CarComplaints.com Notes: The 2015 Jeep Renegade has a very large volume of complaints for such a new model, especially compared to other SUVs in the same class.
Most Jeep Renegade complaints are for various problems with interior accessories & electrical systems, as well as squealing brakes, transmission (rough shifting) and engine problems.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,801 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When turning or veering at semi-low rates of speed (15-35 mph), traction control light flashes repeatedly and all power to accelerator is lost for about 5-10 seconds. This has repeatedly put me in extremely dangerous situations. Despite taking it to the dealership and finding many others have this same issue, dealer claims nothing is wrong and said problem was fixed after a refresh update for both computer systems. It is definitely not fixed as it happened today and I was almost T-boned in an intersection. Only has 23,120 miles on it and still under Jeep warranty. This began a month after purchase.
Vehicle jerked hard and immediately lost propulsion while driving 73 mph on interstate. Was able to coast to a stop at a rest area, engine light came on, car shut off. Would restart for a few seconds and die again. When trying to start it a message showed up saying to stop the car when shifting gears, the car was in park and not moving. Parking brake light came on without applying it, took several attempts to get it to go off. Roadside assistance had it towed to closest Jeep dealership. Car started for them the next day and they said no codes showed up and that the car stopped because it was low on oil and 200 miles past time for an oil change. Said this was a feature of the car -if it was low on oil it would just die so it couldn't be damaged by driving it with low, or no, oil, and that no warning light would come on. They changed the oil, pronounced it fixed and I got it back. 3 days later I was driving home on a hilly, windy, 2-lane road, 25 mph, the car again lost propulsion, this time without jerking first. I was able to coast downhill to a wide spot in the road and stop. When the engine light came on and a "service engine" message appeared. Called my husband, when he got there we restarted the car and it was shaking like crazy and sounded like a bunch of heavy metal objects were being tumbled in a metal drum. Called roadside assistance and the car was towed to the same dealer as before. After 2 days they called me and said that it needed an engine wiring harness, cam shaft sensor, crank shaft and spark plugs, plus the diagnostic check. Wanted me to pay for the work. Called my extended warranty company, they said it had to be towed to the dealership where it was purchased since it was less than 40 miles away, so it was towed there. Still waiting to hear from original dealership as to what they think the problem is, today is the 4th day they've had the car.
The contact owns a 2015 Jeep Renegade. While attempting to go in reverse, the vehicle failed to respond. The transmission and check engine warning indicators illuminated. After a couple of attempts shifting gears, the vehicle was able to reverse. The vehicle was taken to an independent mechanic where it was diagnosed that code P1D98 was found. The vehicle was not taken to a dealer. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not contacted. The approximate failure mileage was 56,000.
The contact owns a 2015 Jeep Renegade. The contact stated that the vehicle failed to start and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the battery needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. Three weeks later, the vehicle failed to start and the check engine indicator illuminated. Additionally, the shifter would not engage out of park. The vehicle was towed to pischke motors of la crosse (434 4th St, la crosse, wi 54601) the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 35,000.
The drive train failed while I was driving. A noise occurred (like a click) while I was driving on a highway (roughly 50 mph) and a warning appeared on the screen to service the transmission immediately. The transmission became unresponsive for 2 minutes. I could press the gas and the engine would rev but no forward movement occurred. Another click occurred and then I was able to move forward but the car was stuck in 2nd gear. After 30 minutes of idling on the side of the road, the transmission was then again fully responsive.
- Sykesville, MD, USA
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Ongoing issue, but today I got in my Jeep and once again my vehicle is showing the transmission and check engine lights, when I attempt to put it in gear it goes out of gear and into neutral.. on top of that I've been having issues where the power steering light will come on while I'm driving. Making it difficult to turn/ maintain vehicle control. I experienced problems such as the car 'jumping hard into gear' as my husband puts it; along with it taking off really fast, it's also been sounding really loud and shaking when it reaches speeds upwards of 65 and refusing to change gears from time to time... however we have experienced a number of instances where the Jeep has changed its own gears starting only a few months after purchasing causing it to move into the porch and cause some cosmetic damage, this was our first recording of the issue. We took it in and they 'updated the cpu' and it worked ok for a few weeks but has continually returned to having these faults and has only began to worsen.. since then we've had to regularly go in for 'updates' regarding the same issues and miscellaneous issues such as power locks/power windows not responding and the transmission overheating.. just last year, literally 1 year and 1 day ago while getting on the interstate the car began to start its 'death wobble' and drivers rear axel snapped, causing the front to follow.. my kids were in the car with me and while waiting 2 months to have fixed and paying the deductible for something that was Jeep fault, here we are again having the same problems.. I have found several instances of others experiencing these issues and not only fear for my children's life's, but also fear for the safety of others on the road. Can we fix these issues, or at least supply me with a viable vehicle??
The contact owns a 2015 Jeep Renegade. While the vehicle was parked, it failed to start due to battery failure. The vehicle was jumpstarted, but took several attempts to start. Additionally, while attempting to drive the vehicle, the contact was unable to shift the vehicle from first to second gear, even though the vehicle had a manual transmission. The vehicle was towed to arrigo Dodge Chrysler Jeep Ram ft. Pierce (5851 S us highway 1, fort pierce, fl 34982, (855) 709-0687) to be diagnosed. The contact was informed that there was premature wear of the clutch. The contact was also informed that it was considered normal wear. The vehicle was not repaired. The manufacturer was notified and provided case number: 32928605. The approximate failure mileage was 12,000.
The vehicle has started shifting really hard and hesitates at times when need to take off quickly for example turning left with oncoming traffic and it hesitates before shifting which is dangerous. I have had it to the dealer twice within 2 weeks. The first time they said it was update related and they updated and reset everything. It is just as bad or worse now and after the second time they stated they can feel the issue when they are driving it but because the computer shows nothing wrong there is nothing they can do. So I will be driving the Jeep until it causes an accident. The dealer says it needs a new transmission but have to have more warnings/alerts or an incident before Chrysler will approve it. They also stated this is normal activity for this type of vehicle and that it "works" better after it warms up a little. I have had the Jeep for almost two years and the last couple of weeks is the only time I have had this issue.
The contact owns a 2015 Jeep Renegade. The contact stated that the gear shift would automaliclly shift in sport mode while driving, which caused the vehicle to slow down. The contact had to pull over to the side of the road to place the vehicle back in gear. The contact also stated that the air bag and other unknown warning indicators illuminated without warning. The contact took the vehicle to the dealer (criswell Chrysler Jeep Dodge Ram Fiat (84 bureau dr, gaithersburg, md 20878 (240) 252-2592). The manufacturer was made aware of the failure. The contact took the vehicle back to the dealer, but no failures were found. The VIN was invalid. The failure mileage was 43,524.
When accelerating from a stop into traffic the car will not always accelerate. The engine revs but it's like it's not in the correct gear. You never know when it will happen. You have to take your foot off the gas and let it regroup and try again. Other times it will do the exact opposite and surge ahead. This is extremely dangerous. Numerous software updates for the 9-speed transmission have done nothing to help.
Dealership confirmed clutch failure at 28K miles. Car was operating completely normal and the clutch failed on highway while the car was in driving in 5th gear. Car does not accelerate or go in reverse in any gear. This is another in a series of issues with this car. Electric issues and A/C issues in 2016. Took to dealership 3 separate times to resolve issue.
The 9-speed transmission on my 2015 Jeep Renegade slips out of gear and slips into neutral on its own. It also doesn't shift down into lower gears quickly enough when needing a burst of speed to get out of the way of oncoming traffic. This issue has slowly been getting worse over the past year. This issue typically arises when driving in the city and needing to make left turns quickly, it also happens when slowing down at a red light and the light turns green and you step on the gas.
My 2015 Jeep Renegade has 43K miles on it and I am on my 3rd transmission, my radiator electrical fan has gone out twice, inside dash flashes warning lights like rear brake like not working, head lights not working, plus the car has shut off twice will driving.
Vehicle purchased new may '15. Began jerking/lagging in three lowest gears. Is automatic 9 speed. Taken to dealership multiple times for "updates, " but problem persisted. At approximately 40K miles the transmission was replaced. At approximately 50K miles transmission again began jerking/lagging in the three lowest gears. Currently at dealership for the 7th time for same issue that they're unable to correct. It's dangerous when you're pulling out of an intersection and the transmission lags. Sometimes it does this worse when it's cold, and other times it's worse when the engine has warmed up. Also my mpg have dropped significantly since the transmission issues began.
VIN # [xxx]. bought brand new 2015 Jeep Renegade latitude 2wd. Brought Jeep into Jeep dealer in poway, ca., due to empty radiator reservoir & clutch smoking issues. Jeep in poway, ca told me everything was fine. Brought Jeep in for the second time at the Jeep dealer in poway, ca due to empty coolant reservoir again & Jeep replace reservoir. Brought Jeep in a 3rd. Time in poway, ca & Jeep dealer replaced freeze plug & water pump. Brought Jeep into poway, ca Jeep dealer a 4th. Time & dealer replaced long block & clutch. All of this was within 23,000 miles. Told Jeep poway, ca. On 9/4/17 that the clutch still has a smoking issue & they told me it was driver error even though they admitted to me the clutch used on the Renegade is not that great of quality! the clutch smoking is a safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The vehicle was parked in a parking lot but running. The ac stopped blowing cold air. I turned the ac off and back on and the cold air wasn't working. I then smelled a burning smell. That's when I noticed the vehicle was starting to overheat. I had the vehicle towed to the dealership the next day. Two days later they identified that the problem was the fan module and that the part was on national back order and it might be a week, month(s) before the part came in. I was told that this was happening a lot with this model vehicle. The folks that spoke with me have be friendly but this needs to be addressed if the Jeep Renegades are having this problem. It's not safe and really inconvenient, especially when your a single vehicle family.
While stuck in traffic on the freeway moving less than 10mph, when I try to accelerate the transmission will make a load bang and the car will jolt like it was rear ended. This has happen within the first month of getting the car and has happen off and on since. I tried to explain to the dealership but have yet to get a response back. I'm afraid it will damage my transmission or gearbox.
The radiator cooling fan is defective. The motor is burnt out. While driving the fan started to make a loud noise and I began to smell smoke from the vent. The cooling fan will no longer turn on to cool the engine risking the engine overheating and damage to the engine. The trouble code is P0481. Chrysler has stated the cooling fan is on back order. This has become an issue for Renegade owners. You can simply type in 'radiator cooling fan' in the Renegade forums and you will see that many owners are experiencing this issue and multiple dealers have stated the fans are on back order. Chrysler needs to resolve this issue. Thank you.
The vehicle was at a complete stop but still in drive. I pushed on the gas pedal and the engine reved as if it was in neutral and the car would not move forward. A message popped up that said please select a gear and that the car was not in gear and the lights flashed on the shifter. I shifted to neutral and back to drive and the engine reved again with no movement still. I pushed the 4 wheel dive button on and off and finally shifted into park and shut the engine off because I didn't know what else to try. I restarted the car and shifted it into drive and I was able to move again. I brought the car home and parked it out of fear that this would happen again in traffic. I took my car to the dealer and they say they can't duplicate the problem. I looked up transmission recalls and found S55, a transmission recalled that described exactly my problem. I called Chrysler and they said while my car has the troublesome 9 speed transmission, that some ratio was set at 3.7 so that recall doesn't affect my vehicle. Clearly this does affect my vehicle because my son and I experienced it. What do I do if this happens again"?!! I now know to take video to prove this is a problem but my son drives this car to school, will he be safe"
A D V E R T I S E M E N T S
- Garland, TX, USA