This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle position in drive waiting for for a Walmart customer to vacate parking spot when I tried to proceed into the parking spot the car just stopped, tried to restart after putting the truck in park, when the key was turned to start, nothing...hazard lights would not come, could not move the shift into neutral to push to safe location, passenger door and backdoors would not unlock, truck would not open, everything just locked making the car not movable at all...is there a reason for the truck to have just stop.
On 10/27/2020, I financed a Jeep Patriot with 43K miles from Quality Chevrolet. Exactly 6 days later 11/02/2020, while I was on the way home from work in the evening; three sensor lights came on causing the vehicle to jolt / jerk / accelerate and become unsafe to drive. There were cars behind me, I turned on the hazard lights and my car went from 25 MPH to 2 MPH instantly. The lights were ABS, Traction and check engine. I immediately contacted the dealership since I had the Jeep for less than a week. I had to take the risk of driving the car in this condition for 6 miles on a highway back to the dealership, stopping every few minutes to shut off the Jeep and restart to try to reset the sensors, which seemed to work 2 minutes at a time. A drive that would normally take about 15 minutes took over an hour. My Jeep was being paid for weekly and still being serviced at the dealership- On 11/17/2020, I received a call from the dealership that they cleaned out the throttle body as recommended by Jeep and since that was the only sensor active at the time; they told me that no other lights were on so they were driving the Jeep to try to activate them. I was told by Quality Chevrolet that Jeep recommended to clean out the throttle and return to me, if the lights come back on, to go back to the dealer and replace the part. After weeks at Quality Chevrolet, my jeep was returned to me, however 5 days later on 12/07/2020 the same sensors came on in the middle of a highway when I was going about 55 MPH and it was raining I had to find a way to get my vehicle to safety and this caused a lot of anxiety as my kids were in the Jeep this time. I did not get into an accident by a miracle but now I was stranded on the highway. Til this day, Quality Chevrolet nor the 3 other places I have been to have been able to properly diagnose this problem that continues to happen without warning. My jeep will not go over 20 MPH, RPM stays on 2 and all sensors are active.
I bought a 2017 Jeep Patriot in Feb 2017 from lee auto mall in April 2018 the motor blew with 48,000 miles on it while I was driving out of work on a city street. It was replaced under the manufacture warranty April 2018. My check engine light came on again January 2019 making a knocking noise. Brought the truck in to the Chrysler shop to have it looked at. I was again told my motor they replaced not even a year ago was blown. The piston and rods were bad and was no longer under warranty and it would cost me 7,000 to replace the motor. This is a 2017 Jeep Patriot that is now on its 3rd engine in less than 3 years. Chrysler nor charlies motor mall Jeep will not help me in any way and say that I need to pay 7,000 dollars to have a new engine put in. The first engine only has 48,000 miles on it when it blew and the second engine they put in only had 55,000 miles on it when I was told it needs to be replaced again.
While driving 80 mph, the transmission warning indicator illuminated, and the vehicle decelerated and lost power. The contact coasted the vehicle over to the road shoulder, waited awhile, restarted the engine, and was able to drive safely.
- Deming, NM, USA
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The contact owns a 2017 Jeep Patriot. The contact stated that the vehicle failed to start occasionally and all the warning indicators illuminated on the instrument panel. The vehicle was taken to napleton northlake Chrysler Dodge Jeep Ram (3701 northlake blvd, lake park, fl 33403, (888) 520-8157) to be diagnosed, but the cause of the failure could not be determined. The dealer repaired the ignition switch and replaced the battery, but the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 22,000. The VIN was invalid.
The contact owns a 2017 Jeep Patriot. While driving various speeds, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The vehicle was taken to hancock county Chrysler, Dodge, Jeep, Ram (845 Washington St, newell, wv 26050, (304) 387-3100) to be diagnosed, but no failure codes were located. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 23,255. The VIN was unknown.
A D V E R T I S E M E N T S
- Houston, TX, USA