This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was driven directly into a small concrete post. Bumber was forced back causing engine and frame damage. Driver head struck windshield of vehicle. Driver (complainant) was operating vehicle in a parking lot and had not placed seat belt on at time of crash. Face went into windshield breaking windshield and compl. Nose. It was opinion of police, dealership personnel, and others that the airbag should have deployed with such a severe front end crash. DaimlerChrysler was written to and a subject met comp at dealership and took computer readings of vehicle. No analysis was given to compl except for written correspondance from daimler Chrysler (a.L. gilbert -special investigator) that the vehicle did not strike the appropriate "crush" and "crunch" zones to operate airbag. We cannot believe that a front end impact into a pole with 8000 damage and the drivers face hitting and breaking the windshield is not enough of an impact to cause the airbag to deploy. We have written DaimlerChrysler twice asking for the readings from the computer and no one will respond. We also still do not know if the airbag will deploy if another accident occurs with the front end. We would also be interested in other Jeep owners with similar experiences as to hope and remedy a possible fatal accident because of the airbag not deploying on Jeep products.
Whtile driving over an overpass a vehicle made a left hand turn in front of consumer causing a collision, air bags did not deploy and the shoulder strap did not hold, vehicle was totaled and two people were injured.
- Steele, MO, USA
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3 of 4 seatbelts completley torn through. Dealership blames on dog or destructive children -- unfounded, dealership and Chrysler refuse to accept responsibility. Expensive to repair -- many consumers will not spend the money to repair. Belts are in my possession.
Seat belt catches on driver's door latch 9 out 0F 10 times. Seat belt is getting a hole in it. Leak has been fixed 15 times and it still leaks on passenger's feet. Damage is occurring to interior of Jeep and anything left on the floor gets wet. I was told( dot number: ? tire size: 22ss/75R15 )
The rear differential was cracked, as was the exhaust manifold. Also the crank sensor harness and the tps were melted against the manifold. The dash leaked water and the brake shoes/lining and rack and pinion set needed replacing. The drivers side seatbelt would never retract and the dash lead water extensively causing the resstr-blower to go out. The radio was also broken for a couple of months
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- Lynnwood, WA, USA