This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake rotors had to be re-finished after only 8000 miles. I question the quality of materials Chrysler is using. Steering wheel rubbing: Steering column would make a rubbing noise every time it was turned. Did this even on the initial test drive new off the lot. They said it was a simple lubrication issue. 2 weeks later, the noise was back. I brought it in a total of 6 times before the problem was finally resolved, apparently with some new super slick polymer and only after I personally called the factory to get advice. Other issues: Driver's seat creaks like an old tractor. They couldn't fix it. I had the problem with the gauges on my dash going off. They knew what that was and dixed it. Exhaust manifold went after only 12,000 miles (more substandard parts used by Chrysler). This is why I hesitate to buy american.
Ongoing problem with steering column making scraping noiss. Vehicle benn in / out of dealer shop on several occasions before they replaced steering column. Less then three months later, problem reoccurred. Consumer believed that the dealer would replace it with another defective part, and if so, how long would they do this until warranty ran out. If so, what would happen? ! can NHTSA help with this matter before this occur and provide additional information on this matter.
When driving at any speed and going over a bump, the steering wheel is vibrating and there is some knocking noise coming from the vehicle. Consumer feels the design of the steering wheel and column mechanism does not fit correctly causing loose fitting.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA