This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving my Jeep many times at the speed of 29 mph, my vehicle jerks violently and shifts hard. I am concerned when this happens as I am in forward motion when this occurs that it could cause a safety issue or Hazzard.
Vehicle shuts off while driving as well as taking turns. Just shuts off with no warning. After it shuts off the lightning bolt in parentheses (electronic throttle control system) comes on, then goes away. Car shows as still running, but won't move. The low oil gauge comes on and then car stops moving. Very unsafe for vehicle to just "stop moving" or "shut off" in the middle of driving, or in the middle of an intersection. When this happens, I have to put the car in park, turn it off and then start it again. It usually takes several attempts to get it to start. It happens when I-??m going at a slow rate of speed.
While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
These are the failures that showed on the panel; 1.- hill start assit not available 2.- dynamic steering torque not available 3.- ESC system service 4.- steering column tends to be hard to move
- El Paso, TX, USA
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I have tried to get in contact with someone to get my fuel pump fixed. I finally did today. But can't get in until nexta Friday. My car has stopped working completely while driving. I have had to wreck into mailboxes stop in the middle of the road, and almost be hit because my car stops working. I can't wait any longer. My car is a danger
Bought new 2017 Jeep Renegade, have vehicle to two dealers so far going to third next week. Have had to replace tires three times so far in 30,000 miles. Steering pops and pulls when turning, do not fill safe driving it. Dealers keep saying it is fixed but is not, think they are stumbling until warranty is gone, been going on sence around 12,000 miles. In motion and turning. Cunking off the tire on front driver side.
Sunday, 2 Jun 2019 @ approximately 1900 me and my friend were returning home from fishing, going approximately 30 mph on a light gravel road inside a wildlife state preserve. While make starting to make a right turn, my steering wheel locked up on me which make it impossible to turn. I slammed the brakes and was able to free the steering wheel in time to turn hard right causing the vehicle to slide and coming to a stop inches before going into the river. My car was hanging off the bank with the possibility of rolling over into the river, my friend and I had to exit out of the passenger door for the fear of a possible rollover. I was unable to see any warning lights (hill assist, ABS warning, etc) as everything happened very fast. I currently have a accident claim in with my insurance and the Jeep did sustain damage to the driver front tire. I will not know the results until tomorrow or the next day but from the initial look, it appears that my power steering fuild is leaking out and onto my axle and rotor. At this time it is unclear if this issue was caused before or after the impact into the river bank. After the toll truck pulled me out I was able to drive back home however I was hearing a flipping noise coming from my driver front tire. I am now very uncomfortable with driving this vehicle, as this incident could have caused serious bodily harm. Pictures will be uploaded later as I had lost my phone in the river a D have not received them from my friend yet.
When turning on a snow covered road, slightly up hill, from a county highway into a driveway and experiencing slight wheel spin, the vehicle lost 4-wheel drive and power steering. The ESC system became disabled and error codes "service hill start assist", "service ESC system" and "dynamic steering torque service required" were displayed as a message on the instrument panel screen and the ESC disabled light was turned on. This caused momentary loss of vehicle control.
Steering lock up. On two occasions we've had the steering lock up on our 2017 Jeep Renegade trail hawk. Fortunately, one happened at a stop sign and the other occurred when we dropped the vehicle off at the dealer for repair. When the steering locked up, our Jeep was also experiencing illumination of multiple malfunction indicator lights. There is a safety recall (T50 / NHTSA 17V-485) that specifically addresses the malfunctioning indicator lights in the 2017 Renegade. However, it only applies to Renegades built from 9 Jun 2017 through 18 Jul 2017. Unfortunately, our vehicle was built outside of this window and the service manager will not reprogram the instrument panel cluster unless it is in the vip as an open recall for this specific Renegade. I have called Jeep customer care twice on this issue and we still have no resolution.
My daughter was driving with 4 passengers on interstate 83 in Pennsylvania when she heard a loud clunk, the engine light came on and she had lost most ability to steer. She fortunately was able to get the car to stop on the side.thank god everyone was safe - this could have ended terribly. According to the mechanic and what we know so far, the BCM went bad and they are replacing (under warranty). The vehicle is a 2017 and has approximately 17,000 miles on it. How does something like this happen. We purchased the vehicle because it seemed like a reliable, safe option. This whole thing could have ended differently. You cannot be traveling on a highway and all the sudden have your car stop running. Chrysler may want to dig a little further and see if it is a recall issue.
Tthe steering wheel locked up on neice causeing her to go towards the right side, and back tires locked up and caused her to spin.. eventually getting hit from behind by another driver! it could have killed her, she couldnt do a thing with the steering wheel at all it needs to be recalled asap so others wont be hurt or worse killed. She was driving down the road to an appt. Douglas
The contact owns a 2017 Jeep Renegade. While driving various speeds, the vehicle inadvertently veered to the right and a severe vibration was felt. In addition, there was an abnormal noise and jerking when the brake pedal was depressed. The vehicle was taken to turlock Chrysler Dodge Jeep Ram (1600 auto mall dr., turlock, ca), but the failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 287.
A D V E R T I S E M E N T S
- Thatcher, AZ, USA