This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2013 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2013 Jeep Patriot. While driving approximately 10 mph, the vehicle skidded and crashed into another vehicle. The air bags did not deploy. A police report was filed. The passenger sustained injuries to the chest, legs, and head. Medical attention was required. The vehicle was towed to a independent mechanic. The manufacturer was not made aware of the failure. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The vehicle was destroyed and towed. The VIN and failure mileage were not available. - (recall related incident)
- Houston, TX, USA
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I am not sure how long a recall typically takes. I received this letter in November 2016 and it is January 11, 2017. It has been 2 months and the parts have not been ordered yet as an effort to correct things. I don't want to get anyone in trouble but just thought I would bring that to your attention. Thank you for your help!
The contact owns a 2013 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2013 Jeep Patriot. While driving approximately 35 mph, the contact was involved in a crash on the front driver side. The driver side air bag deployed upward, rather than outward. The passenger side air bag did not deploy. A police report was filed. Minor injuries were sustained and medical attention was provided. The vehicle was towed to an independent dealer and deemed destroyed. The VIN and failure mileage were unknown.
Takata recall. The contact owns a 2013 Jeep Patriot. While driving approximately 30 mph, another vehicle crashed into the front driver side of the contact's vehicle with force. The air bags did not deploy. The contact was restrained tightly in the driver's seat from the seat belt. The driver sustained headaches, neck pains, back pains, pain to the right hand on mainly the two middle fingers, and knee pains. The other vehicle left the scene of the crash. A police report was filed. The contact received medical attention. The vehicle was towed. The insurance company stated that the vehicle was repairable. The insurance company had the vehicle for longer than a week and was unable to diagnose what caused the air bags not to deploy. The contact notified the manufacturer and they sent a response letter indicating that the speed upon impact was a factor in why the air bags did not deploy, and indicated that there was no failure. The vehicle was not repaired. The approximate failure mileage was 21,000.
As my wife was pulling into our driveway and braking to park the car, the engine sped up and all 4 wheels were spinning extremely fast causing her to thrust forward. She was not in 4 wheel drive mode at the time. She stepped on the brakes harder to see if she could stop the vehicle but the vehicle continued to increase speed and lunged out of control.the only way she thought she could stop the wheels from spinning was to put the vehicle into park. Even though she put the vehicle in park, the wheels continued to spin and the only reason the vehicle stopped moving forward was because she hit a tree. The wheels continued to spin after she hit the tree and the car was still in park and the only way to stop them from spinning was when she shut down the ignition. There was extensive front end damage and the airbags never deployed. The console lights were flickering on and off as this was happening. My wife had concerns with this before as she went to slow down or stop the vehicle at other times she felt the engine speed surge. This has happened on numerous occasions.
A D V E R T I S E M E N T S
- Saginaw, MI, USA