This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this car new 0 miles since the first month, this automobile has had service after service, the first two months lighter wouldn't work, next month dealership had car for over a week would not start at all= new electrical panel, a few months later seat belts wont lock on back seat, next, hood wont open, then, needed new latch, now the car is 16 months old now hesitates to drive, who can go thought this with a car that is financed thought Chrysler.I'm at the point I may just let them have it, im tired of the foolishness.
My Renegade has repeatedly stalled out while driving. Unfortunately this last time resulted in a minor accident. The Jeep has less 16K miles on it. I have notified fca but until it is resolved I have no vehicle. Consumer stated he had a vehicle control issue while making a turn engine stalled and hit a guardrail. Vehicle had stalled twice previously and 8 days after the accident. Consumer stated manufacture and dealer were not contacted.
The contact owns a 2017 Jeep Renegade. While driving various speeds, the vehicle would not accelerate past 35 mph. When the contact pulled over and restarted the vehicle, the check engine and oil warning indicators illuminated. The contact scheduled a diagnostic appointment with normandin Chrysler Jeep Dodge Ram Fiat (900 capitol expressway auto mall, san jose, ca 95136, (408) 266-9500). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 39,602.
On 4 occasions now since owning my Jeep Renegade the vehicle will jerk, check enhine light comes on, and the vehicle will lock in 3rd gear. I try to switch to manual shift and will not shift. I purchased this vehicle with 50 miles, and now over 28,000 miles with reoccurring problems. On instance the vehicle light warning comes on indicating all of the lights are out in the vehicle, and the light build indicator will remain for a short period of time, and cut off. The dealership has replaced the transmission computer on the first instance, replaced the bsm on the second occasion, and since then 2 software updates. This vehicle is defective in some way and fca needs to address these ongoing issues that are a huge safety concern.
As driving out of the dealership I could hear the brakes squeaking. My first thought was since it was a brand new car, maybe the brakes need to be broken in. Although, now having over 20K miles, the brake squeak has gotten worse over time causing my rotors to become damaged with deep grooves. The car also jerks when shifting from 2nd to 3rd. It is embarrassing, especially when passengers in the vehicle, for my brand new, barely a year old, car to be jerking so roughly. If you are experiencing this same problem or something similar, please speak up so this problem can be resolved. There are others with the same complaint but have not spoken up, now is the time. Dont wait!
- Downey, CA, USA
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My car just about stalled but it kept going. But then it got stuck in third gear. I drive all the way to the dealership. They said they never heard bout this problem. Well I just bought the vehicle in 2018 February.
The contact owns a 2017 Jeep Renegade. While driving 35 mph, the contact shifted gears and the transmission seized. Shortly after, the vehicle stalled and "shift to desired gear" appeared on the instrument panel. The vehicle was to be towed to Ontario Chrysler Jeep Dodge (1202 auto center dr, Ontario, ca 91761, (909) 906-7097) for diagnostic testing. When the contact took the vehicle to the same dealer in the past, he was informed that there were no failures. The manufacturer was not made aware of the failure. The failure mileage was 19,355.
The contact owns a 2017 Jeep Renegade. While driving various speeds, the vehicle would not immediately respond when depressing the accelerator pedal. The vehicle was taken to windward Chrysler (46177 kahuhipa St, kaneohe, hi) to be diagnosed, but no failure was found. The dealer described the matter as normal driving characteristics of the vehicle. The manufacturer was notified of the failure. The failure mileage was 10.
Hood opens without me opening it. It happened 3 times so far. One time it happened on the parkway but it has the safety so it doesn't swing up. The shifting shifted so hard it made a clucken noise I thought the transmission went. That happened twice. The car only has 20,000 miles and the trans sounds like it's starting to go. I was driving both times.
Vehicle cuts off randomly while driving, has been taken lake keowee Dodge for software update, but continues to have same issue. This issue happened about 3 months ago and cut off 5 times in one day on 8\10\18. This is extremely dangerous and there are no recalls as of yet.
On the highway when transmission wouldn't engage and the Jeep started shaking. Came to a stop, shifted to manual and it needed high RPM's to get it moving. It finally got moving and had to use manual get it off the highway. Was at the dealer a few months earlier dealing with the transmission not engaging. Dealer said it was a software issue. Dealer now says it's not transmission but engine problems. Thankful to be alive.
I decided to start the vehicle without using remote start due to extreme cold climate so I could warm it longer than remote start will allow. Let it run for about 45 minutes and go to drive off and get up to 25-30mph and it stalled and made an extremely loud noise and rough vibration that made it feel like the whole engine or transmission fell out of the vehicle. All of the lights lit up in the dashboard and I had to struggle to steer it off the street by coasting it. Proceeded to start it but wouldn't budge for a good 5-10 min until it finally started back up. Immediately took it to the dealership and they connected the diagnostic tool to it and said nothing was showing up and there was nothing they could do about it. About a month later, it happened again the exact same way, took it to the dealership and this time they said every possible error code came up and were baffled. They wanted us to leave there at the dealership for 2 weeks before they could get to it and did not offer a loaner vehicle, we had to tell them that we needed it or a loaner for commute and so we had to keep it, they finally got to it and found out it was the ECM module, something to do with the drivetrain, they replaced it and it hasn't occurred again. Since then, we have noticed more and more that the transmission has been shifting very hard making popping noises and jerking. We finally decided that something wasnt right and took it to a different dealership with a couple other things that have gone wrong with the car. We had to take it twice for them to figure out what we were talking about with the transmission. It is now scheduled for a total transmission replacement mid August, and I think it was caused by ECM module issue we had to deal with for a few months before it was taken care of. I am extremely disappointed in making a new car purchase because of all the issues we have had with it.
Car was in motion on a city street heading straight when it came to a complete stop. Various messages have been displayed the most previous times saying "to shift vehicle must be stopped" I wasn't trying to shift? no codes ever being shown are the same. All issues cause the car to completely stop. This is extremely dangerous on the roads ofcourse. It's already had an update to the system the dealership said was needed. Now back to doing the same thing so it's currently at the dealership again. Just hit 20K miles. All oil changes have been made on time as the Jeep has all warranties the chysler Dodge Jeep dealership offered. Can contact dealership for more detail. This has been ongoing since January 2018
On June 11th, 2 days after purchasing the car with just under 7000 miles we noticed the battery light on which disappeared about 10 minutes after driving it. Today, June 20th, while driving on Florida's turnpike at 72mph warning light came on, there was a beeping sound and the car seemed to lose power very briefly as if it was going to turn off. This could be a safety hazard especially on an interstate. I am also noticing sluggish acceleration at times.
Transmission and engine problems, car stalling. Almost in bad car accident due to this issue, after looking at reviews im not the only one with issue. Not a happy customer
The vehicle transmission was stuck in neutral and could not be shifted to any other position. This occurred after backing the vehicle up a few feet and then trying to shift from reverse into drive. There is no known procedure for shutting off the engine with the shifter in any position other than park. Because of this, the vehicle could not be moved and the engine could not be shut off. The only good part of this was that it was in neutral - I can't imagine what could have happened of the transmission had gotten stuck in reverse or drive.
While driving in any condition (highway, street) the transmission slips, sometimes violently. It feels like I have been rear ended it slips so bad. This is a frequent occurrence. When taken to the dealer, they have placed the Jeep on their diagnostic computer and said nothing is wrong. The Jeep has just over 22,000 miles. This has been going on since about 15,000 miles. Secondarily, sometimes the cruise control fails to engage or reengage.
I purchased this car after owning two Wrangler's, a Cherokee and a patriot. I noticed right away that my transmission would lunge forward when coming to a stop and the transmission would shift harshly when slowing down in traffic then applying the gas to go, the car also hesitates to take off. I have had many scary situations where I was almost rear-ended many times because of the delay, I also came to a stop at a crosswalk and right when I went to stop the car lunged forward and I hit someone walking in the crosswalk, I was lucky the guy was not hurt, I also had a time where there was a couch in front of me on the freeway and I was not able to avoid it because of a hesitation in the engine where at times I am unable to accelerate right away and this could cause me to get hit if I switch lanes to quickly, I ended up slamming on the breaks and sliding into the counch and contacting 911 to explain what happened. This transmission is defective and all the shops do is reset the transmission and do a software update to the transmission and the tcm and the PCM on the car. The cars door locks will also sometimes beep loud and sometimes beep short like something is wrong and a good portion of the time the car will not lock. I also have a weird vibration coming from the right side of the car and the dealer said that they tested it against a Cherokee and it's the same but I have a Renegade so I have in writing they tested the wrong model car. This car has had so many issues and I really feel unsafe, I have already taken the car in 5 times and they don't really do anything. I will be taking it in to get my ac knob replaced because it has a sharp edge and I keep getting cut. I don't think being told the harsh shifting is normal is right, I feel like I am driving a manual transmission because of the weird shifts this transmission does.
The 9-speed transmission causes the vehicle to lunge forward causing the vehicle to be unsafe. I would have rear end a Dodge Ram truck at a stop light; if my foot was not firmly on the brake. The lunging forward, and hard shifting happens randomly primarily on the downshifting, and when it's cold out. Other issues: When using the washer solvent fluid the vapors come back through the cabin, making the cabin air toxic to breath. The front driver side rotor and brake pad had to be changed; because they were deemed defective due to finding metal debris in the brake pad at about 3,100 miles when I reported the noise at the first oil change. Electrical: Randomly the push start will not work, turn signal turning right will not work, and head lights would not automatically come on. This 2017 Jeep Renegade latitude 2.4L has less than 6,000 miles. The transmission, washer solvent, and brakes started before the first oil change at 3,118 miles; however, the washer solvent was not report until later when I found out it is toxic, and I only used it about 3-times, and turned the air off each time. All deemed unable to duplicate except for one time or normal for the washer solvent issue.
Extreme hesitation upon acceleration and nearly stopping while trying to enter a freeway, twice. Key fob issues, auto start issues, radio and blue tooth issues, tire pressure gauge reading issues. First service visit I was told it was just in need of a computer rest. Second visit they said they found nothing wrong with it. Third visit they initially said it needed a software upgrade until I insisted it was serious and contacted corporate. Not only was I treated poorly but I was blocked from leaving a review. It was mentioned that engineers currently know there is an issue but are waiting until second quarter to publish it. I believe this is extremely negligent because it isn't just a faulty sensor light, the entire vehicle nearly dies while driving on a freeway, creating a risk for a fatal accident. I demanded records of all that has been done to this brand new auto, since issues first arose on 12/9/1027. From 12/9/2017-3/38/2018, I have had my car at the service center three times. And I just found the safety recall online, I have not been notified by Jeep or the dealership yet as to this recall pertaining to faulty sensor alerts. I am unable to select from the above list but "wheels' and "elec stability control" were also affected.
A D V E R T I S E M E N T S
- Pahrump, NV, USA