This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is an update to my claim report #11532893 filed on July 18th, 2023, Regarding the spontaneous deployment of the AHR injuring and startling me, believing I was being attacked from behind. I have undergone an ACDF c4-7 fusion, TBI diagnosis, and speech therapy treatments for cognitive speech impairment, Depression, PTSD and anxiety Chrysler stated to me that, in essence, there is virtually zero chance of harm from a random deployment of a defective AHR. I have learned that the FCA now admits there is oil contamination and that they began washing parts with alcohol in August of 2017 to rid the parts of potential contaminants. The dealership, upon inspection, stated they could order a new AHR, which could take months to receive and fix, but refused to replace the un deployed passenger AHR under warranty because it did not deploy. My wife nor I was instructed it would be unsafe to drive in front of the random activated AHR until it could be replaced leading us to believe it was safe fully extended and a logical question, why the needeployment". When my wife drove me to doctor appointments pre- and post-ACDF recovery, the passenger AHR was tied down with 110# rated Paracord, and I sat with a pillow and the back down slightly, which I believe was not safe either; my neurosurgeon was shocked I had to sit in front of it. We opted not to replace the activated driver's side AHR, believing it's safer fully extended. I discovered fearful people making tutorials on how to remove the AHR's as well, not a safe alternative is tying with zip ties that could cause lacerations. That is why I opted for paracord. I noticed my wife driving, her head still about an inch from the extended AHR. I asked if it was comfortable, and she said yes; I thought of the crash test dummy head placements, far enough away the AHR doesn't even make contact when deploying so fast, I like the idea of catching, parachuting the head back. Is anyone asking common sense questions at NHTSA"
Repeated issues with the car refusing to increase in speed while driving and it feeling as though it-??s the throttle body control however with the check engine light on it was scanned and found it was the computer. It is a known safety issue that the computer has a glitch that causes the car to have acceleration issues then the light for the throttle body control and check engine light to come on. This has occurred while driving on the highway which is exceedingly dangerous due to the speeds of 60-70 mph. The date below is the fourth time this has happened and it was on the freeway at 60-65mph. Previous times were at 50 and 70.
Had throttle body cleaned 300$ in Jan 2023. Having throttle body replaced Oct 4 2023. Mechanic states an extra part is required due to redesign. Found a general recall on line dated June 2023. I had not been notified.. costing me a few dollars under a $1000 to repair. Car almost died 3x from no power trying to go home.
Before this drivers headrest exploded on me striking my neck I was already totally disabled with known cervical issues from congenital spinal stenosis. I've had 3 disk diaections and cage pedicle screws fixation of L4 L5 S1. Previous to this exploding headrest injury I was attempting to get off social security obtaining online Google certifications. Friday the 7th of July not long after dark my wife and I going to town for food. My wife already got in passenger seat of our 2017 jeep patriot she bought new, no rear end collisions. As soon as I got in driver's seat and in motion of shutting door as soon as it shut boom striking me in back of neck head, first thought is an attacker was hiding behind me and hit me in head with log. I thought I was going to be killed or knocked out and my wife attacked next. I twisted around to fight but nobody there, next thought I was shot and wife shot as she was screaming what's going on. I was holding my head my neck and got out of jeep, opened back door and seen the headrest, it looked not so menacing. My wife feared I sufferd a cuncission I wasn't acting normal and agreed to go if paramedics suggest I do. Firemen examined the headrest and medica said they don't advise if someone should or shouldn't go. A fireman said the headrest is padded and concussions come from hard surfaces. I refused and seen a chiropractor who could fit me in next day as I was really sore, flared up my lower back as well. Speech was difficult and stumbling on words. The chiropractor said he wouldn't touch my neck without an MRI and stated he believes I have a cuncission. He sked why I didn't go to ER and told him what the fireman said. He said boxing its illigal to punch to back of head and boxing gloves are padded. At home after chiropractor who couldn't do much and didn't mess with my neck because he was afraid to I called ambulance again, I was diagnosed at hospital ER with cuncission, sciatica R side hip down leg. Hearing issues and speech
- Buckeye, AZ, USA
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Car continues to overheat and shut down. This issue has happened on multiple occasions in normal traffic. This is the 3rd or 4th time in the last 3 months.
The sunroof leaked into the lights above the driver and passenger seats. As soon as the vehicle started to move this cause the water to dump out of the lights onto the occupants of the vehicle and the vehicle controls. The sunroof can also be triggered to open randomly due to the water buildup where the electrical controls are located.
Transmission overheat light triggers only in heat at extended periods of highway speed. Has happened 5 times. Car looses power at highway speeds quickly. Must pull over and wait for it to cool. Dealer said they couldn't get it to show up so they wouldn't do anything about it.
Sitting still at red light all at once car roll forward push down on brake car go fast with feet on brake car still go fast hit car in the back end on highway
When a person sits down and buckles up on the front passenger seat the seat belt sensor chimes. It doesn't matter if the engine is off/on or in motion when the seat belt is buckled the seat belt chime will go activate. The passenger seat belt sensor is malfunctioning. The seat belt signal goes off randomly when a passenger is riding while wearing the seat belt.
The car has a tendency to not start when it's suppose to. It was checked and still have the problem. The vehicle also has noise coming from the rear end of the car was sent to fix and the noise still persist because of the part that the company ordered is not lubing. The vehicle also have a noise coming from the front when you turn the steering wheel all the way to the right. This vehicle has been giving me problems ever since my 30day mark was up to return it. However when I return the dealer with the issue its like he felt like I was lying so I can get a better vehicle. This vehicle is still giving me problems up to this day. I even went to get help for then to actually fix the car and my case was thrown out the window like it did not matter. I am still paying for this vehicle monthly and I feel like I did not get to enjoy my vehicle before it started to give problems.
Frost was on windshield and back window. I turned on the rear window defroster to clear window. The rear window has an embedded wiper. After driving approximately 10 miles we parked the vehicle. Just after exiting the rear window exploded like a gunshot. The center of the window had disintegrated leaving a roughly rectangular shape. The bottom of the missing glass rectangle went down to the imbedded wiper. The Jeep Patriot was rented from enterprise car rentals. License number hmj3405 unit number 7N3mkq
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- Buckeye, AZ, USA