This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While in park and the parking brake engaged, I then went to disengage my automatic parking brake, received a service automatic parking brake system and my brakes would not disengage. I could not move my car. After research this is a common problem with the automatic braking system. I could have been in a very dire situation where I needed to move my vehicle and I could not. It was very scary. I then had my car towed to the Jeep dealership on September 23, 2023 and they have yet to diagnose the issue. I did speak with a mechanic and he stated he has known of the issues and he thought there may be a recall issued. I can not find a recall but am in hopes that there will be one issued. As this is very unsafe especially if you-??re in a situation where you need to get out of.
I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the parking brakes independently activated without warning. Additionally, that the vehicle would brake independently without warning and without the parking brake being activated. The contact had taken the vehicle to tom denchel Ford country hermiston parts department (555 S hwy 395, hermiston, or 97838) where they were unable to determine or duplicate the failure. The manufacturer was notified of the failure and the contact stated that she was informed to take the vehicle back to the dealer where the vehicle was purchased. The vehicle was not repaired. The failure mileage was approximately 22,000.
The front brake rotors on my Jeep are grooved extremely bad. I only have 24,000 miles on it and I never brake hard. I took it in to the dealership and they said that the pads look like new and that there is no outside cause for the grooving and that the rotors would need to be replaced. There is a grinding feel when driving and braking.
Brake pads not worn after 28000 miles but deep grooves in rotors both left and right. Diagnosed by 2 technicians (2 different locations) as defective brake pads.
- Hershey, PA, USA
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Constant engine stalling at highway speeds and normal speeds causing all engine power to cease in my vehicle leaving it to the mercy of my brakes which lock up upon power loss and makes it extremely difficult to stop. Brought vehicle to dealership multiple times just to be told that they could not duplicate the problem. It continues to happed and I have already had one small collision and have almost been forced off of a cliff 2 times since these problems have started.
Brakes have been screeching when I slow down to make a turn on residential road. But when I have the breaks checked I'm told they are fine. Also rhe passenger side small yellow light keeps goubf in and out. I brought it to the dealership a few months ago but the light came back on.
I purchased this vehicle March 2020 and was told that it was new ("a left over"). we thought it was used as a demo by sales. As soon as I got it the brakes started to grind. The salesperson told us after signing all paperwork that sometimes the emergency light comes on while driving. There is something with the rotors and ig burton in symnra, Delaware advised without proper repair it was safe to drive several times. Now without touching any controls the miles changed to km and the heating system changed as well. When traveling down the road we noted the brakes and with the mileage I saw it as soon as I started it up.
Bought my Jeep brand new in June 2018. Within the first month, the usb port that connects to car play would connect then disconnect when it rained. Took car to dealership and they said they couldn't identify the issue unless I brought it is when the problem happened and showed them. Which I couldn't because they were always closed when the problem occurred. Within that same month, when I pressed on the brakes it sounded like there was air in the brake line. Every so often, the satellite radio will cut out and say "acquiring signal". car has also stalled out on me 3 times while driving. Twice beforehand, when I made a sharp right turn, the oil light would pop on for literally 2 seconds and go off. Car would stall out and when I checked the dip stick, it showed I had barely any oil. Manual says every 6000 miles. Oil runs out before the 6000 mile mark.if I knew I'd be paying out so much in oil, I wouldn't have paid so much for this stupid truck. Its a complete rip off. One of the times it stalled out, I was making a left hand turn with my children in the car. It stalled out just as I was turning and a car was coming in the opposite direction and almost hit me. There has been nothing but issue after issue with the vehicle to which the dealership would tell me theres nothing wrong with the vehicle when I took it there. Or that they cant fix it uuntil I can reenact the problem for them
Every so miles the electronic braking system comes on while driving and tells me to service brakes now. This started when the car only had 100 miles on it and continues to at 4500 miles. Talked to dealer ship and they will do nothing about it.
Red parking brake light and yellow brake light comes on with some loud annoying beeps as your driving. The attached photo is after I pulled over to take a picture and the other lights had went off. The first incident occurt less than a month after I purchased it. When I contacted the dealer I was told to "not worry about it, it was just an oddity". it has since happened a few other times. When taking it back to the dealer I'm told they can't replicate the issue, there's no codes, reports or recalls. The other photo is same situation but as you see one happened at -4 and the other instance was at 81. Loud engine noise. Fuel pump at gas station kicks of every few seconds no matter how long you wait to insert the nozzle or what angle its at. Was told by dealer all issues are because of temperature. All issues have occurred in temperatures ranging from -3 to 81 degrees. So apparently Jeep's sweet spot is well...I don't know...somewhere that doesn't exist. Car has 10,000 miles on it. I have filed a claim with mopar warranty. I am scared to drive my new car. It has all come complete with a car payment and bonus trips to the dealer..
Following a spontaneous fire that caused our Jeep to be in for repair from 11/9/18 to 1/19/19, almost immediately, the Jeep began to experience brake problems. On January 24, 2019 (only 5 days after a 10-week repair at the Jeep dealership), our son advised me that the 'hill assist service' light was coming on multiple times a day. I phoned brian caswell at shelor in christiansburg, va who advised me to have our son return the Jeep to the dealership which he did on January 25, 2019. Brian called me on January 29, 2019 and advised that they would be doing a warranty repair on the brake light switch. Brian also advised our son that the Jeep had to be towed while parked on the shelor lot because of the brake issue, so it is fortunate that our son made it from blacksburg to christiansburg, va without an accident. Our son picked up the Jeep on January 30, 2019. However, when driving the car back to his apartment, the same "hill start assist" light came on and so the car was not drivable again. (this is the 3rd safety incident with this vehicle in 3 months. - one related to a fire and the second and third due to brake issues.) brian sent a tow truck on January 31, 2109 to bring the Jeep back to shelor. I also sent an email from the Jeep website to the fca usa customer care center on January 31, 2019 ' claim number 57935124. Since then, I have also spoken several times with steve stander in the fca corporate office in Warren, mi. On February 4, 2019, brian advised me that the anti-lock brake system module needs to be repaired, as this is thought to be the source of the recurring brake problem. The car supposedly is now repaired as of 2/7/19 but we will find out if it this is the case when my son picks it up in a day or so.
Renegade manual transmission. Electronic parking break has issues disengaging. Shows it's turned off but after traveling a little while the light comes back on. I'd you want to take it to the dealer for diagnostics they charge you for inspection. If there's something wrong with the breaks that isn't covered by warranty you have to pay out of pocket. Come on Chrysler... really my new car may need brakes at 6700 miles. What's that say about the quality of you product?
The contact owns a 2018 Jeep Renegade. The contact stated that the brake pedal traveled to the floorboard several times when the brake pedal was depressed. There was no warning indicator illuminated. While on an incline, the vehicle rolled in reverse while the brake pedal was applied. The contact was concerned that the failure could result in a crash. In addition, the vent control function failed to operate properly to emit warm air. The dealer (big O Dodge Chrysler Jeep Ram, 2645 laurens rd, greenville, SC 29607, (864) 288-5000) was notified of the failure and scheduled a diagnostic appointment. The dealer provided a loaner vehicle. The manufacturer was notified of the failure. The failure mileage was not available.
Car purchased April 3, 2018, initial problems began on a few days later, reported via telephone. Texted sales person on 4/8/18, odometer started flashing and entertainment screen went black. No response. Texted again on 4/26/18, iphone unsyncs during the conversation and sounds as though the caller is underwater. Screen goes black when it rains. Took the car in and they reset the system. 4/30/18 parking brake is a system set through the entertainment system. Unchecked, even though it was set on auto engaged. It unchecked in the setting automatically and began rolling into traffic in the parking lot. Took the car back to the dealer. May 1, 2018 -- reported screen on the entertainment system going black again. Ongoing issues as I was out of town. Kept the service department abreast of the situation. Report on 5/21/18 the startup sequence on the entertainment system going haywire. Odometer flashing and language changes on this system. In addition, miles changes to kilometers and Fahrenheit changes to celsius. The backup camera goes out. May 22, 2018 -- pull up in my driveway and my car is attached to bluettoh setting on my iphone. I receive an alert of a parking location update. Even though my car is parked in my driveway, I receive an alert that the car is parked 8.3 miles away, at the location that I just left. May 31, 2018 -- music is playing through the entertainment system and screen is black. Calls still disengaging are sounding as though people are underwater. BCM module has been ordered several times already. None have worked. Been in contact with the service department almost daily. In rental since around July 2, 2018, until present. The part on back order. Chrysler star report missing from the system, and they refuse payment or downpayment assistance to switch me out of a vehicle I no longer feel safe in.
A D V E R T I S E M E N T S
- Lubbock, TX, USA