This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just purchased this Jeep August 31, 2022. This is the 2nd time that while driving the vehicle suddenly shows very high RPM and will barely move. Could the previous repair to the engine recall have failed? I have an appointment to take the vehicle for service again. The first time the dealership said they did updates to fix the problem.
I was on the expressway and all of a sudden I couldn-??t accelerate. The engine completed died. I just used a little smarts to get off before it completely stopped. No warning lights no warning at all.
The Jeep will not accelerate as expected, it may have to do with the throttle bottle. This lack of acceleration or hesitation while accelerating, can lead to unsafe driving conditions. Under normal driving conditions, I need to be able to accelerate to pass a car, to merge onto the freeway, and be able to handle stop and go traffic without hesitation. I am afraid I may cause an accident if I continue to drive the Jeep. I will be biking as much as possible to avoid driving it in this condition. The dealer performed a diagnostic and admitted there was a problem, but I was told there was no know "fix" for it at the time. No one else has inspected the JEEP. There have been no warning lights at all.
The contact owned a 2017 Jeep Renegade. The contact stated when picking up a person at a community center, when the passenger entered the vehicle. The vehicle just accelerated on it's own. The contact stated they depressed on the brake pedal but the vehicle did not stop. The vehicle went a cross street and went over a guard rail. The contact stated their front driver side tire came off of the vehicle. The air bag did not deploy and there was no warning lights illuminated. Medical treatment was needed at the scene, the contact was only person injured when their left eye lid was cut which needed stiches. The contact was taken to hospital by ambulance for their stiches. A police report was filed. The vehicle was towed by terry towing service. The vehicle later was towed to schaefer autobody centers (9902 watson rd, sappington, mo 63126) who inspected the vehicle and deemed the vehicle as a total loss. The manufacturer was not made aware of the failure. The failure mileage was 29,456.
After refueling the engine stalled when I drove onto the highway. After restarting, the engine shut down. A light came in "vehicle must be in park or start". I put on 4 way flashers. After several stalls, my Jeep restarted. This is the second time this has happened.
- Moundsville, WV, USA
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When I was driving from a long road trip of over 600 miles the service transmission light went on then a the service engine light I was going up a small hill when this happen I lost power and my car did not want to go but when I put the car in park and turned it off to check under the hood I did not see nothing lose or leaking after about 10 minutes got back in turned the car on and the lights where gone and started to drive normal I still had about 400 miles to go and no problem. Now on the way back 4 days later drove good for 450 miles no problems till the both lights came on at the same time and I had to pull over I did the same thing turned off the car and then back on after a few minutes the lights where off drove good for 100 miles then it came back on pulled over turned the car off and on and the light went off and I have not had a issue yet with it. I did not now you need it pictures or else I would have taken some 1st time filing a complaint
I had just left for work today, driving on the street, when 2017 Jeep Renegade desert hawk suddenly stalled I was able to coast to the side of the road. A message came on the dashboard with instruction to put the vehicle in park and press start button. I did so and the engine tried to start, but didn't. tried a second time and engine sputtered and eventually started. Low oil pressure light has also been flashing on when making quick turns. Only stays on a couple of seconds. This then happened again after I had just left work. Purchased vehicle new, I'm the only driver and it has 20,500 miles. About a year ago, the same happened. I told the dealer shop, when I was getting an oil change, about this issue. They said nothing was wrong with the vehicle. This issue occurs when I first start it in the morning and when it has been sitting awhile and I start it (like when I go home from work).
I have had my car just under 2 year, purchased new. When purchasing the car I asked if they would install a remote start and was told to just take it to car toys. We did almost a year later. We are at 1 yr 10 mths and just over 26,00 miles. Just recently the car stated stalling in the middle of traffic. I would have to put it in park to be able to start going again and then it lags to get going and quits shifting. The check engine light comes on and stays on. Sometimes it flashes though several errors, too fast to read them all. I have had the car in to the original dealer 3 times and another dealer once. I was told it needed a computer update, the wiring harness needed fixed and other things. They said it was fixed the first3 times. This last time they are telling me it is the after market starter, they think. They cannot guarantee it will fix the problem but now they are saying nothing is under warranty. The after market starter has been on there 11 months without issue. The first time this happened was 9/26.19. The current date is 11/13/19. This is a safety issue. Most times I have small children but have been luck to be by myself each time the car has stalled.
I have had to take in my vehicle to our dealership twice within 2 months on the same issue. The car has been sputtering at idle and also when accelerating. When the car is traveling in between 25-30mph the transmission gets a hard kick, it almost feels as if you are getting hit from behind. They have replaced the throttle body, ignition coil, spark plug wires, and spark plugs. The vehicle is under 32,000 miles and is mostly driven in town, I feel it is unsafe to drive out of town because it shakes violently when traveling at 65mph or higher.
Gas pedal/acceleration will not engage when vehicle is in reverse, in a certain circumstance. This happens every time after I first start the vehicle, place it in reverse, and coast/roll backwards (out of my driveway, into the road, into traffic). Slamming my foot on the gas pedal results in no acceleration, so I just roll slowly into the road. Vehicle will accelerate normally after I then shift to drive. Not being able to quickly accelerate in reverse when leaving for work every morning is an obvious safety concern. I took this to my dealership, and they were able to replicate the issue. They then tested this issue on 2016 Renegade, 2017 Renegade, and 2018 Renegade. The 2016 and 2017 Renegades had this same issue. The 2018 Renegade reportedly did not have this issue. My dealership spoke with a Jeep engineer that has investigated this issue before, and tried replacing the entire transmission system as a solution. That didn't fix the issue, so the engineer claims that it's "working as designed." Clearly it's designed unsafely. I have included my dealership's notes indicating that they were able to reproduce the issue and my (and other) Renegades. And that they ended up diagnosing this as "issue is normal no problem found."
My 2017 Renegade Jeep is stalling at stop lights, stop signs, or as I accelerate to leave a stop light or stop sign. I almost got hit by a 18 wheeler truck 2 weeks ago because the Jeep stalled and I could not move out of the truck's way. My Jeep also accelerates, or loses power. It is rattling since 3 months after I bought it. It has a problem with massive oil consumption and I am afraid I may have a fire. I have alerted russell westbrook Jeep dealership where I bought it 9/10/2017. These problems have gotten worse since 3/01/2019.
I bought my Jeep with 17miles on it. Since I have had it I have had many reacurring problems. 1st around the 8000 mile mark my Jeep started skipping gears like when you shift a old ten speed bike. Brought it to dealership it took a week or so and got it back the had to reprogram the shifting module"? then 2nd as I was driving my car it would just lose power and shut off, not fun when driving on the highway going 60mph. I called the dealer they said they didn't know why it did this. A few day later I was crossing a intersection and it did it again. And I almost got hit by a semi truck. This was at about 30000 miles. When I brought it to the dealership they said I had a oil problem. And that is why. They replaced top end of my engine?? well what about the bottom" now I'm at 50000 and all the problems that I had are happening again it is bucking when shifting. Randomly shutting off. I'm feed up. And my car isn't covered under a warranty any more. As of now I have a beautiful large car payment on a car that is two years old that I don't think is going to last as long and my payments. I'm scared to drive it. I'm scared to drive my daughter around in it.
While driving my car many times the car stalls out. I have brought it to the dealership a number times and they still yet can not diagnose the problem. Before the car stalls out while I'm driving at lower speeds as well as accelerating on a highway, a message pops up and says vehicle not in park and then jerks me forward and completely shuts off. It also stalls going uphill as well then the dash message appears to come on and says park disabled press break pedal to start engine. I am very upset and this problem needs to be addressed as soon as possible for the concern of my own safety as well as others. Updated 10/18/18. Updated 11/01/18
Takata recall. Was driving at 75 mph on cruise control when my Jeep slammed on the breaks. It then proceeded to have surges. No lights came on. It completely shut off but was still on. A error came on stating to service transmission. Took to a dealership that said it was needing an update with the computer. Went 340 more miles the next day and it done the exact same thing. Lost all power steering. No warning lights came on. Got towed and they told me no codes came up while plugged into the computer. Was then told it was the fuel pump and would be a two week wait. Was told it's been a very common thing with the 2017 Renegades so they're back ordered. I was also told that the dealership the day before bypassed something to send me on my way. Called Chrysler and they aren't helping at all. And I'm still 480 miles from my home. There should definitely be a recall on them. It will end up getting someone killed.
Multiple warning messages illuminate the dash, such as check engine, check brake, and countless others. Also the car locks up and will not start or will only go in reverse. This happens upon attempting to start the vehicle and also while actively driving it. The vehicle has been taken to the dealership over 6 times for the same issue and multiple software updates have been performed and the tcm has been replaced but the issue keeps occurring. Customer service for the manufacturer has been contacted and a corporate technician has been involved and also an in flight recorder was temporarily installed and it provided numerous error codes but no one is seems to be capable of determining how to fix the issue or what exactly is causing
While driving in any condition (highway, street) the transmission slips, sometimes violently. It feels like I have been rear ended it slips so bad. This is a frequent occurrence. When taken to the dealer, they have placed the Jeep on their diagnostic computer and said nothing is wrong. The Jeep has just over 22,000 miles. This has been going on since about 15,000 miles. Secondarily, sometimes the cruise control fails to engage or reengage.
I was turning into my parking space slowly with the brake slightly depressed. As I pressed further on the brake the car accelerated suddenly. I pressed down hard on the brakes and the car didn't slow down and smacked the retaining wall. The dashboard lit up with the parking brake (did not press) and the car with the lightning bolts. I don't know what just happened.
After filling gas tank, I tried to start car and it took a couple of tries to get it to crank over. Once it started, the car was making an intense knocking noise and sputtering so violently it actually caused the whole car to rock. After a few minutes it settled down and I pulled onto the street and the car just died... no light indicators at all and the instrument panel looked as if the car was turned off. Again it took a couple of tries, but the car finally started and began knocking and sputtering about, then settled down. I entered the freeway onramp and noticed when I let my foot off the accelerator, the car would essentially die while going 60 miles an hour. I got off the freeway and by the time I stopped on the offramp, the car had died again. I had to put on my hazard lights for about 3 minutes until the car started again. I drove to a parking lot and pressed the onboard button for roadside assistance. They came and towed the car to the dealer. The outside temperature was 67 degrees and there was a slight rain sprinkle. Before I got gas, the car was fine. I had 1/4 of a tank and the gas light had just come on. I had never used valero gas before and for some reason it took 13.5 gallons to fill the tank that already had a 1/4 of a tank in it. In the past the most I have fueled up while on less than 1/8 of a tank was 11.8. I'm not sure the fuel situation matters, but I thought I would mention it just in case. This issue was really scary and unnerving. The car has 4500 miles on it.
A D V E R T I S E M E N T S
- Shelton, WA, USA