This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer purchased a 2000 Jeep Wrangler and was informed that brakes were new and in good condition. Upon putting vehicle in park parking brake did not hold and had to be adjusted. The consumer stated he was involved in an accident when he attempted to apply the brakes, but the vehicle didn't stop. The front pinion seal was replaced and the battery was replaced because it was leaking.
When driving on a wet or a sandy road surface, the vehicle could not be stopped without placing the vehicle in neutral. This occurred because the rear wheels kept turning. The vehicle was serviced 3 times by different mechanics, and all of the brake components were replaced, but the failure still recurred. The problem was also really bad on snow or ice. The consumer suggested that the dealer try other Wrangler's in which they found that the 1998 models with rear wheels, locked on slippery conditions and found that the 2004 Wrangler's with no rear, locked up. The consumer also found that his vehicle with the rear on a jack would not stop the rear wheels from spinning with the consumer's foot on the brake(s) with the vehicle in drive.
- Pepperell, MA, USA
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- Denver, CO, USA