The universal joint holding the side mirror broke on both sides of the vehicle within ~1 month of each other. The same component failed in exactly the same way in both instances. In both cases, the problem was discovered at the end of a work day (~5pm) after the vehicle was parked outside for the entire work day. The problem was noticed prior to entering or even touching the vehicle. The mirror was loose and pointing more toward the ground than normal. Upon attempting to adjust the mirror into the correct position, it was found to be loose and detached. The broken piece is made of plastic. It has a hemisphere with 3 prongs sticking out of it. The 3 prongs have grooves in them that engage with tabs on a spacial washer. The washer pushes on a spring. One of the prongs is broken at the top of the groove which is engaged with the washer. It appears that the plastic is not strong enough for the spring load, but there may also be contributing factors due to stress concentrations in the groove or from the sharp edges of the washer. Here is my best interpretation of the text on the sticker on the assembly. Original torque 1.0-2.0 19-459000-000 lot. No 04314 seoul, South Korea

- Fort Mill, SC, USA

The windshield wipers on my Jeep will go off constantly and I have absolutely no control over them. The headlights will also turn on and off by themselves periodically with no warning or ability to control them. When it rains my windshield wipers and headlights are unpredictable and I can not drive safely. I believe these issues may be in connection to the recent NHTSA recall #16V-668 manufacturer recall #S61. This issue has been going on since July of 2016 and happens whenever my car is turned on. At this point in time, Chrysler automotive has failed to remedy the situation.

- Camp Lejeune, NC, USA

Northern Minnesota - the side windows completely frost over making it impossible to see. I have to scrape the windows to see out at intersections. The windshield itself will only defrost 70%. I have to use either full defrost mode -- leaving my feet to freeze -- or alternate between 50/50 feet/defrost and full defrost. I have tried cracking the windows or turning on the ac with heat but to no avail. This creates a dangerous driving situation. The windows often freeze shut so it is not possible to wind the window down at intersections either. This has been happening all winter. Today it was -5 degrees here and the colder it is the worse the frost over on the windows is. I can not see at all out of either the drivers or passenger side windows.

- Buhl, MN, USA

The contact owns a 2014 Jeep Patriot. The contact stated that while driving approximately 30 mph, the front driver side door window suddenly shattered causing glass to scatter inside the vehicle. The driver suffered lacerations to the leg, chest and back area. The vehicle was taken to the dealer but no information was available. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 2,800.

- Andover, MA, USA