UGQ Radio Enhancements
This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced.
Customers may experience one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt.The audio/sound will continue to work properly for the chimes and touchscreen beeps. Lost preset issue. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. If the vehicle has been turned off for a long time, the settings for auto folding side mirrors is turned off (2018). Radio resets intermittently (2018). Radio display screen locks up (2018). Park assist chime will continue to chime, after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph, when approaching a road speed camera (2018). Uconnect Live feature may not function properly (2018).
