Technical Service Bulletins (TSBs) for the 2023 Wagoneer are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel should be brown as found on the air bag) This bulletin involves replacing the steering wheel. Read More »
Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel should be brown as found on the air bag) This bulletin involves replacing the steering wheel. Read More »
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. Read More »
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the protection limit, the air suspension will only lower and will remain in low ride height. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Flash: Air Suspension Control Module (ASCM) There are no fixes for customers facing symptoms contained in this software. The ASCM software update is being released as a generic release to support ASCM replacement only in Service. Read More »
Brake Pedal Adjustment Inoperable The adjustable brake pedal is inoperable. The braking function is not affected but the power adjustment does not work. The acceleration pedal can be power adjusted still. Read More »
Brake Pedal Adjustment Inoperable The adjustable brake pedal is inoperable. The braking function is not affected but the power adjustment does not work. The acceleration pedal can be power adjusted still. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Incorrect Air Dam Installed Customers may comment on the following: ? The front fascia may be damaged during off road driving/driving over obstacles (air dam sits too low allowing for sand intrusion) Fig. Read More »
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner (Fig. 1) . Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Read More »
Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line. This bulletin involves replacing the turbo oil feed line. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. Read More »
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line. This bulletin involves replacing the turbo oil feed line. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line. This bulletin involves replacing the turbo oil feed line. Read More »
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. Read More »
Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. Read More »
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience: ? Memory seat does not stay saved to the customers desired set position. This bulletin involves reprogramming the MSM with the latest available software. Read More »
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the protection limit, the air suspension will only lower and will remain in low ride height. Read More »
Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and use of TSB 08-216-23 Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in down/cargo position and will not return to the upright seat position with the auto up button. Read More »
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. Read More »
Starter motor Before replacing the starter for a vehicle No-Start on 2022MY & 2023MY vehicles only, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 ... Read More »
Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. Read More »
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Air Suspension Control Module (ASCM) There are no fixes for customers facing symptoms contained in this software. The ASCM software update is being released as a generic release to support ASCM replacement only in Service. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) and/or Service Air Suspension Message In Cluster. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Starter motor Before replacing the starter for a vehicle No-Start on 2022MY & 2023MY vehicles only, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico ... Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Incorrect Right Side Quarter Glass Installed. Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. Read More »
A snowflake pattern (delamination) appearing on the windshield This bulletin involves inspecting the windshield for snowflaking/delamination and possibly replacing the windshield. Read More »
A snowflake pattern (delamination) appearing on the windshield This bulletin involves inspecting the windshield for snowflaking/delamination and possibly replacing the windshield. Read More »
Incorrect Right Side Quarter Glass Installed. Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. Read More »
Incorrect Right Side Quarter Glass Installed. Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. Read More »
TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function normally), please contact FCA redacted Content prior to replacing this part. Read More »
Incorrect Air Dam Installed The front fascia may be damaged during off road driving/driving over obstacles (air dam sits too low allowing for sand intrusion) (Fig. 1) . This bulletin involves replacing the front air dam. Read More »
Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding. This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing. Read More »
Lower Day Light Opening or B-Pillar Moldings Have a Poor Fit or are Loose ? One or more, lower day light opening moldings (lower belt line molding) have a poor fit to door glass and/or a wavy appearance. Read More »
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. Read More »
Lower Day Light Opening or B-Pillar Moldings Have a Poor Fit or are Loose ? One or more, lower day light opening moldings (lower belt line molding) have a poor fit to door glass and/or a wavy appearance. Read More »
Latch Assy - Liftgate Before replacing the liftgate latch for a liftgate not opening/closing on 2023MY & 2024MY vehicles only, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. Read More »
Power Liftgate Module (PLGM) Replacement Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. Read More »
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. Read More »
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually. ? Double switch press causes the liftgate to go into manual mode. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience: ? Memory seat does not stay saved to the customers desired set position. This bulletin involves reprogramming the MSM with the latest available software. Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in down/cargo position and will not return to the upright seat position with the auto up button. Read More »
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in down/cargo position and will not return to the upright seat position with the auto up button. Read More »
Incorrect Front Seat Cover Installed Mismatched front seat covers (one or more seat covers have a ?SERIES 1? badge (Fig. 1) , others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. Read More »
Incorrect Front Seat Cover Installed Mismatched front seat covers (one seat cover has a ?SERIES 1? badge (Fig. 1) , the other has no badge). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. Read More »
ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off after a few minutes or totally inoperative. Read More »
ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off after a few minutes or totally inoperative. Read More »
Easy Entry and Fold Flat Seats Inoperative This bulletin involves inspection and adjusting the cables for the easy entry/exit and fold flat 2nd row seats. If the cables can not be properly adjusted, then they will need to be replaced. Read More »
Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. Read More »
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the protection limit, the air suspension will only lower and will remain in low ride height. Read More »
Flash: Air Suspension Control Module (ASCM) There are no fixes for customers facing symptoms contained in this software. The ASCM software update is being released as a generic release to support ASCM replacement only in Service. Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). Read More »
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner (Fig. 1) . Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
CENTER STACK DISPLAY For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. 1. Read More »
Rear Window Sunshade For Rear door sunshade wrinkles. Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by ... Read More »
Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing. Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing. Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover. Read More »
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) and/or Service Air Suspension Message In Cluster. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair. Read More »
SENSOR, Battery Please call FCA Redacted Content prior to replacement. This part should not be replaced unless there is physical damage to the part or Code B2193 is present. If no response in 15 minutes, proceed with repair. Read More »
Missing Second Media Remote The vehicle is missing the second media remote. This bulletin involves placing the missing media remote in the vehicle, and informing customer that the second remote is in the vehicle. Read More »
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Right or Left Front Speaker Rattle with McIntosh System The customer may describe speaker rattle heard during any audio play from the right or left front speakers specifically This bulletin involves possibly adding tape to the left or ... Read More »
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Read More »
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Read More »
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and use of TSB 08-216-23 Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »