The contact owns a 2018 Jeep Renegade. While driving 60 mph, there was a loud noise coming from the engine. The vehicle pulled from front to back and then stalled. Also, the check engine and transmission warning indicators illuminated. The vehicle was powered off while in traffic. Once restated, the vehicle was able to be driven; however, the failure recurred a few miles down the road. The vehicle was coasted to the side of the road and towed to dick poe Chrysler Jeep (located at 6501 Montana ave, el paso, tx 79925, (915) 778-9331). The dealer performed a diagnostic test, but a failure code could not be found. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 2,700.

- El Paso, TX, USA

Car purchased April 3, 2018, initial problems began on a few days later, reported via telephone. Texted sales person on 4/8/18, odometer started flashing and entertainment screen went black. No response. Texted again on 4/26/18, iphone unsyncs during the conversation and sounds as though the caller is underwater. Screen goes black when it rains. Took the car in and they reset the system. 4/30/18 parking brake is a system set through the entertainment system. Unchecked, even though it was set on auto engaged. It unchecked in the setting automatically and began rolling into traffic in the parking lot. Took the car back to the dealer. May 1, 2018 -- reported screen on the entertainment system going black again. Ongoing issues as I was out of town. Kept the service department abreast of the situation. Report on 5/21/18 the startup sequence on the entertainment system going haywire. Odometer flashing and language changes on this system. In addition, miles changes to kilometers and Fahrenheit changes to celsius. The backup camera goes out. May 22, 2018 -- pull up in my driveway and my car is attached to bluettoh setting on my iphone. I receive an alert of a parking location update. Even though my car is parked in my driveway, I receive an alert that the car is parked 8.3 miles away, at the location that I just left. May 31, 2018 -- music is playing through the entertainment system and screen is black. Calls still disengaging are sounding as though people are underwater. BCM module has been ordered several times already. None have worked. Been in contact with the service department almost daily. In rental since around July 2, 2018, until present. The part on back order. Chrysler star report missing from the system, and they refuse payment or downpayment assistance to switch me out of a vehicle I no longer feel safe in.

- Washington, GA, USA

The vehicle was traveling straight at approximately 55 mph on state route 31 in lakeport, NY. The power steering locked the steering wheel in place and it was immoveable. The hill assist needs service light appeared along with the traction control light. The vehicle was unable to turn and came to a stop near the shoulder after several attempts to pull the wheel.

- Syracuse, NY, USA