This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While in motion on a major highway the car has unexpectedly lost power. This has not been a one time issue. This has happened while turning, while driving on a city street, driving up a hill, and all other instances where your car is in motion. I am terrified to be in the car, but this our only means of transportation. The dealership that services us has told us that many other 2015 Jeep Patriots are having this same issue and Chrysler refuses to fix the problem. He said that it could be the throttle body or possibly something else- the diagnostic test showed elusive results. The man who looked at the Jeep said that he contacted Chrysler hoping that they would "goodwill" the needed repairs, as we just passed the warranty by 1000 miles. Chrysler refused despite this man's persistency to assist us. But our Jeep nightmare does not end there. Before 15,000 miles, a brand new transmission had to be put in. Now at 37,000 miles the car is presenting transmission issues and throttle body issues. We were advised not to drive the car as it has proven itself to be unsafe, and as I mentioned previously this is our only way of transportation. So now we are staring at our parked car that sometimes does not even start, while making payments on said vehicle, which has been deemed too unsafe to drive, paying additional money to be driven around to work and school, and dealing with substandard customer service. What a joy!
When it is hot out 85-100F, my transmission overheating light goes on while driving at expressway/interstate highway speeds. The engine temperatures are within normal limits. It occurs without the A/C on. When this situation happens, my vehicle will no longer accelerate and will become slower and slower until I'm going >20mph. This is hazardous on high speed limit congested roadways. This has happened to my 2015 Jeep Patriot freedom drive 2 cvt at least 5 times during hot spring days or the summer. I have had to park on a shoulder of an expressway for 20-30 minutes for it to cool down so I could safely reenter the highway. I have heard of two other people with this issue and I do not know many people who have this model. All vehicles should be capable of getting to highway speed on an on ramp and merge in. I do not know if it is a cooling issue, a thermostat malfunction, or something else. I own the latitude, trail rated model, 2015. I bought it with only 2 miles on the odometer and I do regular fully synthetic oil changes. When I know the issue is starting I hear a distinctive winding sound when accelerating. Almost like the sound a drill or remote control car makes (like it's stuck in 1 gear, even though my car is a cvt I usually feel a "shift" when accelerating or passing. When this occurs, it sounds like something is restricting the "gears" and causing the winding/whining sound, like if you put a manual transmission into 1st or second and kept accelerating up to highway speeds.
Went to get an oil change and technician found cvt disptick tube on the splash guard. Google search shows lots of people complaining and talking about this. Since the cvt tube does not have any end user serviceable parts it was never touched. Seems to be breaking from poor design/vibration. Dealer will not cover nder bumper to bumper warranty a simple google search shows this is a common problem on these engine/cvt combos https://www.google.com/search?Q=Jeep+Patriot+transmission+dipstic+broken&rlz=1C1chbf_enus723us723&oq=Jeep+Patriot+transmission+dipstic+broken&aqs=chrome..69I57.20303J0J8&sourceid=chrome&ie=utf-8
The contact owns a 2015 Jeep Patriot. While the vehicle was in the park position, it began to roll away. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
The contact owns a 2015 Jeep Patriot. While the vehicle was parked, it rolled backwards independently. The contact stated that the reverse lights were illuminated. The contact had to jump into the vehicle and depress the brake pedal in order to stop the vehicle. The emergency brake had to be applied in order to prevent the vehicle from driving in reverse. Whenever driving over a pothole at approximately 70 mph, the vehicle downshifted from automatic to manual. The contraction control warning light illuminated. The contact took the vehicle to the dealer who advised the contact not to drive the vehicle and that no failure was found. The dealer suggested that the cbt transmission could be failing. The contact notified the manufacturer who advised the contact to do a full inspection. The vehicle was not repaired. The approximate failure mileage was 30,088.
- Decatur, GA, USA
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Had to get transmission replaced at 15000 miles due to a noise and Chrysler not knowing what the issue was. Was running out of tranny fluid 3 times in one month. With no leak found. Now I am hearing that noise again. Steering is very sensitive and seems to be getting worse, especially going around a left hand corner on the highway. Motor mount was loose at 16000 miles, was fixed, but why was it loose? steering wheel shakes badly when going over 65 mph on freeway. E brake does not work properly. If it is pulled and I am on a hill and it is in neutral or the clutch is pressed in it will roll... (dealership tells me it works and also, they cannot adjust it anymore) why?.. my windshield wpiers are stalling, more and more often they wont turn on until I turn them on as fast as they will go and then turn them down after that. I have had many problems with this vehicle and trying to get Chrysler to buy back because it is obviously not reliable or safe, but my case maanger and her supervisor are ridiculously hard to get a hold of and dont realize the importance of this.. the dealership I bought the car from has treated me terribly and hasn't given me good service in the slightest. One of the salesman cussed at me. And they won't fix my issues with the car, and the owner of the dealership told me "to just total it" to get rid of it, instead of helping me and making it right. I am very stressed about this because it has been going on for 6 months now... and I need a reliable car.
The contact owns a 2015 Jeep Patriot. While driving at approximately 40 mph, the accelerator pedal was depressed but the vehicle did not accelerate. The contact stated that the temperature gauge fluctuated. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
A D V E R T I S E M E N T S
- Boone, NC, USA