This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated that while driving at any speed and without warning the transmission would not shift to 1st gear causing a distraction to the consumer. Dealer notified.
I originally didn't consider filing a complaint until I had the third major complication occurred. I've since talked to other Jeep owners with the 4.0 and have found motor mount and transmission failures are more prevalent than they should be. After the third problem (tranny), I began my search on the internet and found this site. It confirmed my suspicions about the substandard materials that DC is using in major components. I tried to reason with a service rep at DC by explaining that I'm a died in wool Jeep fanatic (5 Jeep jams) but she basically told me that motor mounts and tranny problems at these early miles is part of the vehicle ownership package. That may be true at DC, but not at other car makers like Toyota and Ford. This is definitely my last DC product. I'm glad I found this site; I know where to go in the future.
A D V E R T I S E M E N T S
- Olyphant, PA, USA