This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The fuel tank sending unit malfunctioned causing an incorrect fuel level on the instrument panel. The gauge would read 1/4 or 1/2 when the tank was actually empty. A recall (94V106000) was issued for this problem but the consumer's vehicle was not included due to VIN (safety recall 755 - fuel tank sending unit).
After tolerating both problems for some time (poor starting and leaking power steering fluid), I took it in for repair estimates. My mechanic told me what the problems were and, that in his opinion, neither should be happening at the low miles I have on the vehicle. I am currently trying to get Chrysler to put more than a minimal portion into the repairs.no safety defect listed.
Dealer said no warrenty coverage for manifold due to mileage and age. Called Chrysler help line and told maybe cold water or rain got on it and agreed I should have bought extended warrenty. Why isn't the manifold covered under the emission control warrenty. What is more important then getting the exhaust gas to the converter? instead it goes to the air and creates a safety problem if it gets in the passenger compartment. I see your data bank has other manifold failures alredy and service notices of head bolt maifold issues. Looks like a mfg. Defect since these vehicles are so young. The fuel pump was fixed under warrenty, the car would't start right. The power steering unit continues to leak slowly and the dealer suggest a seal leaking but I have to pay to fix. Great car!
The seat belt won't retract therefore the belt gets caught in the door latch. The belt becomes frayed as a result of the damage. This is the second failure. After 4 visits to the dealer, the part was replaced on 9/9/1998 at 46,889 mi.
In a 16 month period, I have experienced 3 fuel pump failures. #1 3/3/98 at 34,622 mi. #2 7/9/98 at 43,705 mi. #3 7/3/99 at 67864 mi. This failure has occurred without warning and has left the vehicle inoperable. Chrysler customer assistance has been contacted and they claim there are no known issues with the fuel pump. Dealer claims otherwise. I feel vehicle is unsafe and unreliable.
- Mullica Hill, NJ, USA
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Contacted Chrysler concerning my problems, and they stated that they cannot do anything for me. When I called about my airbags the first time, I was told I would be sent arbitration paperwork and never was. When I called back, I was told that an inspector should have gone out to look at my car before it was repaired and that it was "too late now" to do anything. I was never told that an inspector or anyone else could be involved when I first contacted Chrysler. I am furious and frustrated and need help with this serious issue.
A D V E R T I S E M E N T S
- Ferndale, MI, USA