This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Jeep Patriot. The contact stated that while driving at 35 MPH, the front driver seat headrest was deployed without warning or impact. The headrest hit the back of the contact's head which caused pain to his head, back, and neck. The contact did not seek medical treatment. The dealer was initially contacted and he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 61,000.
The contact owns a 2015 Jeep Patriot. While the vehicle was stopped at a traffic light, the driver's frontal active headrest restraint deployed independently. The vehicle was taken to miller's Chrysler Dodge Jeep Ram (48 kelly island rd, martinsburg, wv 25401, (304) 263-8821) where it was diagnosed that two clips in the headrest fractured and the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
- Martinsburg, WV, USA
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- Berkeley Springs, WV, USA