This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
According to the dealer I must check my oil every 1K miles to check the oil level. This is about the 3rd time my car has stopped in the middle of traffic. When I call the dealer all they say is did you check your oil. The last time this happened was on sun, Nov 3, 2019. Why are companies allowed to sell products they are fully aware have defects, to turn around and make it the consumers responsibility.
The 2.4 lt engine is consuming oil at an accelerated rate. About 2.5 qts every 1000 miles. At times this causes the car to stall when accelerating and turning into traffic. This has been ongoing since the car was purchased and before the first scheduled oil change. The deal is recommending replacing the engine after 3-4 services. The dealership has us bringing the car into for service topping off the oil and having us report back every 1000 miles.
The contact owns a 2017 Jeep Renegade. While driving approximately 25 mph, the contact attempted to slow down and depressed the brake pedal. When the brake pedal was released, the vehicle lost acceleration and stalled. The contact coasted the vehicle to the side of the road and "press the brake pedal, push start button to start engine" appeared on the message center. After a couple of attempts, the vehicle restarted. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000.
As I was driving my 2017 Jeep Renegade, after I turned, my car wouldn't accelerate and a message came up to put my car in gear (it was in drive). Luckily I was able to coast and pull over. My car keep telling me to put my car in gear, so I put the car in park and pressed the ignition button but nothing happened. Then a message came up to start my car with the key fob. I touched the key fob to the ignition button and it started again. I was able to drive it the rest of the day, but it wasn't shifting properly. As it shifted, it would jerk into gear. That was on Saturday, October 19th. Today, October 23rd, after I turned my car shut off again. The same thing happened my car keep telling me to put my car in gear, so I put the car in park and pressed the ignition button but nothing happened. Then a message came up to start my car with the key fob. I touched the key fob to the ignition button and tried to start it again but the engine wouldn't turn over. It took 5 tries to start my car again.
- Point Pleasant, NJ, USA
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Jeep quits for no apparent reason while driving down the road. No dash lights come to indicate a problem.can't drive the car because scared of getting into an accident. This has happened at least 5 times over the last 2 weeks
Was on a highway doing about 67 mph and I felt a loss of power but still had my foot on the gas pedal. From there the Renegade started puttering and stalling. Had half a tank of gas. Almost felt like it was running out of gas
Will be driving and vehicle will shut off while driving. Once it shuts off you have to put it in park and restart the vehicle back up. This has happened numerous times and even in intersections and on the interstates. The vehicle has been in the dealership for the same issue 20 times.
I was driving when all of a sudden my car started losing power. The display read "put car in desired drive mode" and then changed to "low oil pressure". at this point my car was stopped in the middle of the road. I could shift gears but it did nothing to resolve the problem. I pressed the start/stop ignition to completely shut off my car. I gave it a minute before trying to start it again. Even when I attempted to start the car it took a bit to get it to turn over. It had been just over 2 months since my last oil change so I thought that it was odd that I had low oil pressure. I made an appointment at my local dealership. After inspecting my car they noticed that I had no oil in my car. The mechanic that pulled the dipstick said it was smoking when he pulled it out because it was so dry. They did an oil change and told me that the 2.4L engines in the 2017 Renegade tend to burn oil faster than other engine models. I was told to come back in 500 miles so that they could check my oil. Fast forward 2 weeks and I hit 500 miles. I made my appointment and took my car into the dealership. They checked my engine and ran a consumption test. In 500 miles I burned through 2quarts of oil. My Renegade made it to 27,392 miles before this issue. I was being told that I would get a new motor. They had my car for about 5 days and I now have a new motor. But it is still a 2.4L, so what is to say this won't happen again? this is the second Chrysler product that I had to get a new motor before 30,000 miles due to a factory defect. The other was for a 2013 Dodge dart. I no longer trust Chrysler products.
The vehicle loses power while driving. Slows down as the gas peddle is depressed then abruptly begins to speed back up. The transmission also jerks sometimes while increasing or decreasing speed. While driving on the highway.
The contact leased a 2017 Jeep Renegade. While driving 20 mph, the vehicle stalled without warning. The vehicle was able to restart and was taken to klaben Chrysler Jeep Dodge Ram (1106 w main St, kent, oh 44240, (330) 673-3139) where it was diagnosed that an oil consumption test was needed. The vehicle was not repaired and the failure recurred. The manufacturer was not contacted. The failure mileage was 18,400.
I bought 2017 Jeep Renegade 1/2018. First 6-9 months ran good no issues noticed. When I reached approx. 28K miles, the Jeep started severe hard shifting with a clunk & car jerk anytime I was driving in speed range of 27-32 mph. Over next 5 mos. 10/2018'Feb/Mar 2019, I took my Jeep to same dealer purchased/serviced 5 different times. Each time same complaint of hard shift 27-32mph. This sporadically happens with no rhyme or reason to when only that it occurs during that speed range. I could be accelerating or coasting in town to decelerate and will happen. I filed a formal complaint to Jeep chryselr 1/2019 after 3rd dealer service visit not resolved. Dealer every time said all normal, no transmission issues. Now both dealer & Jeep insist hard shifting is normal claiming it is an electronic transmission that has a 'clutch' engagement around that speed and normal to feel when it engages or disengages. Both dealer & Jeep claim this is also common and more noticeable when it reaches colder weather but refuse to acknowledge any issues. I advised my Jeep didn't do this first few months when bought new during winter season Jan 2018, but still I am told by both dealer & Jeep that this is normal. I still have the problem today and no one has resolved. Now they just say nothing they can do. I even stopped driving distances may-July afraid to go over my 36K warranty. I am getting close to my 36K warranty exp. Now and asked for one last time to please figure out the hard shifting issues before something happens. I won't even let my 3 teen driving children behind wheel of the Jeep for fear that the hard shift & car jerks would potentially cause them to have an accident. I owe too much for trade-in value so am stuck with a new Jeep that has insane shifting issues and Jeep will not acknowledge, take ownership, or recall to fix even after multiple consumer reviews show same issue
My 2017 Jeep Renegade stalled on the highway. I took it to my Jeep dealership and after only two years they have to replace the engine. I always did the oil maintenance as recommended. I have found there are numerous complaints from other owners of that same year having the same engine issues. There are 5 pages of complaints on car complaints.com. This is so upsetting to me since I could have been in a serious crash when my Renegade stalled on the highway while in motion. Why wasn't there a recall??
Low oil pressure warning, vehicle had burned up 5qts of oil between oil changes 5000 miles barley any oil on dipstick. Car stalled in intersection as driver accelerated. Vehicle has been serviced regularly and had oil changes before service date and prior to this incident.
Vehicle stalls without warning or error message. Generally when starting on a steep hill or when accelerating quickly from stop as in when entering a freeway onramp. I drive mostly in the city with lots of hills. Vehicle does start back up, but tends to be more prone to stalling once its happened. I think it may be linked to oil pressure since that message did come up once of the 20 times its happened. When oil is topped off it doesn't seem to happen, but there is no warning about oil being low or low pressure generally. I looked this up on a Jeep Renegade forum and it appears a bunch of people have had the issue. 2018 versions of this vehicle appear to have a recall in effect for 2 different issues that sound identical to what im experiencing. My guess is that the current recalls should apply to my vehicle as well. Id mainly like to make you aware of the issue, but also get any update about whether a recall for my vehicle is likely as id rather not pay for these repairs out of pocket as they seem complex.
Car would not give gas and completely stalled out on me, and cut off!! it would not turn back on for several minutes. I almost got reamed by a large dump truck because this happened in the middle of a back windy road!! also, my car is slipping out of gear from 1st, 2nd, and 3rd! dealership tells me I was almost out of oil"??? how can this be? I get regular oil changes, and funny thing is, they always tell me I'm low!!?? I'm first owner, purchased in November 2017! only have 36,000 miles! now dealership telling me this is "normal" for Renegade" why wasnt I informed before purchasing!!! this is a major sadety hazard! I was almost seriously injured, the dump truck screached to a halt by a matter of inches!!!!
Vehicle hesitates and struggles to shift. It hard shifts and feels like it kicks. When accelerating from about 20 mph to 65 mph which is freeway speed engine takes a long time to accelerate then it jerks and shifts really hard.
The contact owns a 2017 Jeep Renegade. While driving at unknown speeds, all the warning indicators illuminated on the instrument panel. In addition, the vehicle failed to shut off. The vehicle was towed to kendall Dodge Chrysler Jeep Ram (13355 sw 137th ave, miami, fl 33186), but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
Cooling fan failure. Cooling fan is rattling and inconsistent. Leads to overheating. Limited fca "customer satisfaction recall" (V54) does not cover all affected vehicles.
The contact owns a 2017 Jeep Renegade. While driving various speeds, the vehicle stalled, but was unable to restart. The vehicle used an excessive amount of oil (approximately five to seven quarts per month). There were no warning indicators illuminated. The vehicle was taken to astorg Dodge Chrysler Jeep (1501 7th St, parkersburg, wv, (304) 485-8585) who stated that the vehicle was working as designed and performed an oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 68,000.
A D V E R T I S E M E N T S
- Seneca, MO, USA