This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Wrangler. The contact stated that the class 3 trailer hitch underneath the vehicle detached while driving 20 mph. The contact coasted the vehicle to the side of the road and used ratchet straps to support the bottom portion of the hitch to resume driving. The class 3 hitch was not replaced. The salesperson where the product was purchased called the manufacturer on the contact's behalf and was informed that the class 3 hitch was out of one year warranty. The manufacturer could only offer a percentage off of another purchase. In addition, the manufacturer informed the salesperson that the hitch was part of the bumper; therefore, the one hitch applied to both. The approximate failure mileage was 73,000.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches), 16V290000 (air bags), and 16V352000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect and VIN tool confirms parts not available.
The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches) and 16V290000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2007 Jeep Wrangler. The contact received notification of NHTSA campaign numbers: 09E044000 (equipment, trailer hitches) and 16V352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Raymore, MO, USA
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- Whittier, CA, USA