This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep Wrangler NV3550 manual five speed transmission noise. At 20,000 miles the transmission made irregular noises that Chrysler claims are normal. Now, just as the warranty is running out they claim these same noises are a failing transmission that needs repair at the cost of $2000.
2000 Wrangler sport, 4.0 liter, 5-speed transmission - loud transmission noises at idle with clutch out. Took it back to dealer (earnhardt's Jeep in tempe) twice when vehicle still under warranty. Dealer replaced clutch once, which resolved problem with gear sticking but not noise problem. Dealer said noise problem common to that year and no fix as yet, but said I would be eligible for fix when factory developed one. Went to tate's in holbrook yesterday. They showed me on computer that there is now a factory identified fix involving replacing a shaft and bushing or bearing in the transfer case, but said they won't fix mine since out of warranty. Wrote a letter to earnhardt's but haven't heard anything yet. Fix is 21-001-01 dated February, 2001.
Since purchase has had rough grinding like shifting from first to second gear, often with loud clunking sounds and stiff shifting. Dealer notified twice but said they could not duplicate the problem. Many others complaining of similar problems with the nvg 3550 manual 5 speed transmission. I fear someday this transmission will completely fail and cause a serious accident. **dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*733521
I get a roaring sound from the transmission when the clutch is not depressed, and in neutral, but goes away when the clutch is depressed. If you turn the ignition off with the clutch not depressed the engine rattles and shakes. It's also hard to change gears after the Jeep has been driven for 20 to 30 minutes, and it has popped out of gear several times. The first time it popped out of gear I was merging in traffic on the highway, and caused a truck behind me to run off the road to avoid hitting me. Nobody was hurt, but they very well could have been. I have taken it to coker Jeep and Chrysler in texarkana, Texas, and was told that they couldn't find any thing wrong, so I made them drive me around, and they saw what I was talking about. They were going to order, and change the throw out bearing, but I drove another 2000 Jeep on there lot and it did the exact same thing, so they just wrote it off as normal, and have refused to do anything about it. I know I am only 1 person, but it seems to me that it would be in the best interest of Chrysler to adress this problem instead of ignoring it. Eventually somebody is going to die as a result, and Chrysler will be in the same position as Ford found theselves in, but Chrysler won't have a tire company to blame it on. I also have a problem with the passenger side floofboard taking on water. It doesn't matter if it's raining or not, after an hour or so of driving with the A/C running the floor gets soaking wet. The floorboard around the drain hole on the passenger side is starting to show signs of rust. I have read the complaints on your website, and it seems to me that there are enough complaints about these problems that Chrysler would do something about it. My Jeep is 3 years old this month, and subsequent my factory warranty has run out. I would like some answers.
Transmission is and was still very difficult to shift from second (2nd) gear after being driven for more than 20 minutes. It takes quite a lot of force and therefore creates a safety hazard for me. It also (the new transmission and the old transmission) makes noise (rather loud) when the clutch is not pressed in.
- Erie, CO, USA
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I bought the Jeep new and have had transmission problems since. Shifting is very tight with a grinding noise. There is a rattling noise when the vehicle is in neutral. I like all the other complaints I have read and really frustrated at the time taken off of work to fix the problem with no answers or cures for the problem after 2 years. I will never buy another Jeep product
Transmission makes loud noise when in neutral or when clutch is released, also 1st or 2nd gear is hard, sometime impossible to shift which nearly cause accidents. Sometimes impossible to shift).
Bought this Jeep with 18,000 miles and vehicle has jumpped out of 1st gear when shifting at least twice daily. Also when Jeep is parked on hill and parking brake set along with trans. In 1st gear the Jeep will slowly inch it's way down the hill. Both defects have come close to causing injury. Local dealer notified and after duplicating problem they claim they have no idea whats wrong and have refused to fix it. Jeep home office notified company unconcerned!!!
Transmission makes a rattling noise at idle & when engaging clutch in 1st gear. It is very hard to get in and out of gear, somtimes it feels like your shifting with out a clutch. This problem has been since the Jeep was bought new in July 2000. I took it to the dealership once they replaced clutch assembly. 2 days later it was doing the same thing again. Its going back to service April 10th. Ive read that several people have had the same problem with there Jeep. I think Chrysler needs to solve the problem and correct it. I understand that every new car can have its problems, but Chrysler needs to solve them and fix them!!! I dont want to have to take my "new car" to service every month to get a transmission or clutch put in it. If I was going to do that I would have bought a used one for about half the price!!!
My complaint is the same as all the others, this wonderful new transmission pops out of gear upon take off periodically. I've had two near miss collision in intersections when it pops out. Transmission also sounds like it has a handfull of marbles in it. All the complaints make me feel better because if I ever get killed in an accident when it pops out of gear my wife can sue the pants off of Chrysler! hopefully they will recall this before that happens.I will never buy another Chrysler product!!!
Transmission very noisy when in neutral with clutch out, also while driving. Has on several occasions stuck in 2nd. Gear. Took back to dealer several times and was advised that there was nothing they could do, that they all sound that way. It has become louder with more mileage on the vehicle. I am to the point where I am considering selling vehicle. It sounds like a bucket of bolts and I do not want to wait until it fails completly. I have heard of numerous others with same problem who have had the transmissions replaced with no improvement. I am very disappointed in this vehicle.
Nvg-3550 transmission sticks in all gear after it warms up to the point it is nearly impossible to pull out of or put into gear.. grinding noise in transmission when idle (goes away when clutch depressed).
A rattling/grinding noise comes from the transmission when in neutral. When brought to the dealer, they replaced the throw-out bearing. Noise reoccured 2 days later and was brought back to the dealer. The dealership claimed they spoke to the engineers at the daimler Chrysler manufacturer and the engineers stated that the noise was due to a manufacturing design change of the transmission in the 2000 Jeep Wrangler and that they used a new transmission oil which is thinner and when the car warms up the oil becomes even thinner and causes the rattling. The dealership also stated that the noise is normal.
Transmission grinds when shifting into second gear most of the time... grinding is most noticable after the transmission has been driven for at least 15 minutes. The warmer the transmision gets the worse the shifting gets. I have had it pop out of gear twice when starting from a stop. The shifting is notchy in all of the gears especially 2nd gear. There is also a rattle while in neutral and it will not go into 1st at times, you must put it back in neutral and re engage the clutch for it to go into gear.
5 speed manual transmission started (NV3500) is not shifting smoothly into any gear. There is resistance and a grinding sound during shifting into any and all gears. Transmission emits a "clunking" noise when clutch is disengaged between gear shifts. On 11/06/2000, vehicle was taken to dealership responsible for warranty service repairs. Dealer claimed that they road-tested the vehicle and that all shifting functions were "working to factory specs". dealership refused to perform any further investigation into this complaint and did not offer a remedy or offer to repair. After 2 more weeks of operation, the gear grinding is getting worse and more resistive to shifting from gear to gear.
Vehicle will violently jump out of 1st gear upon acceleration. Dealer has replaced transmission once at 404 miles. Manufacturer did change supplier. The replaced transmission has excessive noise, and it is difficult to change gears when the vehicle is warmed up. The vehicle is defective.
Transmission pops out of 1st and 2nd gear. Transmission very noisy while idling in neurtral. Noise stops when clutch is depressed. Noise is worse when transmission is hot. Dealer replaced transmission which corrected popping out of gear problem but new tranny is still noisy when idling in neurtral.
I believe a brand new vehicle should have nothing wrong with it for at least 2 years thats why I bought a new one. This has been the worst time of my life and I cannot get help without spending loads of money to fight these people and Chrysler. No, safety defect listed in summary.
A D V E R T I S E M E N T S
- Charlotte, NC, USA