This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water leaked from map lights. Leaked onto radio, center console. Only way to stop leak was to seal sunroof. Now water is leaking from rear some lights. I gorilla glued the joints and hinges on the tailgates and plastic roof mount. Was unsuccessful to stop leak. Water causing major damage to interior.
I purchased a 2009 Jeep Patriot in July of 2013 with 27,000 miles. From the very first hard rain fall the sunroof leaked. For the first few months, due to insufficient rainfall, I thought I had not properly closed the sunroof the few times it leaked. However, soon afterwards it became clear that it was leaking. The water enters my interior roof and trails to the lowest point, my dome lights and screw holes, where it exits onto my dash and radio. My radio has been damaged. I took it to a garage last week and they unstopped the drainage tubes for $224. It did not leak for about a week and then I went out this morning, after a heavy rainfall last night, and it was leaking again! I have found and contacted an attorney who has filed a class action lawsuit against Chrysler for this problem.
The vehicle leaks at the rear interior light after a period of heavy rain. Vehicle has been brought in for repairs several times. Dealership unable to replicate leak. No repairs made until most recent incident in 1/2013 - light is being replaced and overhead lining is also being replaced. Yet to determine if repairs will fix the issue.
During an overnight rain, water entered the vehicle from the sunroof, effecting the dome light, where water was dripping from. This has occurred several times throughout the years. Each time the dealer claims to have fixed it. It recurs about every 10 mos.,after a heavy rainfall. It causes mold and mildew on the roof liner, which is unhealthy, and water through the dome light, can easily cause a short and possible fire. This should be on the recall list, but as of yet no action has been taken. It is my understanding that many complaints on this issue have been filed, by owners of the Patriot as well as other Jeep vehicles.
The sunroof leak has been an ongoing problem since we bought the Jeep, new. It's been "repaired" several times. They blow out the drain lines and tell us not to park near any trees. Then I take it to the carwash and it leaks again. They tell us not to spray the water to direct at the roof. Water gushing through my dome light has washed down through the dash console and now my hands free (U-connect) is malfunctioning. The service dept, charged me to look at it and supposedly fixed it. It's still does not work properly. All the console buttons are sticking. This problem started when the Jeep had a warranty package. Now that it's no longer under warranty, they charge me to "put a bandaid" on it and tell me stay out of the woods... with my Jeep!!!! when is Chrysler going to take responsibility for this?
- Harpers Ferry, WV, USA
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Water leaks through sunroof and while driving leaks from front light, back light, and door panels. Worried about electrical issues due to water damage. Could cause safety systems to malfunction.
I have taken my 2009 Jeep Patriot to the dealer 2 times in the last 6 months, and for a 3rd time on Monday. It leaks through my map lights and on the interior sides of my vehicle. I am concerned about the leakage on several levels! also because the leak runs down on my stereo. Plus, this happens only when driving so I am worried about the water getting into my electric things while trying to drive!! there is also leakage discovered now in the rear gate! the dealer has "corrected" this twice now and hopefully will attempt it again on Monday!
Immediately after purchasing the 2009 Jeep Patriot an interior water leak was discovered. I have a receipt for visits to dealer on 11/3/09 with 2282 miles on it. Next visit was 11/17/2009. Another visit on 1/6/10 with 5790 miles on it. Another visit on 9/14/10 at 12170 miles. Yet another visit on 9/24/10 at 12435 miles. Again on 12/7/10 at 14897. I know there were a couple of other visits and I am awaiting print out from service department. It has been to the dealer over 7 times for this problem. Everytime they say it is fixed only to discover it is still leaking. They have sealed, caulked, check drain tubes, etc. They have replaced headliner too. Water comes into the overhead electrical system and runs out of the overhead lights like a faucet or waterfall. Water ponds on the rear cargo area and this area is completely soaked. Water is even down in spare wheel storage. Water comes from all overhead lights depending on pitch of vehicle. Unknown if water is running down interior sides of vehicle or where else water is pooling. Concerned about mold, rust, water damage, electrical problems, etc., that are being caused by water entering vehicle. Dealership has "fixed" it numerous times only to not have it fixed. Vehicle is scheduled for return visit to dealer for another attempt at fixing this problem. Vehicle repairs have been covered by warranty but I am very concerned about the longterm damage and repairs needed after warranty expires and the damage the water is causing to my vehicle. Service techs say don't worry about the water, but this is a serious problem.
I purchased a new 2009 Jeep Patriot on 7/10/09 and paid cash. On 8/20/09 I took it to the dealership with 2,563 miles on it because water was pouring into the dash, radio, and onto me while driving after a rainy night. They adjusted sunroof glass and resealed open seams in sunroof fame and said it was fixed. On 9/10/09 I took it back to dealership with 3,316 miles on it for the same exact problem of water pouring from the dome light all over the dash, radio, and me again after another rainy night. They replaced sunroof glass weatherstripping and said it was fixed again. On 11/17/10 after a very long hard rain I took it back to dealership with 18,706 miles on it with water pouring from the dome light and from the rear dome and from the passenger side rear door area. The carpet was soaked and the dome light had stopped working. They repositioned drain tubes and replaced sunroof glass and seal. In the process they broke our headliner but agreed to order another one for us. On 12/14/10 after another hard rain I took it back to dealership with 19,604 miles on it with water pouring from headliner at the passenger rear door area and soaking the carpet. While at dealership they installed a new headliner which does not fit properly by the windshield. They claimed that they could not make the roof leak on that visit. They lost two of the plugs that went into the headliner, causing us to have to make an extra trip to their shop. My wife and I have really been put out with all this. Chrysler's solution is for us to upgrade to a new higher priced Chrysler product. I hope that all of the moisture doesn't create a mold hazard for our infant grandchildren that ride in this vehicle. I have smelled a musty smell from time to time.
I purchased a 2009 Jeep Patriot on August 1st and after it rains I have water pouring from the dome light as I approach a stop sign. Well, I nearly ran into some one due to the water raining down on me. I have googled the problem and to my dismay, numerous people have had this problem to the point of enacting state lemon laws. This is a problem that really needs attention.
A D V E R T I S E M E N T S
- Conroe, TX, USA