This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2007 Jeep Wrangler in November 2020. It had approximately 122,000 miles on it and has the 6 speed manual transmission. After driving it for 7 days, I was backing out of a parking spot and heard a loud squeal and was unable to shift gears. It had to have the clutch replaced along with the flywheel and several other clutch associated parts. The total was $1,600. The salesman at the dealership where I bought it told me as I was buying it that there is no warranty but if something happens in the first couple of weeks that he would work with us. Of course he did NOT help me. He wouldn't even return my phone calls. Whatever, buyer beware! Second issue is of course the fuel spit back problem. Every time I fill up, I end up with gas on the Jeep and on the ground. I love wasting money like that. There is apparently a recall on this issue but your website says my vehicle has no recalls. Third issue is all the door hinges are rusting really bad. I saw that there were several service bulletins on the proper procedures for replacing those hinges. Those should be replaced by the dealer at no cost.
While I was driving the engine of my Jeep caught fire got out of the vehicle attempted to put it out without success the engine engulfed in flames and the whole Jeep burnt I called the police and fire department and police came
While driving, trac bar bracket broke off front axle & vehicle could not be steered or controlled. Approx 2 weeks later, rear trac bracket broke off rear axle & vehicle was swaying, but could be controlled. The prior incidents mentioned above happened in 07/12 & 08/12. Jeep dealer made repairs by re-welding brackets. On 11/10/2016 my wife was coming home from work & heard a loud bang and lost control of vehicle & it was bouncing violently & could not steer vehicle & almost crashed vehicle. Trac bar bracket on front axle had broken off again after being repaired by Jeep dealer.
Was driving and engine stopped. Coasted to side of road and when stopped smoke was billowing up around me. Got out and tried to put out undercarriage with water and then two fire extinguishers with the help of other motorists that stopped to help. We couldn't extinguish so I called 911 and watched as it was engulfed in flames and burned.
- Branford, FL, USA
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The contact owns a 2007 Jeep Wrangler. The contact stated that the door hinges were rusting. Three of the four doors could not be opened or closed freely and would require excessive force to open or close the doors. The manufacturer was made aware of the failure, who then advised the contact that there was nothing they could do to assist. The vehicle was not diagnosed or repaired. There were no associated recalls or investigations of the particular failure. The failure mileage was 17,500 and the current mileage was 75,000.
My Jeep Wrangler 2007 shakes so violently that I can no longer drive it. I am afraid that I may kill someone or my self or my kid. It is the scariest thing ever. At three (3) different occasions I almost crash. I heard so many Jeep owners have the same problem, so why Chrysler are not doing something about this serious problem? they tried to tell me its front end or a tire issue. I have changed my steering damper, my stabilizer bar and bushings. Had it aligned and bought new tires and balance. Problem still exist. The vehicle has been towed back to the dealer as of this morning. And they are trying to stick me with a bill for any repairs done to rectify this wobbling issue. I do not think that I, the consumer should have to pay anything for this manufacture defect. $40, 000.00 is not cheap, they made a killing from me and now that I have six months left, nobody wants to assist or do the right thing. I love my Wrangler. Always dream about owning one since high school. I hoping you can do something about this issue. I have no extra money lying around. Please help [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Valparaiso, IN, USA