This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Wrangler. The contact stated that while driving 40 mph in the rain the soft top on the vehicle began leaking on the driver and passengers side where the doors meet. If water leaked on the electrical components in the vehicle they could rust or a fire may occur. The contact took the vehicle to the dealer for the water leak and they replaced the door seals on the driver and passenger side; however, that has not remedied the failure. The dealer stated that it was a design flaw in the soft top and the door seals. The contact called the manufacturer regarding the leaking soft top and they would not provide any assistance. The VIN was not available. The failure mileage was 59,500.
The contact owns a 2007 Jeep Wrangler. The contact stated that it takes a minimum of four men to remove the hard top (freedom top) from the vehicle. The top leaks when it rains or when the vehicle is washed. Daimler Chrysler stated that in order to get the vehicle inspected, the hard top would have to be placed back on the vehicle. While attempting to do so, the top became too heavy and was dropped, resulting in damage to the vehicle. The vehicle was towed to the dealer for inspection. The current and failure mileages were 4,000.
2007 Jeep Wrangler sahara faulty T-top clasp customer states T-top flew off into on-coming traffic when driving* the consumer stated that Jeep Liberty is not living up to its five star name and would like them to investigate the T tops with a guarantee in writing and responsible for the cost of new T-tops. The consumer provided pictures of defect and place where incident occurred. The dealer informed the consumer that the tops had cracks in them and that someone must have dropped them. The consumer was aware they had cracks because it flew off into the road. The consumer requested that all of the latches be checked. The consumer noticed that when the vehicle was returned the passenger side latch had been adjusted.
- Lake Forest, IL, USA
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- Sellersville, PA, USA