My car started making a whining noise and had problems with acceleration, like the gears were finding it hard to lock in properly. It's an automatic transmission. After the snowstorms, I took it to a chain franchise to check it out and was told that Jeep put a Mercedes transmission in the car, that it's not meant for this make or model, that it's a defect because the pump wore out and that Jeep will not pay to replace/repair and that even though the car is under 50,000, that I have to pay close to four thousand dollars to repair/replace. The mechanic at the chain franchise said that this part just wore out because it wasn't intended to be used in the mechanics for this car.

- New York, NY, USA

The contact owns a 2009 Jeep Patriot. The contact stated that while driving at various speeds, the vehicle would make a loud grinding noise. The contact also mentioned that the failure had gradually gotten worst and the vehicle would not shift into gear or turn on. The vehicle was taken to a local repair shop, who diagnosed that the transmission was defective and needed to be replaced. The manufacturer was made aware of the failure, but offered no assistance and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 59,000 and the current mileage was 60,000. Updated 09/19/11 updated 10/26/11

- Stow, OH, USA