This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Chrysler clock springs are failing on almost all of their vehicles. There are pages and pages of complaints on Jeep forums alone. This is a extreme safety issue. Chrysler will not warranty this part at any cost. There needs to be a safety recall on this item asap.
The contact owns a 2007 Jeep Wrangler. The contact stated that the air bag light would intermittently illuminate. The failure recurred twice yet the vehicle was not inspected or repaired and the manufacturer was not notified of the failure. The current and failure mileage was approximately 43,500.
On March 3, 2009, my airbag light came on. When I slowed to make a turn, it would ding at me and go off and then on. When I'm drove normally, and usually straight, the light just stayed on with no ding. Through research, I've come to find that my clockspring was faulty and may not deploy my airbag if I were to get into an accident. I had this fixed through Chrysler. They said it was not covered under any warranty. Now, on Jan. 15, 2011 with 103,769 miles, the airbag light came back on and did the same thing as previously. I went back to the same dealer to have them check it out, only for them to tell me, again, it is not covered under any warranty and that I have to pay to have it replaced again. Considering this is a safety issue, I was surprised to find I had to pay both times. If I didn't get this fixed, and I got into an accident, my airbag may not deploy. Completely unacceptable.
The contact owns a 2007 Jeep Wrangler. While driving 35 mph another vehicle crashed into his vehicle head on. The contact stated that the vehicle had damages to the front end and the air bag did not deploy. Two passengers were injured. One passenger had injuries to his left arm and leg. The other passenger had injuries to her leg. A police report was filed. The contact stated that medical personnel and the fire department arrived on the scene. The vehicle was destroyed. The approximate failure mileage was 62,000. Updated 01/14/11 the consumer also stated in 2008 the speed control sensor failed updated 04/04/11
- Melbourne Beach, FL, USA
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- Jacksonville, FL, USA