This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I submitted a report about this vehicle on December 4, 2023 (11558276) because the mechanic thought the computer chip failed on this vehicle that had less than 25,000 miles. After waiting 6 weeks for a new chip, the mechanic test drove the car and experienced the same problem. He took the front bumper off and discovered a wire that had the covering worn off. Once this was repaired, it seems to run OK. However, my concern is what caused this wire to become exposed" Is there a defect in the design or sloppy manufacturing" I want to make sure that someone outside of Jeep is aware of this problem.
We experienced an electrical failure while driving the Jeep Renegade. We had no power or brakes and multiple warning lights were flashing on the dashboard. Fortunately, we were able to pull into a business parking lot and stopped by running into a snow berm. We could not stop the engine and tried many times to turn the engine off during the 3 hours we waited for a tow truck. We were finally able to turn off the engine and drove it to the local Ford dealership with the tow truck following us. We went to the dealer the following morning and the customer service rep started the engine and experienced the same problem. He was unable to stop the engine. He said it could take up to a month for repairs since they only have one Jeep mechanic. I drove it the previous day on a 120 mile trip and traveled on I-75. It could have been deadly if the car failed on that busy Interstate.
Service Passive Entry error code. The vehicle will not turn off without manually going into the settings area and even then sometimes does not always work. Sometimes I Have to keep playing around with the menu to get it to shut off. Once turned off, sometimes it will crank back up and sometimes it will not. It has 22,000 miles and is under factory warranty I bought an extended warranty but neither the Jeep Manufacturer nor the Warranty company will offer me a solution. I was advised there is a "bulletin" and that will sometimes turn into a recall but as of now, there is no recall for the issue. I've had to reach out to the Jeep Manufacturer several times, attaching some information regarding my attempts.
took my car in for oil change and dealership said there was an oil leak somewhere. scheduled that for service. than during the last week i got a airbag disabled/service, disabled park/service warning lights pop up on my dash. auto/start/stop was disabled, check engine light came on for 10 seconds. dealership has scheduled service to look into these
We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel
- Haines City , FL, USA
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The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
September 1, 2021 Re: [XXX] I purchased this vehicle on or about August 17, 2021 Upon delivery but after completion of paperwork, the transport agent conveyed that the vehicle had 'quick steer". He tried to explain that the car just steers or drives on its own. Very bad weather, I didn't risk driving it. I had the opportunity to drive it and the steering wheel becomes self operating, the brakes respond and during driving the vehicle literally stops responding to manual driving. Both the steering wheel and brakes are automatically generated. In upper left corner of dash a directional turns red to green. There is no indication of why or how. It's dangerous and can lead to death by car accident. I presented the dealership with concerns, too INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When traveling with the cruise control on, on the expressway, the speeddometer started to flicker on and off then totally went off. It lasted a couple of seconds and when it came back on my speed was at 55 mph. I was traveling at 75 when it started. This happens alot. Also the radio will sometimes blast its volume, change stations on its own or won't shut off. Last week my rear window went down and wouldn't go back up. These things happen occasionally but after shutting off the car and waiting it seems to clear for awhile. I took it into the dealer and was told there was nothing they could do, they had to wait for a fix for the software from Chrysler. I spoke with people from Chrysler and they told me the same thing. I leased this car in March and it is now August. How long do I have to wait for a fix? I am getting scared driving this car.
The vehicle in front of me was at least one car length ahead of me as I was driving around 15 mph when the forward collision detection activated my automatic brakes and jerked me forward in the seat, almost causing whiplash. There was no reason for the detector to go off.
On Sunday 1/17/21, my daughter's husband leased a car from the dealer listed above. He leased a 2021 fully loaded Jeep Renegade after only two days of having the car, we got the warning on the dash that said "stereo system unavailable". this malfunction caused all safety features to turn off as well as the special kenwood sound system that we paid extra for as a part of the luxury group add on. My husband looked into the issue himself and it stated that it had been going on in this car since the 2018 model. The next time he got into the car, it worked perfectly fine. Since then it has happened on and off daily. Finally after a week of owning the car we attempted to make a service appointment but due to the weekend, Monday morning we call the dealer and get an appointment for Tuesday morning. Tuesday morning we drive in and leave the car there. They call back in the afternoon and tell us that there is no problem with the car and they cannot replicate the problem- later in the evening we get a call to come and get the car, we stated we did not want to pick up the car because it happens every morning and to keep the car overnight and try again tomorrow morning (Wednesday). We get a call from corporate that they are opening a case and they would also call us back on Wednesday. Wednesday we do not get a call from the dealer's service department. We get a call from the case manager explaining that this is a problem with all Jeep Renegades my question is why do I need to pay for when Jeep should not be selling these vehicles! the safety features are disabled because of this malfunction. This is dangerous and unprofessional for a company of their caliber not only for our family but also for everyone buying these vehicles. There is case similar to this since 2017 and nothing is done about
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- Kalkaska, MI, USA