This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Jeep Wrangler. While driving 30 mph, the rear frame separated from the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue and stated that there were no recalls on the vehicle. The failure mileage was 175,000.
The contact owns a 2000 Jeep Wrangler. While driving approximately 35 mph, the steering wheel shook violently. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was corroded through and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,529.
The contact owns a 2000 Jeep Wrangler. While driving 10 mph, the contact heard a loud sound and the cross member fractured. The contact stated that the engine stalled. The contact stated that the vehicle restarted. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 191,106.
The contact owns a 2000 Jeep Wrangler. The contact stated that upon inspection, it was discovered that the subframe of the vehicle experienced severe rusting. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
The contact owns a 2000 Jeep Wrangler. While driving at 35 mph, the vehicle started to shake. The vehicle was taken to an independent mechanic. The mechanic stated that there was corrosion around the cross member of the frame on the passenger side. The mechanic diagnosed that the frame of the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
- Cincinnati, OH, USA
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The contact owns a 2000 Jeep Wrangler. The contact stated that the frame was rusting. The vehicle was not taken to the dealer for diagnosis or repairs. The manufacturer was not notified. The approximate failure mileage was 140,000.
Frame and supports rusted to the point of offering no structural integrity of undercarriage. Frame on driverside at skid plate rusted allowing the skid plate to fall. Observed severe rust-through of frame along frame where skid plate had been bolted. Also transmission support failed. Have previously replaced failed brake lines which rusted through. I have parked the vehicle as it is unsafe. I think I realized it too late, however soon enough to have prevented a major accident. Warnings need to be issued immediately of these and other defects which have been noted by Jeep owners, especially for potential buyers. The frame apparently rust from inside out leaving little indication of severity.
The contact owns a 2000 Jeep Wrangler. The contact was driving 55 mph when the vehicle began wobbling and shaking abnormally. The vehicle was inspected by a local mechanic who advised that the main cross member, which had rotted from corrosion, detached and fell with the bolts still in tact. The manufacturer was contacted who offered no assistance. The contact stated that he was unsure if the vehicle was repairable. The failure mileage was 93,000.
I have documented four trips to the dealer to fix water leaking into the passenger compartment. There are actually two other times that I have taken the vehicle to the dealership for the same problem, but, since it was a return trip, they did not provide documentation from the "dealer agent" that performed the work. On my fourth & fifth trip, I demanded write-ups. I have spoken with a Chrysler factory rep who refuses to do anything, since on the fifth trip, the "dealer agent" could not find the problem. The factory rep did subsequently offer an extended warranty, but has not returned my calls. I have found the water leak on my own and on my sixth visit to the dealer, I demanded that the body shop manager verify the leaks. He did, and I received a "work order" from him. I have not taken it back a sixth time to be repaired. I am concerned that there may be electrical or other problems that may arise due to the leakage. On the other hand, if I get it fixed again and it leaks again, will there be another problem. While I have found the conditions where it leaks in, I do not know where or how it travels inside the vehicle and thus do not know what damages may have already occurred, but have not surfaced. I have documented 3-28-01 as the date of failure since the earliest document that I have dated from the dealer is 3-30-01. I believe the original failure was earlier. The mileage is close for that date.
During heavy rain and only at highway speeds a severe leak develops in the front passenger foot area, it also leaks in the right rear storage area. Have been to dealer 3 times no fix has been found.
When it rains vehicle floods in the front and in the back on the passenger side. I have brought it to the dealer 2 times to be fixed yet the problem keeps reoccurring. They have replaced almost everyting on the passenger side to stop it but it still happens. My carpet is gettting ruined and my car is starting to smell like mildue.
New transmission at 479 miles plus several other repairs. Speedometer off 8 miles per hour. This problem still has not been fixed. Ding in door post between windshield and driver's door on delivery. Wind noise above passenger door frame. Leaks around driver and back door seals. Oil gallery plug had to be replaced at 3,149 miles. Had to remove transmission and transfer case. Jeep was in shop for a total of 32 days in order to have all work accomplished. New transmission still not working correctly. Transmission jumps out of first gear sometimes when vehicle is moving forward. New transmission was installed, but problem of clunking sound during gear change and kicking out of gear is not solved. Was told by Agency shop that Chrysler corporation had a new manfacturer for 2000 Jeep transmissions and the noise was just part of the lighter transmisson. Transmission still is noisy and sounds dry all the time. We are afraid to dirve the vehicle as we don't really have faith the transmission will hold up and we will be in trouble at some point in traffic.
A D V E R T I S E M E N T S
- Hardinsburg, KY, USA