This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle started making a metal rub noise. Took to mechanic. K frame front drivers side is completely broken in two. Engine could have broken thru and caused a crash. No warning lights
My rear subframe is completely rusted through. It is available for inspection. It has been confirmed by an independent service center. Warranties were issued to 2007 owners or 10 years old. 3 years ago I noticed a squeek in the trunk. Was told it was struts so I had them replaced. Now the vehicle knocks and squeaks so bad it has to sit until I can afford to replace subframe.
Air conditioner drain drips directly on subframe cross brace for front cradle, erosion and road grim along with neverending dripping water even from using defrost leads to rust and cross brace breaking into and well you can use your imagination for what happens next. Drain needs extended and re routed because I know I can't be the only one with this problem.
The contact's daughter-in-law owns a 2009 Jeep Patriot. The contact stated that while he was replacing the brakes and control arms on the vehicle, he noticed that both the front and rear sub frame of the vehicle were severely corroded. The vehicle was taken to an independent mechanic who diagnosed that the rear and front subframe of the vehicle was severely corroded and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
- Racine, WI, USA
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The contact owns a 2009 Jeep Patriot. The contact stated that while driving at various speeds, there was an abnormal clunking sound coming from the vehicle. There was no warning light illuminated. Upon inspection of the vehicle, the contact saw that a piece of the engine cradle was missing due to corrosion on the driver's side of the vehicle. The contact stated that the corrosion had spread to the driver's side control arm. Neither the dealer nor the manufacturer were notified of the failure. The contact stated that the vehicle was undriveable and remained unrepaired. The failure mileage was approximately 140,000. The VIN was not available.
The rear suspension crosmember corroded and snapped in half. There was a 10year extended warranty that I apparently missed by a few months. This is super dangerous. It caused the tire to pop when I was driving home from it rubbing and then I veered off the road. The front crossmember is also in similar condition. There needs to be a recall asap. It is now stationary and immobile because of the situation. It was in motion when the accident happened on a city street. It caused me to need a tow.
It has been making a cracking/clunking noise there for years. My wife complained of it sounding louder than normal, so I looked at it closer and noticed the crossmember was broken. I've been having issues with that side for several years and have replaced broken ball joints and control arms. I found out last night that this would've been a warranty item had I brought my vehicle in 6 months ago, but am being told that I brought it in too late. My reply was I didn't know that this was an issue and wasn't notified that there was an extended warranty placed on that part.
I had an inspection done and was told my Jeep is not safe to drive! the subframe and crossmember is trash and could cause an immediate accident at any given moment. I went to Chrysler dealership and they told me my warranty expired in June 2019 a few months ago. Please recall this so it can be fixed and lives are not at stake.
The contact owns a 2009 Jeep Patriot. The contact noticed rust underneath the vehicle's frame. The contact notified and purchased parts from frank boucher Chrysler Dodge Jeep Ram of janesville (4001 milton ave, janesville, wi 53546, (608) 757-6150) and had an independent mechanic repair the rust failure. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 70,556.
The contact owns a 2009 Jeep Patriot. The contact stated that water leaked from the dome light when it rained. The vehicle was taken to modern Nissan of lake norman (18615 statesville rd, cornelius, nc 28031, 704-603-6575) for diagnostic testing, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 111,000.
The contact owns a 2009 Jeep Patriot. The vehicle was taken to a dealer where it was determined that the cross member prematurely failed and the engine mounts fractured. The parts needed to be replaced. The VIN was not included in the manufacturer's service campaign to repair the vehicle. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 115,000.
2009 Jeep Patriot went to shop for a clunking noise coming from underneath the front driver side. Clunking sound was occasional and most often happened when turning or going over a bump. I thought it might be a sway bar link. Once up on the lift we could see that the crossmember up front (and other parts of the underbody) were severely rusted. Mechanic (independent) advised that vehicle is no longer safe to drive as the rust is bad enough that it could crack through completely at any time, dropping out the engine, among other things. Contacted Chrysler about issue as I found out that the 2007 Jeep Patriot was given an extended warranty (10 year) for this exact same problem. Chrysler offered me no assistance or guidance.
The contact owns a 2009 Jeep Patriot. The contact stated that while driving at 20 mph, there was an abnormal sound coming from underneath the front end of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cradle had corroded and the failure was caused by evaporating fluid leaking onto the cradle. The technician then stated that the cradle needed to be replaced. The vehicle was then taken to a dealer where the diagnoses and failure was confirmed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000. The VIN was unavailable.
The contact owns a 2009 Jeep Patriot. The dealer inspected the vehicle and found premature rust and corrosion on the front subframe. The dealer provided no recommendation regarding replacing the part or coating the front subframe. The contact was uncertain of who would repair the vehicle. The manufacturer was notified of the failure. The contact had not received a repair recommendation from the manufacturer for the dealer to provide a solution. The failure mileage was not available.
The subframe on this vehicle is rusted through this seems to be a problem on several Chrysler product's dealership said it needs replaced but Chrysler will not cover any portion of the cost this is a obvious safety defect with their product and should be taken care of my mechanic said when this breaks apart I will loose control of steering reading on several forums this is a wide spread problem with their vehicles a seven year old vehicle should not have major structural issues contacting Chrysler customer assist was no help they said they would not help with the cost even after a Chrysler dealership said it was rotted out and needs replaced before it breaks and cause's an accident I had read that they extended the warranty on the 07 model years because of this major defect now they need to step up and include the later model years I would encourage anyone looking at a Chrysler product to do your research before buying
Part involved is the crossmember (K-frame) P/N 68211659aa. A/C condensate drain is directly over the K-frame (engine cradle). The K-frame is perpetually wet and therefore corrodes. It is clearly a design flaw that creates a significant risk of catastrophic failure. If the K-frame fails at highway speed in traffic then there is likelihood of death or severe injury. Jeep admits to a problem with the K-frame in the 2007 model year and extended the warranty to cover this defect. Today I called Jeep and they refused to even investigate the issue. They asked for my VIN and told me it was out of warranty. No interest at all in even receiving photos of the defective part. My local dealer had three of these $634 parts in inventory... they must go through a lot of them. The only conclusion I can make is that Jeep sees this defect as an opportunity to cash in -- to heck with the lives it endangers. I offered to bring the Jeep Patriot directly to their engineering center in auburn hills, Michigan so that their engineers could see for themselves. The answer: Not interested.
A D V E R T I S E M E N T S
- East Grand Rapids, MI, USA