There is a major design issue with the front end of this truck. There is a problem with the front end that causes major outside tire wear. I had put about 7000 miles on the truck since I had it. The truck came with brand new tires and I had the steel belt showing and only noticed this when I washed the truck my self. I brought it to the dealership to get it looked at but they said they can-??t find any reason for this. If you look at a lot of on-line forums you can see this is a major problem I-??m not sure if it is the auto adjusting air ride suspension or just an issue with the front drive axel. The tires would have blown out when driving with my family if I didn-??t notice this when I did.

- Sussex, NJ, USA

The vehicle shut down while driving around 25 to 30 mph. Instrument cluster and radio screen turned off. Loss of power steering and brakes. I didn't notice possible other items that may have also shutdown at the time as I was concentrating on keeping the car in lane to a safe stop. Called dealer to discuss issue, brought in for check out they said possible software issue so they reloaded it and said vehicle was now okay. Don't recall any warning lights or messages.

- Simpsonville , SC, USA

Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don-??t even know how I avoided what could-??ve been a deadly accident. I was so lucky it didn-??t shut off with people behind me going 70 mph. I wasn-??t even braking to get to the side of the road, it just shut off completely. It wouldn-??t turn on and couldn-??t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn-??t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don-??t think this is right - what will it take for someone to recall these vehicles and make sure they are safe" In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop" Dealership has no idea what caused it because they said no codes occurred.

- Rochester, NY, USA

Message to Jeep and dealership below. purchased my Wagoneer S3 on [XXX] brand new. [XXX] I was driving to work when my motor cut off and lost brakes while driving down the interstate, I had 1,698 miles on the vehicle. This resulted in a crash that surprisingly did not total the vehicle. My insurance towed it to Platinum collision in Midland, TX in which they were not able to find any codes but put the vehicle back together. My vehicle was not returned to me until August 22nd due to parts availability. On [XXX], with 2,416 miles on my Wagoneer I had the same problem; my motor died and I lost brakes. Thankfully this time I was on a lease road and was able to avoid a collision. I promptly called Platinum Collision back and they towed the vehicle back for inspection. They were not able to read any codes this time either, thankfully I have a picture of the dashboard and there was visible brake fluid found under the fender well. Platinum took the vehicle to the jeep dealership in Midland, TX (All American) in which I was told that a piece of the front end needed to be replaced and that there was an electrical connection that was shorting out the system. They replaced it and returned it to me. Fortunately I made it a long way in believing that the issue was fixed and I would be able to safely enjoy my SUV. Unfortunately, [XXX] with 28,898 miles my Wagon has again had motor and brake failure. On this occasion I had it towed to All American Jeep in Midland, TX in which they told me that they couldn-??t find anything other than the battery being slightly low, and that they put the battery on the charger for me and I shouldn-??t have any other issues. I have attached pictures and videos to this email for your review. I want to stress that this issue has caused one accident already. I do not feel safe without a guarantee that this issue has been addressed and fixed. I am so incredibly heart broken over my love for my Wagoneer but I fear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Odessa, TX, USA

I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong" They shipped it to another dealership which they couldn-??t indicate the issue either. My point is if I-??m driving on the highway or on a crowded road what-??s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??" Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place

- Beeville , TX, USA

Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.

- Keyes, CA, USA

I have a Series 1 Jeep Wagoneer with Dual Moon Roof-?? and my 3rd Row Moonroof also shattered but I had no idea until I took it to a carwash on my way to get it serviced and my moonroof ended up on top of my roof! thank god my Daughters weren-??t with me at the time! I reviewed the video from the carwash and it was shattered prior to entering the wash I called corporate office they said they I have to take the vehicle into the shop so they can take pictures then submit to someone else for them to review them decide wether it is covered by Warranty? I still have Bumper to Bumper Warranty and I also added the extended Bumper to Bumper Warranty! This happened on 7/11/23 @ 9am on my way the get it serviced-?? they called me that I had to go pick up my vehicle because the parts for the reason being serviced are on back order until 1-2 maybe 3 wks. Knowing that my Vehicle has a Broken moonroof Manager from Serviced dept stated that it is safe to drive, and did Not offer any assistance whatsoever as in advising me that this is an ongoing problem with the Jeep Wagoneer.

- Brownsville, TX, USA

On four (4) separate occasions between December 2022 and April 2023 this vehicle lost all power and the engine shut off while the vehicle was in motion and being driven. The vehicle was being operated under normal conditions. Three occasions were while traveling on the Interstate, and the other time was on a city street. During these incidents, all electronic displays would shut off, the engine would turn off, and power steering stopped working. The vehicle would need to be coasted to a complete stop before the engine could be restarted and driven again. This was a safety risk to occupants in the vehicle as the vehicle could not be controlled, and a risk to other motorists on the road as lights were no longer working and the vehicle could not be steered to avoid a collision. This vehicle has been to a dealer's service center and the cause has not been determined. This safety issue has not been fixed. The manufacturer is aware of these incidents and has not provided a solution, diagnosis, or repair. Two warning lights turned on immediately before the vehicle's power turned off: Electric Power Steering Fault Warning Light and Electronic Throttle Control Warning Light.

- Ada, OH, USA

Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so badly we had to pull over and restart the vehicle. Additionally, the vehicle shakes in the steering wheel and passenger front seat intermittently between approximately 65-77 mph. They told us it was bad Nexen tires so we paid ~$1k to replace them and they replaced a defective rim. Vehicle is still having the same issues. This started at just over 2k miles. Vehicle was purchased in May 2022. Vehicle has been in the shop 4 times now and over 30 days to attempt repairs on the same issues. I do not feel safe driving my family in this vehicle. The Series III Wagoneer loaner that dealership just provided (with under 3k miles) is also having the same shaking / vibration issue and failure of the navigation system, but the shaking and vibration in the loaner is worse than in ours.

- La Grange, TX, USA

Driving approximately 30 miles/hour (estimated) the car started the process of shutting down and then shut down - while moving. The lights flickered on the dash board but don't recall exactly what the indicators were. We were able to pull over to the side of the road, although not entirely off of the road. It was 11:00 PM. This is a safety issue because my family was in the car while it was moving and shut down while moving. We bought the car approximately 10 days prior to this happening and it had 17 miles on it when we bought it brand new.

- Crownsville, MD, USA

After Performing an Auto start, I unlocked doors with keyfob and placed a child in my vehicle. when I shut the door, the vehicle locked the doors with child inside and I was unable to unlock the doors with the Keyfob for approx 5 mins. I eventually was able to get the rear hatch to open using the keyfob and was able to get my child out of the vehicle. The temperature outside was over 100 degrees. Had the vehicle not unlocked and the auto start feature turned the vehicle off the livelihood of my children being trapped in the vehcile in that heat could have been fatal. There were no alarms, nor warning lamps or messages present after i was able to get in and finally turn the vehicle on by pressing the brake and pushing the ignition button. At this time, the dealer states it is an unknown cause, with no diagnostics shown for what happened. They have not been able to reproduce the situation. vehicle has been inspected by the Dealership Service dept.

- Boise, ID, USA

On 2 separate occasions this brand new vehicle has messed up. One in February with 3000 miles and again, same issue in April, with 6000 miles. It seems to be a 4 wheel drive issue. The back wheel will lock down when attempting to make sharp turns.

- Gail, TX, USA