The day after taking delivery of our new vehicle it wouldn't start, it had 88 kilometres on it. Having an automotive background I tested the battery and found it reading 7.8V. Ultimately, with little help from the dealership that we bought the vehicle from, we had the vehicle towed to our nearest dealership (who was extremely helpful). After nearly two weeks that were able to determine that there was a short inside the TIPM, as well as potentially an issue with the radio/navigation. Both were replaced and we got the vehicle back, but having a failure this significant basically at the beginning of the vehicles life is unsettling to say the least. We were extra pleased to find out that FCA has a long history of issues with their TIPM's. FCA has, so far, been sticking to the 'company line' of we are working to fix it and offering nothing in the way of compensation.
A D V E R T I S E M E N T S
The day after taking delivery of our new vehicle it wouldn't start, it had 88 kilometres on it. Having an automotive background I tested the battery and found it reading 7.8V. Ultimately, with little help from the dealership that we bought the vehicle from, we had the vehicle towed to our nearest dealership (who was extremely helpful). After nearly two weeks that were able to determine that there was a short inside the TIPM, as well as potentially an issue with the radio/navigation. Both were replaced and we got the vehicle back, but having a failure this significant basically at the beginning of the vehicles life is unsettling to say the least. We were extra pleased to find out that FCA has a long history of issues with their TIPM's. FCA has, so far, been sticking to the 'company line' of we are working to fix it and offering nothing in the way of compensation.
- Ian C., Pickering, ON, Canada