On 2/11/17 I bought a 2013 certified Jeep Patriot from a Jeep dealership in bryon, Ohio. Certified meant that 125 points on the Jeep were checked for road worthiness tires was on the list that was inspected. On 2/18/17 while putting mud flaps on the Jeep. I saw that all 4 tires which had 4,300 miles on them were cracking in the rubber in between the tire thread. These are the original Firestone affinity tires that came on the Jeep when new. Dealership I bought the Jeep from told me to take the Jeep to my local Jeep dealership for repair of bad tires.( I bought the Jeep 156 miles from my home) local Jeep dealership said tires are the tire manufacturer's responsibility. Firestone corporate representative says it's Jeep's responsibility for the replacement of tires since Jeep certified that the tires checked out fine during the certification process. Firestone has stopped making this tire. I also see other complaints with these tires. Please see photos. Due to safety concerns of driving at highway speeds on these tires and summer heat to be here in a couple of months. I 'm going to buy new anything but Firestone tires, and the seek recourse on my costs for tires.

- Valparaiso, IN, USA

I have had a terrible service experience. I had to wait over a month to get my 2013 Jeep in for warranty service. After another two week wait, I was told all was good and to pick up my vehicle. The maintenance department assured me that the vehicle was good to go repeatedly, even after I asked them multiple times because of prior bad service. The maintenance shop failed to reconnect my vehicles front right ball joint causing a catastrophic loss of control on the road after leaving the dealer. I skidded off the road, with one tire flopping around in the wheel well uncontrollably narrowly avoiding two other vehicles on my way off the road. Had this happed at a faster speed, there is a good chance the family and I could have been killed. This happened over two weeks ago and the dealership still has my vehicle. They have replaced some parts but have refused to replace damaged tires. One expects the highest of maintenance standards when taking a vehicle to a dealership, this dealership is failing horribly in maintenance standards and customer service.

- Bossier City , LA, USA