This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle randomly stalls out, engine shuts off, while driving. Check engine, service fuel cut-off, parking brake, air bag, ABS, coolant temperature high, service ESC system lights and messages. All of these warnings and messages occurred during the stall out, never before. It's currently in the shop for the third time to figure out the problem and to get it fixed. The vehicle has only been inspected by the dealership/shop currently working on it.
While driving my 2020 Jeep Renegade it will just shut itself down with no warning. I was on the freeway going 60 mph when the car just shut off causing me to have to pull over on the side of the freeway (which is illegal) and then having to restart the car - this happened 6 times in a matter of 24 hours causing me to have to bring my Jeep to the dealership. I was told that there are more electrical issues that will nee dot be addressed but that the main reason for the shut off weas due to not enough oil in the car even though I just had an oil change and was not due for some time. Why would the car just shut off with no warnings? At least a low oil level light would be better than just shutting down.
The contact owns a 2020 Jeep Renegade. The contact stated while driving 20 MPH and approaching a stop light, the vehicle lost motive power without warning. The contact stated that the seat belt tightened causing a bruise. The contact was able to pull over. The contact attempted several times to jump-start the vehicle however, the vehicle would not start. The vehicle was towed to the residence. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not under warranty and that the contact had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 48,577.
In April 2022, to my surprise the car first stalled on me while I was driving. The -??pressure coolant high-?? was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be. A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue, as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership -??Nothing-??s wrong the car. A terminal on the battery was loose and it-??s ready for pick up.-?? A few weeks later, the intermittent stalling began occurring again. However, it-??s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the -??pressure coolant high-?? other warning lights came on: -??parking brake alert-??, -??check engine-??, -??battery-??, -??throttle failure-??. Then, the engine failed to come on at start-up. I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed -??a new battery and an oil change.-?? I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family-??s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I-??ve found that has been a known issue since 2015.
Went to pass someone car wouldn-??t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn-??t perform testing, cleared codes. Getting gas, vehicle didn-??t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
- Okawville , IL, USA
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Was driving and entering onto a freeway going about 40-50mph. I was able to reach 60 mph on freeway. All of a sudden the thing where car shuts off when stopped at light that came on and then check engine light and then had to slow down however after slowing I was not able to go above 40 mph and had to try to get over to pullover. I let my car sit for a couple hours and when I put it in drive and accelerated my front end was smoking and extremely hot. When I was able to open hood everything was hot opened oil cap as I had a puddle of oil now under my car smoke came pouring out of where you put oil. Not sure if connected but the month prior my car was being fixed for a blower motor and at that time was leaking oil. I had an issue previously on a Chevy Malibu where blower vacuum motor broke and caused broke piece to go into engine fan which then needed engine replacement. It is currently being diagnosed however all they can tell me is that I need a new engine likely and they can-??t get enough compression to diagnose cause. This is dangerous with the amount of oil lost in that short amount of time. It should be noted it was just in for an oil change 2 wks prior to the incident at the jeep dealership where I bought the vehicle.
My 2020 Jeep Renegade would not shut off the evening of 6/22/21. The Jeep Road Service tech tried unhooking the battery but that did not shut it down. He thought that holding the key fob directly over /on the push start button it would shut it down. It did not. He then, at the suggestion of my father removed the 15 amp Fuel fuse and that finally stopped the car. He then towed it to the dealer Paul Bailey Chrysler/Jeep. They noted that the battery cable was loose and I explained that the tow truck person tried the battery at first. They said they reset the RFH ? I believe its located in the computer circuit. They road tested and said they never saw that happen before and I took it home. 6/24/21. So far so good.
Camshaft PCV-(pressure control valve) doesn't work properly=(in wrong direction). Asking for a recall. Can cause accident because of low idle and improper vacum in brakes causing them to fail.
On 4 separate occasions, traveling around 45-60 mph, the engine went into what was described as "limp mode" and the speed decreased to 20 mph with the tach reading ~6500 and was not able to attain and maintain safe traveling speeds. The first three occasions were on a rural road, twice in a slight curve and once in a straight away. It felt like the car had been rear-ended and then was not able to achieve highway speeds (which I turn right onto from my road). The fourth occasion was after the transmission was replace and while getting up to speed on the highway. The engine registered the car as being in second gear, while it was physically in drive and was unable to get above 45 mph while revving ~7000. It should also be stated that the loaner vehicle also a 2020 Jeep Renegade had a similar incident resulting in "limp in" and having to be towed back to the dealership.
The contact owns a 2020 Jeep Renegade. The vehicle would suddenly stall at various speeds, however, the vehicle would restart. The check oil warning light illuminated. The contact stated that a few days after, while turning right at approximately 10 mph into the gas station the vehicle suddenly stalled again causing the vehicle then to roll backwards into an oncoming traffic causing the vehicle's rear end to hit another vehicle. A police report was filed. There were 0 injuries. The vehicle was not towed at the time of the crash, however, the vehicle was towed from the contact's home to the dealer (joey accardi Chrysler, Dodge, Jeep, Ram 909 S federal hwy, pompano beach, fl 33062; (954) 943-6700) who stated that they were unable to diagnose the cause of the failure. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,300.
A D V E R T I S E M E N T S
- Lagrange, IN, USA