This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle: 2003 Jeep Wrangler sport since purchasing the vehicle in 2003, I have had problems with the transmission. Automatic transmission shifting from 2nd to 3rd, sometimes higher would cause vehicle to wind up and then harshly shift into gear. Other times, the transmission would not engage at all. Have taken vehicle to dealership several times for repair (under warranty), three times they couldn't find the problem in the computer. They replaced converter most recently. Today, was driving in vehicle and suddenly transmission problem reappeared 1000 times worse - wouldn't accelerate beyond 30 mph, then no higher than 20 mph, and then 10 mph until it wouldn't engage at all. Was stranded approximately 40 miles from home. Had vehicle towed to dealership and am waiting for them to look at after long holiday weekend. I am requesting they give me a replacement vehicle as I believe this has been a problem since its purchase and they haven't been doing their due diligence in resolving the issue.
I have had the vehicle for 5 months. Appr 4 weeks ago my automatic shifter was stuck in park. After a total of 4 days at the dealership they replaced the entire shifter assembly. 2 weeks later the vehicle died on the side of the road stranding my family 130 miles from home. It was decided by the dealership that there was a blown fuse caused by an electrical short of some kind. After an entire week at the dealership they replaced the main computer and some misc. Wiring (all warranty work). The day after I got the vehicle back it died again, this time stranding my family 90 miles from home. The dealership says that there's still a short causing the fuse to blow. After another week at the dealership they replace a wiring harness that they say is bad. Again it is covered under warranty. The day that I drive home with the vehicle my brakes go out. The vehicle was towed back to the dealership for repairs to the braking system. While it was at the dealership for repairs the fuse blows again. This time they say that another wiring harness is bad and that this time they will not warranty it. I fail to see how they could perform warranty work to solve this problem twice and then decide that they will no longer warranty it.
A D V E R T I S E M E N T S
- Gloucester, MA, USA