This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. my daughter took her car in because it would not start and the mechanic told her the transmission was going. He finally got it started and she limped it home. July 22nd 2. my daughter was driving to work one week later and her car lost power and shut down on the highway, I called aaa and had it towed to dealer. August 2nd. He kept it for a week testing for issues. 3. I drove the car to work and when I tried to go home it would not start. I towed it to a Jeep dealer who figured out the problem and charged me $390 to fix it. August 15.
I was driving over the bridge going 40 mph and I notice that the etc light came on. I attempted to turn off the vehicle, wait a few minutes and turn the vehicle back on. The etc light came back on. I had the vehicle towed to the repair facility and service advisor told me that my throttle body went out. The service advisor indicated that none of the dealerships have the part and none of the auto parts have an aftermarket. The service advisor indicated that there is a national back order of 18000 and they don?T know when I can get as part of my vehicle. I called Jeep cac and they told me that there is nothing that they can do. This is the first time I owned a Jeep vehicle and very upset. Of all the vehicles that I owned, I never heard that the dealership not having the part in stock.
The car was in drive, however the gas pedal was not accelerating the car. It jerked several times and felt like it was going to stall then the electronic throttle light came on for a short time then went out- I took it to my mechanic he confirmed the car needed the throttle body however there are none on long island there are more then 450 on backorder coming from overseas!!!! it has happened intermittently for the past week and I cannot get it fixed. I am afraid the it is dangerous. Apparently if I am not able to find this part on long island this may be an issue that Jeep Chrysler should be addressing. There are only 60K miles on this car.
- Dix Hills, NY, USA
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- Easton, MA, USA