My car recently hit 10k miles. We had a safe trip to Florida the week before no issues or signs of any issue. Two days ago I take my son to the pool at my mother in laws house and go to visit my parents and when I start to leave and pull out of the driveway my car stops and my steering wheel won-??t turn but a certain amount. So I had to pull back and try multiple times. Every time I turn the wheel a certain amount it starts to sound like something is slowly cracking under the car. And the car just stops moving if you try to turn the wheel too much. I continue on my way home in Canton, Ga from Woodstock, Ga which is about a thirty minute drive and I have to take wide turns in order to make any turn and not get stuck or stopped. Vehicle works fine going straight but I literally cannot turn my wheel to a certain point or the car stops. It is at the dealership now and they can-??t make it do the same thing day after they get into it but I sent them videos as it was happening because my neighbors had to help me park it in my driveway when I got home so I got it on recording how it stops and doesn-??t turn properly. I have videos I can provide it will not let me upload

- Canton, GA, USA

2023 Jeep Wagoneer steering wheel became locked with alerts on the dashboard "Power Steering Unavailable Service Required." Thank GOD I parked in a parking lot when I went food shopping. This has happened twice before to my wife in the garage but no alerts came out. I spent two hours stuck and 1 hour waiting for a tow truck. It was a cold day and after the heat to the seats and steering were on, the steering became soft and I was able to steer the car home. I took car to dealership the next day and they gave me a loaner. Two days later I went to the dealership to find out what is going on. They said it may be up to six weeks to get a part. As per the rep who I know very well, she said there have been 59 reports across US and there are only 19 parts available. It is a module issue but it is built into the steering wheel column. I read other reports and they are scary [XXX] I had a problem with a 2021 Chrysler Pacifica owned by the same Jeep, Dodge, and Chrysler manufacturer. I think the US gov needs to step in and dissolve this company and everyone return their vehicles and send a message to other car manufacturers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Morrisville, NC, USA