This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, repair was allegedly attempted twice and vehicle returned to me on 8/15/24 after allegedly a replacement part was installed from Jeep/Chrysler HQ. Was told by the dealer service rep the issue was a known issue and other Wagoneers had been brought in with the same issue when I retrieved the vehicle. Dealer service could/would not confirm if issue was recreated but assume so since the vehicle was kept for so long. Sudden stalling and check engine light occurred again on 10/3/2024. Contacted dealer service on 10/3/2024; was told not to drive vehicle and a tow truck would be sent. Car towed to dealer on 10/4/2024 and returned again after alleged repair on 10/18. Issue occured again on 11/16. Have not brought it back to the dealer as I have filed for lemon law. Check engine light was on but went off a week later. On all three occasions, prior to the stalling and electrical malfunction, the car seems to be stuck in a low gear while driving and makes a grinding noise. The issue occurs when slowing down and has not happened at high speeds, luckily. Filing this with NHSTA as I see there is also an investigation into 2022 model for same issue.
With less than 500 miles on the vehicle, while stopped at a stoplight, the vehicle automatically shifted from drive to park and had to be restarted in order to accelerate forward. Check engine light also came on. When stopped at the same light again moments later, the same thing occurred. These events happened within a couple minutes of each other. Vehicle would not accelerate until restarted. Took vehicle to get serviced, the next day within minutes after leaving the dealership and servicing, the check engine light came on after accelerating at a stop light with the same engine error codes.
A D V E R T I S E M E N T S
- Yarmouth, ME, USA