This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One morning I tried to turn on my vehicle and it would not start. Got a friend to come out to try and jump start it and after about 30 min it was successful. Two days later I had the same issue. Tried to jump the car again with no success. Replaced the battery but did not help. All the electrical componemts inside the car (radio, lights, ect) were still functional but engine would not start or even make a sound like it was attempting to start. Jeep was towed to a local mechanic and he could not figure out the issue after 1.5 weeks of trying to figure out what was wrong. I then towed it to a Jeep dealership and he stated that he didnt know what was wrong with it. He removed the plastic coverings over the engine and stated they are just for looks and dont need to be there and cleaned some wires near the drivers side wheel well and the vehicle was able to start. Later while driving my Jeep started to act strange. Randomly all the lights on the dash board would turn on, the guages went all the way to zero then back up to normal the radio would shut off and turn back on and the car would feel like it was about to stall. Later, the same thing happened except this time the lights stayed on engine was still running but could not accelerate my vehicle and power steering went out. I then would have to pull my Jeep to the side of the road turn it off let it set for a little then it would start back up fine. This happened about 5 times over the course of a couple weeks. When it wasnt happening and I was driving the Jeep around normally the check battery light would always turn on after about 5 to 10 min after drivimg the vehicle. Occasionally the check oil light will also turn on. I have still foumd mp solution to these problems amd it continues to happen. It makes it very unsafe to drove especially on the highway and in congested areas due to vehicle randomly not working.
Wcm/screem module. Car would not start. Waited and hour then it started. Car is leaving me stranded. I had just turn vehicle of to drop a O package and car would not start. Called tow truck and while waiting tired several times. Could see I had el ectricity so it was not battery. But started would not crank. After an hour if clicking remote key locks on and off and trying to start vehicle it cranked. Read on line this wcm/screem issue, but see no recalls on fixing it. It's a problem if you are not in a safe area and can't start car.
Was driving on I 95 South and the engine just starter to hesitate and quit for no reason. Took car to chrisler Dodge dealer and they are saying the engine needs to be replaced and chrisler will not honor the warranty because they said there was no records of oil changes. November 6, 2013 NHTSA campaign number: 13V552000 loss of oil pressure may result in engine stall I asked about this issue that was identified, but they are telling me that the issue had to be speciffically identified to the VIN number. But not to worry, chrisler can sell me a new engine for $6,900. They keep saying the parts for NHTSA campaign number: 16V668000 manufacturer Chrysler (fca us llc) components seat belts, air bags still are not available. I am sure for $2,000 or so, chrisler may be able to get them case by case. Frustrated!
Recall in September 2016. Not resolved as of May 2017. Can not drive with front passengers and safety risk for family. Seat belt light on and dings with passengers. Main vehicle for family. When will this be resolved?
I have a 2014 Jeep Patriot (high altitude ). I was in my driveway and put my SUV in reverse and started to back out. I only made it about 3 feet. Suddenly I heard a load bang and felt a blow(hit) to my head and neck. It was really fast and hard. It hit so hard that I thought I was in a wreck or something. My son was freaked out at the noise and thought something hit us too. After looking outside of the car and finding nothing, I noticed the headrest was messed up. Apparently the active head restraint deployed. I did some searches online and this is not normal at all. Especially while your car is in reverse. This also only happened on the driver seat only.
- Raleigh, NC, USA
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A remedy for the airbags & seat belts still hasn't been offered. This recall doesn't include the ongoing issues with the brakes or the unwanted acceleration of the vehicle.
Engine loses power. Was going down the road at 55 mph out of no were lost power electrical light, stability control light and check engine light all came on couldn't control the Jeep and almost got rear ended by an 18 wheeler. When stopped the Jeep surges but will not accelerate. Please help.sounds like Jeep doesn't want to. It has done this everyday since the 31st of January. Several times a day. I've had to park it. It has a loan on it and can't even drive it, and Jeep want fix the issues. Why does the auto industry have to cause deaths before they fix the vehicles.
Water leaks from the top of the windshield and, if it is raining hard enough, into and out of the overhead lights, which is worrisome because of the electrical factor. We noticed the leakage after going through a car wash 2 days after purchasing our used Jeep. We brought it in for repairs and it seem like it was fixed for a couple of weeks until it rained heavily and we noticed water streaming in, yet again. We have also since noticed the floor on the driver's side gets soaked after it rains as well and we don't know where that is coming from. It seems overall that our Jeep sealants are very faulty.
Since day 1 of buying my Jeep brand new it stalls while I drive. Recently it has gotten 100X worse. Today I was heading home from out of town and I was driving on the highway when once again my RPM gauge would go down to 0 and my car would jerk. Although this time it did it over and over and over again until I finally pulled over and when I did my car completely locked up and stopped..like usual. So I turned my car off and back on and then it was fine again. Until 10 minutes later. It began jerking non stop on the highway so I pulled over and was gonna restart my car, but this time it wouldn't turn on. I sat there on the side of the highway panicking for 10 minutes until I could finally get it back on. And yet the next hour was full of non stop jerking and having to pull over. I have taken my car into the dealership around 4 times yet there's no light on so nothing can be found. I happen to look up recently and see there was apparently a recall on this veichle so I took it in again, but when they put my VIN there is nothing! this problem with it jerking and stalling has been happening since around December of 2013. I finally have decided to make a report because I am so tired of having to worry about my car dying on me while I'm driving! this veichle is so unsafe and needs to be fixed!!
For the past 2 weeks the red lighting bolt on my 2014 Jeep Patriot turns on and off, sometimes when the ac is on, and sometimes when I am driving more than 40mph. Today, it was different the lighting bolt turned on while driving 20mph with the ac off, it started flashing and then my engine light came on. The engine starting stalling, the car went onto park mode without me switching the gear, then it moved forward and then backwards while on park mode. This is very frightening, especially when I was driving my 15moths, and 9 years old to camp. I took the car to the dealer, and they suggested a tune-up. Are you kidding me? the car only has 28,000, I don't think it needs a tune up. Now, I am afraid to drive the car, and the dealership does not know what is causing such problem.
I purchased this vehicle with 34, 000 miles Dec 2015. It ran well until 3000 mi into driving it, some days it would not start. It would take me multiple attempts of turning the ignition......no cranking.....just nothing. So I took it to the dealer I purchased it from and they said it started fine, no problems. Well it continued to occur without any notice and I returned to the dealer 5000 mi. Later and they said for an xtra $40 they could perform a diagnostic test! I explained I felt they should do that at their expense since I only bought the car in Dec. They declined and said if I were change my mind they would run a test.....6 months later the car sometimes starts and now its loosing power on hills and highway.....poor pickup....im fedup and ready to sell this vehicle and I have extended warranty on this car that im paying for and cant even depend on it.
First day, I drove out of dealer, with my new Jeep Patriot, a rolling noise was coming from my wheels, never in other autos I herd, such a loud bearing noise, as I drive. I thought it was normal, but I had to close my windows, thinking that it will help. As time goes, with 30,000 miles is getting worse!,it sounds like a thous old metal skate boards, with metal rolling wheel bearings. I turned off my engine, I put car in neutral, coast down in a down sloped street, and the laud bearing noise is there. I jack my car up, with my floor jack, put stands, turned wheels by hand, no bearing noise!.start engine, while in jacks, put in drive, noise and jerk at 25 mph.
My car has stalled completely over a dozen times while driving or even just from being parked and trying to move forward or backward. The first time I took it to the dealer was after I was driving on the freeway and the car completely shut off. I turned on my emergency lights and moved to the left shoulder. Thankfully other vehicles realized something was wrong and let me move out of the way. I could've hurt some one else or myself. I was parked for 5 minutes when I tried to start it again but the car was hesitant. I tried again and was able to get out of the freeway safely and it shut off again a few miles from there. I then had it towed to the dealer. They stated that there were no error codes and that the car was okay. Now again on Oct 8th 2015 it did it again will driving on a city street. After letting it sit I was able to get home and after 20 minutes I drove it to the dealer and it stalled again down the street from the dealer. I had to get it towed in case there were error codes on the software. They've had my car for 4 days and they have already called that there are no error codes. They have had technicians try to duplicate the problem both times but no luck. I refuse to drive the car. I will not put my life or any one else in danger.
After a storm I got into my new 2014 Jeep Patriot which only has 8,000 miles on it and I noticed that my dome light above the cd player in the headliner was completely full of water. I was unable to take it out so I had to drive home like that and everytime I went around a curve water gushed out of my dome light all over me and my dash and cd player. Then another day it was raining and I was driving the Jeep and water droplets kept falling from the headliner/light area. I took it to the dealership and they have had to take the headliner down and work on it for over 2 weeks to fix the problem.
Our seat belt light started to mess up in June 2015, we took it to the service department and after they tried two switches I was told that it could not be fixed and that all 2014 Jeep Patriots do this! if you pull the seat belt out an inch from home position the light goes off, when you actually have it clicked it will still beep at you telling you that your not wearing your seat belt! we have only had this Jeep since Feb. 2014 and purchased it brand new! it will not pass inspection on base, so technically we are not even suppose to be driving this unsafe Jeep that can't be fixed! all 2014 Jeep Patriots do not do this, I know a couple of people who purchased a Jeep Patriot within a month or two from my purchase. Now the seat belt light will stay off even without me wearing my seat belt! I have tried contacting isg, NHTSA, Chrysler service and cannot reach anyone about my safety issue!
Purchased vehicle, drove home and noticed that when I disengage the clutch a loud whining noise appears and I made an appointment at the dealership for a week out and it has gradually gotten worse while driving.
We were driving North and came upon an intersection where we put our turn signal on, and slowed down and stopped, about to turn West. The light turned red, and we slowly drove West onto the crossing street. Another vehicle that was driving South proceeded through the red light, at about 45 mph, and hit the 2014 Jeep Patriot broadside, passenger side. The Jeep was pushed and spun 90 degrees from the impact of the collision, we were tossed around violently in our seats, with the passenger obtaining contusions and abrasions to her arm closest to the impact site. She had also banged her head against the window and strained her neck from the impact, on the passengers side of the Jeep. And finally, had strained the muscles in her lower back from getting thrust at the direction of the impact site. The driver had suffered an impact abrasion to his left arm, leaving an imprint of the seat belt material into his skin. He had also suffered muscle strains and lower back strains from the force of the impact. Again, while being hit from a vehicle going 45 mph, and leaving damage that had literally started to fold the vehicle at the midpoint, and collapsed the wheel and axle, not a single airbag had deployed in this vehicle. If the vehicle that had collided with this Jeep had been driving near 65 mph, death would have been almost certain...updated 10/06/14 updated 3/25/2015
A D V E R T I S E M E N T S
- Hawthorne, CA, USA