This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. What component or system failed or malfunctioned, and is it available for inspection upon request" The primary components that failed in my 2018 Jeep Renegade, equipped with a 2.4L engine, include the electrical system and the fuel pump assembly. The vehicle has randomly reset its electrical equipment by morning and has turned off while driving, which stiffened the steering wheel without warning. These components should be available for inspection upon request. 2. How was your safety or the safety of others put at risk? My safety and the safety of others were put at significant risk numerous times. The vehicle has randomly turned off while driving, causing the steering wheel to stiffen without any warning. This sudden loss of power and control in traffic is extremely dangerous and could easily lead to accidents. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been reproduced and confirmed by both a dealer and an independent service center. The dealers identified issues with the electrical system resetting and the engine turning off unexpectedly, but solutions have been inconsistent. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, the vehicle has been inspected by the manufacturer and the dealership. The manufacturer has been notified of these issues, and the dealership performed diagnostic tests, but the problem persists despite their interventions. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" No, there were no warning lamps or messages prior to the failures. The electrical system would reset by morning without any prior indication, and the vehicle would turn off while driving with no warning signs. These issues have occurred intermittently since I purchased the vehicle, putting me in dangerous situations multiple times.
-?? The fuel pump failed. Yes it's available for inspection -?? I was driving on a very busy road going about 55mph and the car stalled. I was able to coast to the shoulder of the road to avoid being rear-ended. This put my life at risk along with the other drivers if I was not able to safely get to the side of the road. -?? I am not able to reproduce the issue as my vehicle will not start after the incident. It has not been confirmed yet by another party as it just happened this morning. -?? It has not been inspected yet. -?? There were not warning lamps, messages or other symptoms prior to the vehicle dying. I was driving this morning (6/4/2024), going up a slight incline going about 55mph and the fuel pump stopped working and my engine cut off off in the middle of traffic.
The vehicle has stopped running while driving. It turns off and the gas gauge will show E (there is a full tank) and the battery will die- it is brand new and it was tested when this happened. The codes are saying it-??s the PCM- it hasn-??t ran properly without a jump in months. And it will idol super high, over heat and scare everyone in the car. Had it towed and checked AGAIN. And everything was fine. (Note that the entire engine was replaced the year I got it by my dealership for the recall on the engine going through all oil in less than a month) I know I am not the only person who had had this issue with this specific vehicle. I-??m still paying on it!! I have children to Think about. And at 700+$ payment monthly I shouldn-??t have this issue. This vehicle has been nothing but trouble and the dealership gives me a hard time when I-??ve called for help with it. The warranty ran up that I paid extra for. Isn-??t that ironic.
My Renegade fuel pump failed in a very unsafe manner without an engine light at only 42,000 miles, less than half the expected life of that component. I was driving on the highway and without warning I could no longer accelerate and I had plenty of fuel but no engine light came on and I had to glide to the right while cars were speeding around me before I reached 0mph. This is extremely dangerous and I'm finding it's very common in other models that aren't covered under the fuel pump recall for certain jeep renegades. My fuel pump was fixed and they said it was a common issue but I had no recourse to investigate beyond "it's not a recall". If this is happening to other Renegades not covered it will most definitely cause a serious crash as the engine is on but no acceleration.
We were driving on the [XXX] in Nj when the car jerked and turned off without warning in the middle of 60 mph traffic. We had to be towed and were told it was the fuel pump. The dashboard indicated now than half a tank of gas in the car but that wasn't the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Bergenfield , NJ, USA
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While driving car will lose power and low oil pressure message appears. Car dies and then shift gear vehicle must be stopped message appears. Then press break petal to start vehicle. When I press the start button it takes a second to get power and start again.
From the first few months we've had this car it will randomly stall out about 10 times over 5 years while driving on busy streets. We've taken it to a Chrysler dealership and were told it was fine, but that we should get more frequent oil changes. We don't drive this car much (5 years and only 24k miles).It is still doing this and I just checked articles on this model/year and there are both fuel pump UB2 and powertrain control recalls U87 that say they lead to stalling out. But they are not listed as being recalls on our vehicle. I called Chrysler tonight and they said these recalls aren't for our vehicle, only a random software update W20. The car has been taken to a Chrysler dealer a few times. It also had an issue where sometimes we couldn't pump gas (gas pumps wouldn't work) and read online there was a failure in some Jeep gas tanks that they were missing a hole. We looked and there was no visible hole. We took it to the Chrysler dealership and they told us that wasn't a real error and nothing was wrong but when it got it back there was a hole there and we have been able to pump gas since. So I'm not sure that we trust that dealership.
My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.
Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Care has stalled literally 4 times going down the road causing all the dash warning signs to flicker on and off. We almost got hit from behind two different times with my kids in the car. Wouldn't start but was turning over.
Driving and my jeep lost power and cut off without any warning. Had jeep towed to tri city Kia in Eden, NC. My jeep was checked and my fuel pump has failed. There is a recall for this but my jeep does not fall in this recall. Can someone please advise me on what to do? I do not have any paperwork. Today the dealership called and informed me of the issue.
A D V E R T I S E M E N T S
- Houston, TX, USA