This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2017 Jeep Renegade Latitude. I bought it in 2020 and had it for 2 weeks when the engine blew up. There was a recall on the engine so Chrysler paid for the -??new-?? engine. Two weeks after I got it back it started stalling out when I was driving down the road. I had a new starter put in it and now when it decides to shut down while driving the brakes come on, including the emergency brakes, it comes to a screeching halt, and the gear shift throws itself from drive into park. I just want to either get my car fixed or Stellantis to trade with me to make things right. It is very unsafe to drive. Especially when you don-??t know when it is going to do this because it doesn-??t happen every time you drive the car.
This car is a lemon and the entire car should be a recall. Shortly after having it I had to replace the tires, brakes, suspension. Then just a couple months ago I had a sediment in the coolant that is very rare and the only time the mechanic experienced that was on recall cars where (not sure if I am saying this correctly) dust is left when they cast the engine in production. And it takes years for it to build up and destroy your car. Now it-??s at jeep in Dade city Fl and they said the engine is bad -?? after spending $950 on the sediment issue. Another $980 a couple weeks ago for battery, spark plugs, computer software update etc. now they want another $700 just to open my engine up and see what-??s wrong. I am done. So as of now I have no car. Jeep only offered me $2k to buy it from me. And I still owe $12k. And I put about $3k into it in the last 5 months. This should be illegal to sell a lemon like this and leave a consumer like me more than $12k out. And from my research. Many others have the same complaint. Something legally should be done about this.
The vehicle instrument panel begins flashing multiple warning lights while driving and subsequently while stopped such as emergency brake on, key fob left the vehicle, fuel engine, TPMS, etc. All of these occur while the vehicle is moving. While coming to a stop the power steering pump also becomes inoperative, the shift indicator (PRND) is blinking, and it is impossible to move the shift lever. The vehicle will not shut off until the battery is disconnected. The problem seems to manifest when ambient air temperature exceeds 80 Fahrenheit and the vehicle has been previously operated.
While attempted to stop at traffic light. Brake caliper on right passenger tire only locked. Causing vehicle to swerve into oncoming traffic in parallel lane while I attempted to gain control. Vehicle was inspected by local brake and tire company on 12/7/22. It was explained by said company that for only one brake caliper to be affected to the point of needing to be replaced was extremely uncommon. Considering vehicle was purchased with 8 existing miles. Vehicle currently has 83,000 miles.
I purchased this vehicle used with 6000-ish miles on it, the front passenger brake system had started making a slight noise, somewhat scraping or dragging. When I brought in the car for a tire change or balance, the issue was brought up to me at BIG O Tires in Aurora CO, that an issue of the brake system has a scraping or wear that usually found in a much older vehicle or one with much more mileage. I cannot at this time give the exact explanation of the issue, but I recently had an issue with the front passenger tire with a slow leak, since the tire was replaced the issue with the scraping noise has returned. 2nd Issue: The headlamps have always had a weak beam, not giving a good illumination of the road area ahead of the vehicle even when the weather is clear. It barely reveals the road ahead of me. When it is raining or snowfall, it is extremely poor. I have considered bringing it in for a change in the headlamps to a higher amp or extreme high reflecting blue lamp color that I am encountering in high illumination from oncoming vehicles. But had feared: cost, and that it would not change anything or make other electrical parts of strain to function.
- Bedford, NH, USA
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I was in aware the driver side door wasn-??t completely closed the indicator wasn-??t on as I pulled out of a parking lot turning right I guess the door moved enough to set off the indicator and that in turn triggered the electric parking brake and the car locked down as a huge dump truck is coming towards me-?? I had plenty of space to pull out but when the brakes locked down now I-??m stuck with seconds from unpact it takes 9 seconds to deactivate the epb having to be fully stopped push the brake pedal hit the button and wait for it to unlock I had about 4 my only option was to floor it dragging my rear end into the next lane then jump into the left turn lane because there was a semi coming in the other lane-??. This accessory almost killed me it-??s only a matter of time before people start being killed by a brake that will suddenly lock down for now good reason and in all my research there is no way to disable it from operation now I have flat spots on both my tires
The contact owned a 2017 Jeep Renegade. The contact stated when picking up a person at a community center, when the passenger entered the vehicle. The vehicle just accelerated on it's own. The contact stated they depressed on the brake pedal but the vehicle did not stop. The vehicle went a cross street and went over a guard rail. The contact stated their front driver side tire came off of the vehicle. The air bag did not deploy and there was no warning lights illuminated. Medical treatment was needed at the scene, the contact was only person injured when their left eye lid was cut which needed stiches. The contact was taken to hospital by ambulance for their stiches. A police report was filed. The vehicle was towed by terry towing service. The vehicle later was towed to schaefer autobody centers (9902 watson rd, sappington, mo 63126) who inspected the vehicle and deemed the vehicle as a total loss. The manufacturer was not made aware of the failure. The failure mileage was 29,456.
Manual trans 1.4L. For approximately the last year, I've gotten an intermittent 'service electric parking brake' message. I never had it looked at, I disconnected the battery and then it would go away. Also the car completely stopped turning off from accessory power mode. I couldn't just roll down the windows, I had to crank the car or the power wouldn't turn back off. Recently had check engine light with code P0807 'clutch position sensor circuit 1 low' showing. The next day, car was difficult to start. It took several tries pushing the start button and messing with clutch before it would turn over. I took it to a shop (not dealer) and they couldn't find anything or replicate the codes and told me it was a glitch. Next day I get the epb light again and used my code reader and it was showing P0807 and ABS code C1220-86. So I located said switch and unplugged it, and boom. All the problem codes popped up again and I was able to turn the car off like normal. I removed the sensor and opened the cover on it. The carbon film inside was missing a section. Tested with a meter and the sensor lost voltage when sweep arm inside reached the broken spot. This is a problem that could leave you stranded somewhere if you didn't have the tools to reach and jump out this sensor. And of course clutch parts are not covered by warranty. Even though this is an obvious factory defect seeing as it's on the inside of a sensor that I couldn't reach without removing the panel under the steering wheel.
Complaint crashno fireno injuries0 deaths0 my vehicle is due for an oil change February 11. Many 2017 Jeep Renegades have had a recall issued on them for the vehicle stalling while driving. Car completely stalled and locked up. Brought it to have oil checked and it was not the problem. They also checked battery and alternator which are fine. This is very concerning and have heard this with other Jeep.. car was driving when suddenly and unexpectedly came to a complete halt and on the other occasion it occurred at a stop. The vehicle completely stalled and shutdown.
The ESC, ABS, steering torque control, 4WD, parking brake lights all came on. The dealer told me that a rodent had chewed the wiring for a rear wheel speed sensor because it has soy based insulation. The vehicle had been parked over night, but gets driven every day.
Took the Jeep to dealer for pa state inspection. During the inspection it was revealed a problem with a rear disk brake. The inside pad has wore out do to not retracting. This Jeep has a electric emergency brake. I feel that there is a problem with this system, causing it not to retract the inside pad. The pad a wore complely out damaging the disk. I had to have the rear brakes replaced. Jeep has only 23000 miles on it. I believe an investigation into the electric emergency brake not working right. If not for my states yearly inspection law the problem world not have been known and could have caused an accident
At 14,024 miles, front brakes were making a grinding metal to metal noise whenever applied. My vehicle was inspected at an independent auto repair shop since I was told over the phone by the dealership service department that brakes are not under warranty due to regular wear and tear. (even though I purchased this vehicle new.) upon mechanical inspection, my front rotors (both sides) were deeply grooved but my brake pad was still at 90%thickness, although there seemed to be small chip at corner of brake pad. I agreed to have both front rotors resurfaced. Then again, at 27,475 miles, the left side rotor had same repeated wear pattern. Again, the left side rotor was measured for minimal thickness and resurfaced at an independent auto repair shop. Pads, again, had good operating thickness and reinstalled.I have an appointment for an oil change this week and I am beginning to hear the grinding noise again! when is the Jeep manufacturer going to assume responsibility for formulating a front brake pad material that grinds into the front brake rotors?? also refund repairs to consumers that have invested in their product and replace (at their cost), new front pads and new brake rotors...Jeep, Dodge and Chrysler-your manufacturing quality is diminishing!!
The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds they would hear a rattling and knocking noise coming from underneath the front passenger seat. The vehicle's rear middle seat belt failed to latch and lock into the buckle. The rear driver side seat belt failed to retract. The vehicle's oil change/ check engine light remained illuminated despite recently having the motor changed, therefore oil levels being met. The braking park assist warning light was illuminated as well. The contact took the vehicle to the dealer (larry H miller Colorado Jeep located at 350 S havana St. Aurora, co 80012; phone number 720-262-2215) who stated the lower transmission mount was fractured and needed to be replaced. The vehicle was repaired. The seatbelts were repaired. The manufacturer was made aware of the issue and opened a case regarding an issue. The approximate failure mileage was 11.
Purchased 4/20/2017 the problems began with the ac going out at 10000miles. The dealership didn't want to fix it told us to drive with the windows down. After arguing about our warranty we got a loaner. Next they replaced the wiring harness 2 times. Again, did not want to provide loaner had to complain for them to honor warranty agreement. Then transmission skips and radio frequency hub was replaced twice while in the shop for 4 months from Dec 14 2018 till around March 17 2019. Steering module replaced due to the steering wheel in the center getting completely hot. Complained about the transmission skipping still. Check engine light always comes on. Automatic start faulty. Will attach all repair invoices. Most recent! 5/6/2019, a Monday the car was scheduled due to a recall on the fuel pump and the automatic start would not work. Along with that when the car started the screen would flash warning signs: Emergency break system, airbag system warning. The service department claimed to not have a loaner. However, Friday 5/10/2019 I had not received a call back and on my way to take my daughter to school. The emergency breaks locked up while driving 70 mph down fm 1289 heading to port O'connor, Texas from port lavaca, Texas. I went straight to the dealership and demanded a loaner. The vehicle is clearly a lemon! however larry taylor, a service technician, told us "I value my life I would not drive this vehicle". paul perez service department manager said "I wouldn't put my family in that vehicle." Then they demanded we bring the loaner back 5/17/2019 to pick up our vehicle. The vehicle according to them had a short circuit, this is the second time mind you, and made the emergency breaks engage and the seat belts malfunction. Also, the airbags malfunctioned flashing warning as the breaks locked up. I could only select 3 options but seat belts needs to be checked.
Getting false warnings on instrument panel such as lights being that are still working, service electric park brake, sometime the service the electric park just intermittently comes on and goes off now it just stays on and parking break is functioning properly
After a few months of use the brake rotors had deep scoring and were replaced by the dealer. At less than a year the brake rotors and pads scorn again and now the vehicle pulls to one side when the brakes are applied hard.
As driving out of the dealership I could hear the brakes squeaking. My first thought was since it was a brand new car, maybe the brakes need to be broken in. Although, now having over 20K miles, the brake squeak has gotten worse over time causing my rotors to become damaged with deep grooves. The car also jerks when shifting from 2nd to 3rd. It is embarrassing, especially when passengers in the vehicle, for my brand new, barely a year old, car to be jerking so roughly. If you are experiencing this same problem or something similar, please speak up so this problem can be resolved. There are others with the same complaint but have not spoken up, now is the time. Dont wait!
I was hearing a noise when I brake so I took my car to the dealer to have the front brakes looked at. I was told that the front rotors needed to be replaced. I was shocked because the car is 11 months old with 19,152 miles there is no way that I should need to have my rotors and brakes replaced. I researched and found that this model is known to have brake pad issues which causes the rotors to have grooves. It is unacceptable that I should have to replace brakes this soon.
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- Collins, MS, USA