Ever since I purchased the Jeep, it has been a reliable vehicle. The other day, I went to start it and the instrument cluster was unresponsive and the airbag light was on. I tried replacing the fuse and found it to be good, receiving power. I started to check websites for similar problems and found a recall for the exact problem I was having. This recall described exactly what was happening to my Jeep. The recall is found here recall 99V117000: Instrument panel ground screws loose the left side and right side instrument panel wiring ground attachment screws could loosen over time. If the left side screw loosens, the instrument panel gauges may not function when the headlamps are turned on. If the right side screw loosens, the defroster blower motor may not function. Well, I took a copy of the recall to my local Jeep dealership, bluebonnet Jeep in new braunfels, Texas. As soon as I walked through the door, I started telling them about the problem with the Jeep and how similar it was to the recall. I showed them a copy of the recall and continued telling them how it was behaving. The dealer asked me if I purchased the Jeep from them and I told them no. They were very concerned about me not buying the Jeep from them, they went out and copied the VIN number down. The attendant stated they could not help me because it was not showing up as being a recall issue. I told them it was giving me all the same problems as this recall and they said they did not care, if the number does not show up on their computer, they will not help. I believe the original recall effects more models of Jeep than originally stated and respectfully request this to be investigated. Thanks.

- New Braunfels, TX, USA

Airbag control module fails. Causes gauges in dashboard not to work properly. Gauges will not read oil pressure, speed, etc. Airbag light comes on.

- Pickerington, OH, USA

The contact owns a 1999 Jeep Wrangler. The odometer fails intermittently when the headlights are illuminated. The dealer stated that the repair would cost $105 to correct the instrumental panel failure. The VIN is not included in NHTSA campaign id number 99V117000 (other) and the vehicle is out of warranty. The manufacturer was unable to assist. The current mileage was 114,205 and failure mileage was 114,105.

- Cerrillos, NM, USA

Make / models : Jeep / Wrangler model/build years: 1999 manufacturer : DaimlerChrysler corporation NHTSA campaign id number : 99V117000 Chrysler say no recall but I have this problem what do I do?? thank you very much gages go dead, no heater fan

- Beverly Hills, CA, USA

The dash gauges fail (1999 Jeep tj) to operate as they should including the speedodometer and tach. Chyrsler, in its first tsb concerning the issue says the repair was carried out by drilling new Pilot holes for ground screws. However the problem continues and in a subsequent tsb they say the problem is now caused by rust inside the instrument cluster connector. However I have not followed thru on the issue because of the cost involved in making the repair.

- Dominion, 00, USA

The contact owns a 1999 Jeep Wrangler. While driving 50 mph, the instrument panel gauges failed and the words "no bus turned" were displayed. This failure has occurred numerous times. The contact took the vehicle to the mechanic and they stated that they would charge him for an inspection. The current mileage was 104,000 and failure mileage was 8,000. Updated 01/11/08.

- Little Elm, TX, USA

All gauges stop reading and drop to zero and the airbag warning light comes on. Happens frequently when going downhill at speed or hitting a bump.

- San Diego, CA, USA

: the contact stated the vehicle's instrument panel gauges dimmed completely after illuminating intermittently. The defroster blower stopped functioning as well. There was a NHTSA recall, # 99V117000, regarding the other (screws). The vehicle was not included in the recall due to the VIN.

- Beaufort, SC, USA