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9-Speed Automatic Transmission Problem
2015 Jeep Renegade (Page 2 of 2)
This problem may be covered under warranty. Ask your Jeep dealer.
CarComplaints.com Notes: The 2015 Jeep Renegade has a very large volume of complaints for such a new model, especially compared to other SUVs in the same class.
Most Jeep Renegade complaints are for various problems with interior accessories & electrical systems, as well as squealing brakes, transmission (rough shifting) and engine problems.
8.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 13,450 miles
- Total Complaints:
- 24 complaints
Most Common Solutions:
- not sure (18 reports)
- replace transmission (3 reports)
- software update (3 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2015 Renegade problem yet. Be the first!
A D V E R T I S E M E N T S
On Saturday September 12, 2015 I bought my Jeep Renegade brand new with maybe 20 miles on it. Monday September 14, 2015 on my way to work the car stalled, RPMs went to zero and when you hit the gas nothing happened. The car told me to put it in park, so I did and then restarted it. It then did it again in the parking lot at work this time throwing a service engine light. We were now at 80 miles on the car.
Tuesday September 15 at 7am the car was dropped off at the dealership where they had it for the whole day. I was told Tuesday evening I could pick up the car because there was nothing wrong with the car they took it out three different times and it was driving smooth. On my way home from the dealership the car stalled, RPMs dropped to zero and when you hit the gas nothing happened. I restarted the car and was almost home when it started to misfire.
The dealership came and picked up the car the car that night. Wednesday September 16 I was told that they were going to replace a drive control module and crankshaft sensor. Thursday September 17 I picked up my car and was given a 1-800 number to file my complaint with about my inconvenience. The customer service told me I would hear back Monday or Tuesday.
While waiting to hear back from them I experienced another issue with the car this time the radio would just shut off and the screen would say jeep. It was now Wednesday September 23rd and I was on my third visit back to the dealership, where they did an update to the computer. That day I also called back the customer service when I found the number to be disconnected. When I was able to get a hold of someone, I learned that my case wasn't sent up to be looked at by a case worker yet and that it would be 1-2 business days before I heard from them.
Thursday September 24, I started my car to go to work when it flashed across the screen to haven 4WD serviced (never even used 4WD yet). My car is scheduled to be seen for its 4th this Wednesday.
I have written the GM of the dealership to ask about getting a new one and was told I had to go through jeep. So once again I called the 1-800 number, who had not once returned my other two calls, and tired to file a complaint and talk to a supervisor. I was denied the option to talk to someone higher up and then was denied a direct number to people who deal with the lemon law. I was once again told 1-2 business days before someone would call. When I refused to accept that I was told by Chris the customer service guy that he was going to refuse to send my compliant to the lemon law case workers because I was "refusing" help.
I am not "refusing" help I just want to speak with someone now because no one ever returns calls. He then said they were going to just offer two years free of oil services and that should be good because you never get anything free. I simply told him nothing is free your correct but when you buy a new car you shouldn't be servicing it two days later and going on your 4th shop trip 2 1/2 weeks into owning it either.
It's amazing how much they just push you around in hopes you'll just give up. I'm floored no one is taking ownership and stepping up to say hey this is a brand new car and you shouldn't be going through this. When is enough enough?
- sagardner7, Chippewa Falls, WI, US