My 2017 Jeep Renegade Sport is experiencing similar transmission issues to the 2015 models.

I get random HARD shifts, nearly always at exactly 30mph when it's shifting from 4th to 5th gear. It's so hard that passengers are startled. It often occurs when I'm accelerating from a stand still, and then because of traffic slowing, I stop accelerating right before the transmission was about to shift into 5th.

I took it to the dealer for the first time, and they said they updated the software and to give it some time so the car could "learn" how I drive. It never helped the problem at all. When I took it to the dealer for the second time, I was told they checked the fluid and made sure the software was up to date, but the technician can't recreate the issue, so there is nothing they can do. It is still there as I type, and I'm insisting that they need to drive it as long as it takes until they experience the issue.

I purchased this vehicle used from Carmax in Pensacola FL less than a year ago. After driving for roughly a week I noticed it was randomly shifting really hard at 30mph. I took to my private mechanic and he found a small oil leak but that was it. The oil leak was "fixed" by Carmax. While there I also reported this problem to them and was told no error codes and no issues found and sent on my way.

Well, now it seems to happen more frequently. Last week it shifted very hard while I was going maybe 10mph and "2 Gear Shift put the vehicle in Park" flashed on the screen. Put in the park turned off waited a minute and started right up, came home drove around the neighborhood and nothing... next day same damn thing. I had the vehicle towed to Bay Chrysler Jeep in PCB and they are telling me no error codes no issues but the oil is really low. I am not due for an oil change for another 2000 miles?!

They are now saying they will drive it once more but if nothing shows it basically is what it is. This is already a $500 cost and I haven't gotten anywhere. The transmission has 10k before out of warranty but I can't even get the damn thing figured out. This is so extremely frustrating! I am very seriously thinking about trading the damn thing in, after reading all of this it seems like it never ends. Jeep needs to get ahead of this and do a recall. DO YOUR JOB JEEP!

We bought a 2017 Jeep Renegade in September 2017. Our Renegade has a very hard shift problem and makes a loud clunk sound around the 25-30mph range...it hits so hard that it feels like someone hit you in the back of the car while driving. We have had our car serviced 3 times at the dealership for this problem and it still continues. When we went back for the 3rd time on May 24th, the service advisor told us that it wasn't throwing any codes so they didn't know what to do to fix it. He also informed us that this was a big problem with the Renegades and all they could do was to flash a software update even though he knows it will not fix the problem. Another tech said "is your car still under warranty?" We said yes, it only has 32,000 miles on it. He said to the other tech, We should just put a whole new transmission in the thing. The other tech said, If we do that, it will just be putting the same kind of transmission back in it (9 speed transmission) which would eventually have the same problem.

We were told that most people just want to try to trade the car in for something else and the service tech advised us to talk with a sales person. So while talking with the sales person, she tried to get us into a certified used car, which we did not want to do. We bought a new car for a reason, to not end up with some else's problems with a used car. Then we ask to speak to the Manager. He told us that any car he put us in would just have the same transmission and possibly the same problems. The manager actually told us that we would just be better off trading it in at another dealership like Honda or something.

We went to the Subaru dealership to speak with them about possibly trading it in and as I figured they only wanted to offer us a trade in value of $10,000 when we still owe $15,000. I just hate that we bought a new car and are having so many issues with it already. It just doesn't seem fair that no one at the Jeep dealership is willing to help its customers when they clearly know they have sold many customers faulty vehicles.