This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the -??on-?? position. This is the same as the recall for the 2021 Jeep Grand Cherokee L which was issued in approximately October 2021. I figured this out when I was searching the internet for why my high beam lights were not working. It should be noted that I just recently purchased this vehicle and am the second owner.
When opening any door to the vehicle, the interior lights will stay on for 90 seconds and then go off. And will only come back on if the key fob unlock button is pressed, or if you climb into the vehicle and initiate the lights "on" button overhead. I've had the vehicle to 2 different Wagoneer certified dealers and they both have confirmed the behavior of the vehicle. We've been in pursuit with Jeep for a fix for a year, and it has not been fixed. It is a safety issue because when the interior lights go out, and I'm loading items or children into my vehicle with the doors open at night, oncoming and surrounding traffic cannot see me, as my car is completely dark. This leaves myself, my children and vehicle extremely vulnerable, not to mention it's extremely difficult to navigate what you're doing in the vehicle when the lights are off. 90 seconds is too short of a time window for the lights to stay illuminated. Link to video of issue: https://www.amazon.com/photos/shared/bdGh765sRb6p5JoHnByQJQ.WoHJ9XhtPPFBa2D0sUqO3L
- Bellefonte, PA, USA
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- Dayton, TX, USA