This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a 2002 Jeep from twin rivers auto sales, I did not receive a vehicle disclosure report and it was sold to me with a control arm bracket that was damaged was not attached to the frame which makes driving the vehicle impossible it is not attached to frame which could have cause other'and myself extreme harm or death. I was not informed of any problem with frame, after purchase the dealership told me to take it to ziebart and it would be undercoated for free, they tried to cover up with the undercoating where the control arm bracket became detached from the frame along with other defects in the frame I was only able to drive the Jeep from dealership to ziebarts for the undercoating and then had to have towed to my house due to the stabilizer link breaking because of the control arm bracket breaking away from frame due to rust, . I've tried call the dealership many times with no reply. I am thankful that no one was injured or dead if this would've happened while I was driving on hwy, the purchase price was $6700 and then additional 5 new tires $600 and two leaking and bent rims at $75 for a total of $7375 on a unsafe vehicle which the dealership new about. I am extremely disappointed, and frustrated with this situation. I need help getting this resolved but they will not rerun my calls and have hung up on me I have photos and a inspection saying that it was safe when far from being safe point blank this dealership sold me a vehicle that was U safe for others and myself to be on the road so now I am out all of this money and I can't drive the vehicle please investigate this situation so that they can not due business in this manner and I can resolve this with either giving me back my cost of the Jeep and tires and rims. I don't know what else to do or who to contact in trying to get my money back it is a lot of money for a Jeep I can't drive
Death wobble experienced daily several times a day. I hit a bump or uneven patch of road and death wobble begins it usually starts at 35- 40 mph. I sometimes have to slow all the way to 20 mph to make it stop. I have replaced U joints, rear drive shaft, ball joints, tires, steering stabilizer, tie rods, gotten wheel balances many times, replaced drag link and all bushings. Nothing has helped so far.
The contact owns a 2002 Jeep Wrangler. The contact stated that the vehicle was included in the recall under NHTSA campaign number: 13V234000 (power train, steering). The dealer was contacted and stated the part was not available; therefore, the vehicle was not repaired. There are no failures at this time. The VIN was not available. The current mileage was 13,000.
Violent shaking (without warning) in the front end of my Jeep Wrangler on a four lane highway during rush hour traffic. Jarring and terrifying, I had to slow down, get over and get to the shoulder without causing an accident. Chrysler has known about this problem and has written a technical service advisory 19-002-12 August 2012 but to date August 2013 refuses to recall and correct this issue. I have a stock Jeep (I.e. no lift kits, wheels, suspension components or tires) that would wear on the steering components and I take good care of my Wrangler. Be aware and be prepared - I was lucky, I got an elevated heart rate, sweaty palms and I had to drive slowly to a friend's house. This "steering system" condition has caused accidents and roll overs per other reports.
The contact owns a 2002 Jeep Wrangler. The contact stated that when driving at least 65 mph, the front end would shake violently. The vehicle was merged to the shoulders to sit for a while before the shaking would stop. The vehicle was taken to the dealer but the contact was unaware of the diagnosis. The manufacturer was notified of the issue but offered no assistance. The VIN was unavailable. The failure mileage was 36,000.
- Williamsport, MD, USA
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As I was driving about 55 mph the front end started to wobble very violently, I slammed on the brakes and it stopped, this has happened several times and is very scary and dangers thing. I have 3 sons who also each have Jeep Wrangler and this has also happened to them repeatedly. I have also talked to several other Jeep owners with the same problem. This seems to be a design flaw that should have been fixed long ago. I have read online that there has been a lot of complaints made to the government and Chrysler with no results. This needs to be investigated and fixed before people are killed.
The contact owns a 2002 Jeep Wrangler. The contact stated that when driving 55 mph or higher, the vehicle would shake violently. The vehicle was taken to a local mechanic where several attempts were made to repair the failure, but the failure recurred. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 40,000 and the current mileage was 47,000. The VIN was unavailable.
A D V E R T I S E M E N T S
- Ofallon, MO, USA