This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter called and said all of her lights were out both inside and outside Jeep. Windshield wipers did not work. Basically everything stopped working. She was able to start it and I told her to take it to the Jeep dealer in christianburg va. They checked it out and told her the control arm for the signals lights was broken but could not get a new one until Monday, this was Friday night. I told her to come home very slowly because it was raining. She made it home safely, I checked several Jeep forums and found out if you disconnect the battery and let the computer reboot it would fix the problem. Sure enough it did and saved me hundreds of dollars.everyone should know this to keep from getting into trouble on the hwy. I have questioned the dealer in richmond about but they say they have never heard anything about it. The problem is there and some people know because they told me how to solve the issue. Please let everyone know about this issue both for safety and wasted money at a dealer.
My daughter called from college to tell me her turn signals head lights dash lights and wipers had all stopped working. She took it to the local Jeep dealer who told her it was the turn signal switch and could not work on it until the following Monday. She had to come home in the rain, drive 250 miles with out turn signals, lights or wipers. This is a real problem that the Jeep needs to address and fix it. I started looking on line at some Jeep forums and found some things to try. The first one I tried got everything working for now still do not know what caused the original issues though and Jeep is not going to admit to anything. All I did was unhook the positive cable to the battery and reset the on board control system for the Jeep. Please pass this info on it really helped my daughter and saved a fortune in unnecessary parts and work from the dealer.
- North Chesterfield, VA, USA
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- Tampa, FL, USA