a half or more before the part is in stock. They will not be able to fix the issue until then. This is completely unacceptable to have the manufacturer acknowledge a defective airbag and I have to wait a year and a half to get it fixed. Sadly, I don't know what recourse I have to get it fixed. Aside from paying $500 out of pocket to have the local auto repair shop fix it. Which is what they quoted me for. And said they could the part in stock to repair in 2 days.
- Parker, CO, USA
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Unable to get vehicle in for airbag recall. Automation Chrysler Jeep just transferred me around and I gave up. Medved is more than 2 weeks out and you have to leave it all day. What is the point of a safety recall if the dealerships will not do it.
I have brought and called the dealer about the part they need to repair the air bag clock spring in my Jeep. They continually tell me that Fiat-Chrysler has not released the part. This recall has been going on for about 5 years now and they have not repaired it yet ! this is my second request for help the SRS system light starts to flash at times.
Takata recall. Received a notice for passenger airbag inflator that if deployed could result in serious injury or death. Called dealer to get repaired and was told parts were not available yet for that recall. Ten months went by with parts not available all the while putting me and my family at risk of serious injury or death.
Takada recall. I recently had my recalled defective takada air bag replaced under warranty at antwerpen Jeep in catonsville md. After replacing the air bag, I was informed that the air bag light was still on in my vehicle. They told me they could diagnose the light for $135. I refused to pay this because they had previously replaced the clock spring under warranty and I informed them of my air bag light problem then. They wanted to charge me $200 at that time to diagnose the system that they had just worked on. I now feel that I cannot trust this dealership to work my vehicle for these safety issues. This Jeep has never been in an accident and only has 80,000 miles. Please help me resolve this problem I have had since I bought this Jeep new in December of 2006 from antwerpen Jeep of catonsville. Thank you
The contact owns a 2007 Jeep Wrangler. The contact received a recall notification for NHTSA campaign number: 16V290000 (air bags) the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer big O Dodge of greenville, South Carolina was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available).
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 09E044000 (air bags) for the front passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. Enough, it has been in excess of almost a year that the recall was first issued. Takata at this stage should replace my vehicle since the threat of using the vehicle with the recall is dangerous to any passenger. I am tired of having to use my other vehicles to as to avoid passengers in the front. Either replace the vehicle at no charge or issue a directive to have the airbag system removed in its entirety by a local dealer.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Wrangler. While making a left turn, another vehicle collided with the front passenger side of the contact's vehicle. The passenger side air bag failed to deploy. A police report was filed. The contact sustained injuries to the left ankle and the driver sustained bruises. Medical attention was required. The vehicle was towed to a tow lot and then to an auto body shop for repairs. In addition, the passenger seat belt warning indicator randomly chimed and illuminate. The contact received notification of NHTSA campaign numbers: 16V290000 (air bags) and 16V352000 (air bags). The parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issues. The failure mileage was unknown. - (recall related incident)
A D V E R T I S E M E N T S
- Pulaski, TN, USA